Southern Business Communications Ltd (SBC) Reviews 

167
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have just moved premises and in what has been an extremely stressful time, SBC were absolutely amazing. From Greg at the outset, clear and timely communication through to a seamless installation by... See more

Company replied

Rated 5 out of 5 stars

We have used SBC for some years now, for our business phone lines, mobile contract and broadband. BT were our previous provider and we had experienced nothing but headaches in dealing with their... See more

Company replied

Rated 5 out of 5 stars

We have been customers of SBC for a good number of years now. Our journey began with a call of desperation when our company telephone system died. The whole team lept into action and provided quo... See more

Company replied

Rated 5 out of 5 stars

There are many business-to-business telecom companies in the world. Most are driven by sales and long contracts, but SBC is totally service-driven. They provide the phone system for our business, alon... See more

Company details

  1. Phone and Internet Service
  2. also in
  3. Internet Provider
  4. Telecommunications Equipment Supplier
  5. Telecommunications Service Provider

Written by the company

As one of the UK’s leading suppliers of business telecommunications, Southern Business Communicatios (SBC for short) provides businesses with powerful, cutting-edge cloud hosted VoIP telephone systems and technology, designed to boost sales and the performance of any organisation. With over 30 years of experience, SBC are dedicated to supplying a wide range of integrated voice systems and collaboration tools, which can help reduce costs, are simple to operate, and give confidence to any user. Whether it’s a basic analogue solution or the very latest state-of-the-art IP-based technology, our solutions are easy to use by anyone, anywhere. Services include: Cloud Hosted VoIP Phone Systems. Wildix Cloud PBX Phone System. Structured Voice & Data Cabling. Voice and Internet Connectivity. Supercharged WiFi Solutions. Hikvision IP CCTV Surveillance Solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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4.9

All reviews

(167)

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Rated 5 out of 5 stars

Must be near 10 years now with SBC

Must be near 10 years now with SBC. Always happy with the service they have provided. Would highly recommend.

23 August 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Thank you so much for the 5-star review! It is fantastic to hear your opinion as we pride ourselves on our customer service and interactions!

Kind regards

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Best business decision we've made!!

Austin Hawk Estate Agents have been using SBC for 2 years now and it's the best business decision we have made since starting up in 2012. Service and promptness is what every business requires in this day and age and we haven't looked back. EVERY e-mail is dealt with promptly when needing their assistance, EVERY phone call is dealt with promptly and the staff are efficient in all aspects.

Keep up the good work guys and girls

Dean Austin
Director
Austin Hawk
Andover

23 August 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Dean,

Time really does fly! We are really happy to hear that you are consistently happy with our service. We look forward to supplying you with the efficient support you are so used to. Many thanks for the kind words, we look forward to our future with you.

Kind regards

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Great company to do business with.

I have found Southern Business Communications very knowledgeable and extremely helpful when contacting them for advice or assistance.
Jack visited yesterday and provided onsite training to our team. He was polite, eloquent and understood our requirements.

30 July 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Bryan,

We're absolutely delighted at your 5 star review 😊

If there's anything you need, please do not hesitate to ask.

From all the team at SBC - thank you very much.

Kind regards

Greg Dornan
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Were as expected

Were as expected. Very organised and made sure it all worked. Communicated well.

5 June 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Chris,

Many thanks for the 5-star review. We're happy to hear our service is up to your standards. Thank you for choosing SBC as your preferred supplier to install your new phone system and internet connection.

If there's anything else you need, please do not hesitate to get in touch. We're always here to help!

Kind regards

Greg Dornan
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we've used them for years and they have never let us down. I'd have no hesitation in recommending them.

23 May 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Dear Liz

Thank you for your 5 star review!

Customer Satisfaction is what we strive for and what we thrive on. So, we really appreciate you taking the time to share your exerience about the service we provide.

Thank you for your continued business.

Kind regards

Greg Dornan
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Excellent prompt service

9 May 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Paul,

Thank you for the great feedback. If there is anything else that we can do to help please don't hesitate to get in touch.

Greg Dornan
Southern Business Communications

Rated 5 out of 5 stars

Great customer service

Great customer service, Excellent prices and quick lead time

24 April 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Thank you for your review and your business Ben.

We really do appreciate the time you've taken to send us your feedback.

Please let us know if we can be of any further help!

Greg Dornan
Southern Business Communications

Rated 5 out of 5 stars

We are a growing business who needed a…

We are a growing business who needed a more professional phone system. We have multiple sites but needed the links between these to be seamless. SBC helped us find the right solution that now allows us to be contactable wherever we are. We can now talk internally, group call or transfer between each site with ease.

18 April 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Alex

Thank you ever so much for such an amazing review. It's great to hear you're so pleased with your new hosted phone system.

If you need professional label printing equipment or professionally printed labels... talk to HD Labels on 01264 335118 or visit: www.hdlabels.co.uk.

Greg Dornan

Rated 5 out of 5 stars

Capable friendly and competitively…

Capable friendly and competitively priced. everything for business including phones, CCTV and WIFI/Web services.

25 March 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Thank you very much for your 5 star review Alex.

The service plug is greatly appreciated.

Best Regards

Greg Dornan

Rated 4 out of 5 stars

Great service and response to queries

23 March 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Saima

It's great to hear that you've had a positive experience with our fixed line installation service.

Thank you for taking the time to leave a review.

Kind regards,

Greg Dornan

Rated 5 out of 5 stars

Really pleased with every aspect of the…

Really pleased with every aspect of the service. Great communication at all times and everything went in on schedule. So much better than my previous telephone services provider.

21 March 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Clive,

Thank you ever so much for the 5 star review. We're delighted to hear that your pleased with our service and that we are much better than your previous telephone service provider :-) We're always here if you need anything else and look forward to supporting your business going forward.

Best Regards

Southern Business Communications

Rated 5 out of 5 stars

Service and Support

service and support second to none,

20 March 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Jason,

Thank you for taking the time to write a review.

We are delighted to hear that you think the service and support you receive from us is second to none.

Kind Regards,

Greg Dornan

Rated 5 out of 5 stars

Always provide brilliant solutions and…

Always provide brilliant solutions and excellent service.

19 March 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Tammy,

Thank you for posting such a fantastic review!

We're glad you're happy with the solutions and service SBC provide. We look forward to working with your business for many more years to come.

Kind regards

Greg Dornan

Rated 5 out of 5 stars

Service excellence

Service excellence. Professional and friendly staff, ready to help with any query. People in the company are ready to help with any technical issue, resolve it very quickly.
My company got a solution just for 4 working days - nice, memorable land-line number, IVR and VoIP.
Highly recommended.

15 March 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Roman,

Thank you ever so much for the excellent feedback. I'm glad to hear the team have exceeded your expectations! We're always here if you need anything and look forward to supporting your business going forward.

Best Regards

Greg Dornan

Rated 5 out of 5 stars

I HIGHLY RECOMMEND SBC

We joined SBC some 2 years ago. I was extremely apprehensive about making a change to our internet and phones; as any downtime would directly affect our business. Making this change was one of the best decisions I have made. We did experience downtime yesterday, 13 March 2019, and within minutes I had SBC on the line looking at the problem. I had regular updates throughout the afternoon, including a graph of the connection status. What an absolute delight to have a team on board, committed to sorting out a problem with the sense of urgency it deserved. Thank you Greg and Jordan. I have, and will continue, to recommend SBC highly.

14 March 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Angie,

Thank you ever so much for your positive feedback. It's great to hear that you would recommend us to other businesses.

We will continue to monitor your internet connectivity. If you need anything else, please do not hesitate to contact us.

Regards,

Greg Dornan

Rated 5 out of 5 stars

Brilliant company

Brilliant company, Brilliant Service and a joy to work with

6 September 2018
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi,

Thank you for the amazing feedback. Its always great to hear you think we are brilliant!

Unfortunately, your review doesn't indicate who you are. If you would like to email me, I would like to personally thank you and send you a small gift in the post.

We're always here if you need anything else.

Regards,
Greg Dornan
greg.dornan@sbclimited.co.uk

Rated 5 out of 5 stars

SBC is nothing short of amazing

SBC is nothing short of amazing. Support is great. Sales are great. Truthfully, they are like a breath of fresh air in the VOIP market.

29 June 2018
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Michael,

Thank you for your amazing feedback about your experience so far!

Greg

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