Scent Split Reviews 

16,057
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 6,140 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the extensive selection of niche perfumes and appreciate the wonderful opportunity to try expensive fragrances through convenient decant sizes without committing to full bottles. Consumers frequently mention that orders always arrive very quickly, are securely packaged to prevent damage, and feature exceptionally clear labeling. However, some customers also noted frustrating issues with faulty atomizers causing leaks or products accidentally evaporating from the smaller bottles over time. A few consumers additionally mentioned that certain perfume samples lacked proper longevity and faded away very quickly after application.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a vast selection of genuine niche fragrances... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting prompt and swift shipping... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive well protected in secure packaging... See more

Order

Users describe positive interactions with order, highlighting a straightforward and simple purchasing... See more

Price

Reviewers mention positive feedback about price, noting that the service offers budget-friendly and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love ordering from Scent Split! Every order is packaged with care and ships quickly unless a product is back ordered which is always listed on their website so I know when to expect my order. They r... See more

Company replied

Rated 5 out of 5 stars

I don’t usually write reviews however my customer experience with Scent Split was top tier and personalized. They are speedy, attentive AND have so many quality perfumes. I was shopping for lots of li... See more

Company replied

Rated 5 out of 5 stars

Excellent choices and affordable prices. Scent split has found me beautiful gems and helped me to avoid fragrances that don’t quite hit the mark. The prices allow for accessibility to fragrances that... See more

Company replied

Rated 5 out of 5 stars

Products are always packed well and orders are accurate. Customer service is prompt and very helpful. I order decants from several different sites and I keep coming back to this one the most as they... See more

Company replied


Company details

  1. Perfume Store

Written by the company

Scent Split is a high-end online retailer specializing in luxury and niche fragrances. An extensive selection of prestigious scents from both renowned and independent perfume houses is offered, providing access to exclusive fragrances without the commitment of purchasing a full bottle. Samples and travel-sized decants are made available, allowing both fragrance enthusiasts and newcomers to explore and experience a variety of scents. A carefully curated collection ensures that unique and distinctive options are accessible for every preference, from timeless classics to rare artisanal creations. With these options, the opportunity to experiment with different fragrances before investing in a full-size bottle is provided. The flexibility to build a personalized fragrance wardrobe or enjoy a variety of scents for different occasions is made possible.. At Scent Split, the journey of fragrance discovery is encouraged, offering an effortless and enjoyable way to explore the world of perfumery. A new signature scent can be found with confidence, ensuring that the art of fragrance is experienced in its finest form.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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1-star

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4.7

All reviews

(16,057)

6,126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My package lost

My package lost

8 September 2026
Scent Split logo

Reply from Scent Split

We’re sorry you couldn't locate your package, even though the carrier shows the order as delivered. As an exception, we shipped you a replacement, and it is currently on its way. We apologize for the inconvenience and appreciate your patience and understanding.

Rated 5 out of 5 stars

All of the samples I’ve received were…

All of the samples I’ve received were packaged nicely. No spillage at all. So far I’m loving this website whenever I’m in the mood to try new smells. Huge variety! Would love to suggest brands for them to carry and have better user interface to easily view the notes.

Other than that, service, products and orders have been 5/5!

8 September 2026
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Reply from Scent Split

We're so happy to hear you're loving our website and the variety of fragrances we offer! It's wonderful that your samples arrived nicely packaged with no spillage. We truly appreciate your suggestions for new brands and for improving the user interface for viewing notes, and we'll definitely consider them.

Rated 5 out of 5 stars

Returning Customer

Fair pricing, fast shipping and items are packaged well. This is my 3rd order and I’ve had no issues.

8 September 2026
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Reply from Scent Split

We're glad you appreciate our fair pricing, fast shipping, and well-packaged items! It's wonderful to know that you've had no issues with your three orders.

Rated 5 out of 5 stars

I love ordering from Scent split

I love ordering from Scent split! It's a great way to try fragrances you can't get in stores without committing to a full bottle.

8 September 2026
Scent Split logo

Reply from Scent Split

We're so happy you love ordering from us! It's wonderful that you find it a great way to try fragrances that aren't available in stores without buying a full bottle.

Rated 5 out of 5 stars

Great all around experience

Great all around experience! I had a question after my order was received and the response was very fast and provided wonderful customer support. Highly recommend!!!

8 September 2026
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Reply from Scent Split

We're so happy to hear you had a great all-around experience! It's wonderful to know that our customer support was fast and helpful when you had a question. We truly appreciate your high recommendation!

Rated 5 out of 5 stars
Scent Split logo

Reply from Scent Split

Thank you for your wonderful review! We’re glad to hear you were pleased with our customer service. We truly appreciate your support!

Rated 5 out of 5 stars

Love this place!

8 September 2026
Scent Split logo

Reply from Scent Split

Thank you so much for your wonderful review! We’re thrilled to hear you love Scent Split. We truly appreciate your support!

Rated 5 out of 5 stars

They’ve been reliable

They’ve been reliable! I hope they keep it up.

8 September 2026
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Reply from Scent Split

We are so happy to hear that you've found our service reliable! We truly appreciate your positive feedback and look forward to continuing to meet your expectations.

Rated 5 out of 5 stars

Perfect

Perfect! Every sample was packed right and carefully, both arrived safe at my house.

8 September 2026
Scent Split logo

Reply from Scent Split

We're glad to hear your samples arrived safely and that you were pleased with how carefully we packed everything! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Great service

Great service. Great stuff

8 September 2026
Scent Split logo

Reply from Scent Split

We're truly happy to hear you had such a positive experience with us. Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Excellent.

Excellent.

8 September 2026
Scent Split logo

Reply from Scent Split

Thank you so much for your wonderful review! We’re thrilled to hear you had an excellent experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

They value their customers

They value their customers

1 September 2026
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Reply from Scent Split

Thank you for your wonderful review! We are so pleased to hear that you feel valued as a customer. We always strive to provide the best possible experience for everyone.

Rated 5 out of 5 stars

So easy to shop and find things I love

So easy to shop and find things I love! Quick shipping with coupons for my next purchase are a bonus too!

8 September 2026
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Reply from Scent Split

We're so happy you find it easy to shop and discover things you love! It's wonderful to know that our quick shipping and coupons for your next purchase are a bonus, too!

Rated 5 out of 5 stars

Fast shipping!

Fast shipping!

8 September 2026
Scent Split logo

Reply from Scent Split

Thank you for your review! We’re glad to hear your order arrived quickly. We truly appreciate your support!

Rated 5 out of 5 stars

Consistently superior

I have bought lots of decants from Scentsplit. They have a phenomenal selection. Their serve is consistently outstanding. I look forward to many more purchases.

8 September 2026
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Reply from Scent Split

We're so happy to hear you appreciate our phenomenal selection and consistently outstanding service! We look forward to your continued support and many more purchases.

Rated 5 out of 5 stars

Great perfume expetience

Always available and if something goes wrong things get cleared up pronto! I think regular postage time should be less, however.

8 September 2026
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Reply from Scent Split

We're glad we resolved the issues quickly for you! We understand your desire for faster postage, and we are always working to improve our delivery times.

Rated 5 out of 5 stars

Always a great experience!

Always a great experience. Fast shipping, decants are securely packaged. Large selection to choose from.

8 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear that you always have a great experience with us! It's wonderful to know that you appreciate our fast shipping, securely packaged decants, and large selection.

Rated 5 out of 5 stars

The free decant

The free decant

8 September 2026
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Reply from Scent Split

Thank you for your wonderful review! We’re glad you enjoyed the complimentary decant. We truly appreciate your support!

Rated 5 out of 5 stars

Very nice decant

Very nice decant, substantial bottle. Love the fragrance. Shipping was very fast and efficient. I'll definitely be coming back.

8 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear you love the fragrance and find our decant bottle substantial! We're glad our shipping was fast and efficient. We look forward to your next visit!

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