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Save On Life  Reviews 

335
•
TrustScore 5 out of 5

4.8

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. People regularly emphasize the helpful and polite attitude of the advisors, who make sure all questions are answered thoroughly without applying any pressure. Reviewers mention that the service is efficient, fast, and very accommodating when searching for the right policies within a reasonable budget. Clients feel reassured and confident because paperwork and options are handled smoothly from start to finish. However, some customers also noted occasional communication gaps after taking out a policy, minor confusion about the provider, or concerns regarding the coverage value. Additionally, a small number of customers mentioned specific issues like forceful budget discussions or limited coverage value.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing advisors as friendly, knowledgeable,... See more

Customer service

Clients share positive opinions on customer_service, noting that advisors are consistently helpful,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and... See more

User experience

Consumers find user experience to be very satisfying, reporting that the entire procedure is quick and... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions. She clearly knew this subject very well, and this left me feeling confident I'd d... See more

Rated 5 out of 5 stars

I highly recommend this company, brilliant service, very friendly, pleasant and knowledgeable advisor (Akeel Rahman).I have switched my life insurance and critical illness cover + found perfect accid... See more

Rated 5 out of 5 stars

Akeel Rahman was very helpful and explained everything in a very clear voice and at a speed we could follow. He answered our questions in a clear and understandable way. He also gave us the best deals... See more

Company replied

Rated 5 out of 5 stars

My experience with this company was amazing, Tina dear of her has patience of a saint, throughout when she had to repeat several things to me, for me to understand not once did her tone change or her... See more

Company details

  1. Insurance Broker
  2. Accident Insurance Company
  3. Home Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

About Save On Life

Written by the company

At SaveOnLife, we have been dedicated to helping thousands of customers across the UK find the best deals on Life Insurance and Income Protection since 2012.

We pride ourselves on offering a simple, efficient, and user-friendly experience that allows you to compare and purchase policies online with ease. Whether you’re looking for Life Insurance, Income Protection or Accident Protection, our straightforward system guides you through every step based on your age, health, and coverage needs.

We have built an excellent reputation for serving customers with a wide range of needs. We understand no two people are the same and with our wide product range we are nearly always able to help you get cover no matter your circumstances.

Our goal is to make the process as hassle-free as possible, giving you access to the most suitable options in minutes. You can complete most purchases online, but if you prefer personal assistance, our friendly insurance experts are always available to provide tailored guidance over the phone.

At SaveOnLife, we prioritise affordability and transparency, ensuring that you get the best value while feeling confident in your protection decisions. Trust us to help you secure the right cover for you and your loved ones.

So if you're ready to get started, simply click the button below to begin your quick and easy journey to securing the right protection for you and your family. Get AN ONLINE Quote

Contact info

Get a Life Insurance Quote

Online Life Insurance and Income Protection Quotes from SaveOnLife

4.8

Excellent

TrustScore 5 out of 5

335 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(335)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Bonaccordlife

I had been looking to update my life insurance cover as my existing policy only covered me until the age of 70, I plan on living a lot longer than that. After online searches I received a call from Julie Owen of Bonaccordlife. Julie was exceptional, she provided clear, concise information on policies available to me at very reasonable premiums. I would highly recommend Julie and Bonaccordlife. Well done Julie, you are an asset to your company. Huge thanks.

27 January 2026
Rated 1 out of 5 stars

I cancelled the policy I wasn’t in a…

I cancelled the policy I wasn’t in a financial situation to pay what they asked. I cancelled it 2 weeks ago and it’s took all my money I had in my account

19 January 2026
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Reply from Save On Life

Hi Sophie, thank you for leaving your review and I’m really sorry for the stress this has caused.

I can see from our notes that the policy was taken out online and a cancellation email followed shortly afterwards. We did try to contact you a few times to explain the cancellation steps and help prevent any further payments, but we weren’t able to reach you in time.

That said, we completely understand your situation and you are entitled to a refund. Please contact our compliance team as soon as possible and they will confirm the cancellation and refund process.

We’re sorry again for the worry this has caused and we’ll make sure this is resolved promptly.

Rated 5 out of 5 stars

Save on Life Searched the Market for…

Save on Life Searched the Market for best policy to suit my arrangements for end of life scenario .
Quick concise straight forward discussion to finalise details concerning Funeral details at an acceptable price .

26 January 2026
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Reply from Save On Life

Thanks for your lovely review. We’re really pleased we could help you find the right cover and keep everything clear and straightforward, while making sure your arrangements are in place at a price you’re comfortable with. If you ever need to review or update anything, we’re here to help.

Rated 5 out of 5 stars

Bon Accord - Life Insurance

Mr Peter McDonnall was more than patient and understanding. Thank you so very much at such a personally challenging time.

26 January 2026
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Reply from Save On Life

Thank you for your kind words. We’re really glad Peter was able to support you with patience and understanding during such a challenging time. We’ll be sure to pass your thanks on to him, and please don’t hesitate to reach out if you need anything further.

Rated 5 out of 5 stars

Very professional informative was Very…

Very professional informative was Very happy with the service I received and patient with me when I asked him a question. Well done Peter 👏

20 January 2026
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Reply from Save On Life

Thank you for your kind review. We’re really pleased to hear you were happy with the service and that Peter was professional, informative, and patient in answering your questions. We’ll be sure to pass on your feedback to him.

Rated 5 out of 5 stars

Life insurance

Very helpful and polite with my questions
And was not pushy to me to buy straight away.
I will get the wife to speak to them, for her life insurance.

15 January 2026
Save On Life logo

Reply from Save On Life

Thank you for your review. We’re really pleased to hear you found the adviser helpful, polite, and not at all pushy. We’ll be happy to help your wife whenever she’s ready, and thanks again for considering us.

Rated 5 out of 5 stars

Very helpful and personable advisor

Very helpful and personable advisor. Made the process easy without being pushy. I liked that she gave me time to consider her suggestions and to read through the literature without pushing for an immediate decision.

2 December 2025

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