Savage X Fenty Reviews 

67,107
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,838 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting the excellent fabrics, comfortable fit, and diverse selection. Many people find the website incredibly easy to navigate, appreciating the smooth user experience and overall positive shopping journey. However, some customers also noted concerns regarding pricing and the membership credit system. People mentioned confusion or dissatisfaction with how credits are applied, the value of monthly subscriptions, and unexpected additional costs like tariffs, leading to higher overall expenses than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the good quality items, great styles,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the good quality items,... See more

Website

Customers had positive experiences with the website, frequently praising its ease of use and navigation,... See more

Price

Users describe ambiguous interactions with price, with some reviewers praising great styles and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Savage X . It is so easy and painless to navigate . As a top tier member I always love a good savings . Here i can always find something for my better half and still get me a little... See more

Company replied

Rated 5 out of 5 stars

My experience with Savage Fenty was pleasurable. The website is easily navigated. I enjoyed the selection...except for some of my desired items not being available...which actually lends itself to the... See more

Company replied

Rated 5 out of 5 stars

customer service was amazing! Eddy went above and beyond to help me get my order and birthday credits applied. he was very helpful in listening to my concerns that I voiced on new credit system and we... See more

Company replied

Rated 5 out of 5 stars

I appreciate how easy it is to navigate through this site and make your orders and ask questions and get details on the items especially sizes. I appreciate the quality of this brand. How adorable the... See more

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Savage X Fenty celebrates fearlessness, confidence and inclusivity. In partnership with a team assembled from the industry’s elite, the label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie. “We want to make people look good and feel good,” explains Rihanna, who approaches Savage X with the same mentality she does all her projects—to make something new and fresh that everyone can relate to and feel confident in. “We want you to feel sexy and have fun doing it." With offerings ranging from everyday basics to more provocative pieces—Savage X Fenty is lingerie for your every mood.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

67K reviews

5-star
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2-star
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No recent history of asking for reviews

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4.4

All reviews

(67,107)

1,709 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the choices

Love the choices, and the way wifey looks in them.

4 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Ty agree 👍 easy

4 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The best boxers of 2026

The deals are great online

4 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Best Briefs Ever

These briefs are the best that I have ever bought. The fit is perfect. I have bought others but they didn't compare to Savage X fenty.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Savage Fenty was…

My experience with Savage Fenty was pleasurable. The website is easily navigated. I enjoyed the selection...except for some of my desired items not being available...which actually lends itself to the popularity of the product. I was happy with the bundle offerings and being able to use member credits. Top notch site and product!

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Easy to review the product choices

Easy to review the product choices. Easy ordering!

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I was able to pick out what I wanted…

I was able to pick out what I wanted with no problem,

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

I hate the new member credit policy…

I hate the new member credit policy your loosing out on the money you've spent for 70$ if i wanted to purchase things from the clearance I could've gotten more items. Due to this new change I will be canceling my membership now because this is a rip off. Member ID: 336008657

2 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Hi  La'Nell,

We're sorry to hear that the recent membership changes have impacted your experience. We understand your concerns about the value of your credits and why you're considering canceling your membership. We appreciate your honest feedback. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern.

Best regards,
Ivy

Rated 5 out of 5 stars

I enjoy everything about the website I…

I enjoy everything about the website I especially enjoy I didn’t have to go searching for items or bundles I can buy with my credits! That’s the best feature in my opinion nobody wants to have to search

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Best value best clothes best treatment…

Best value best clothes best treatment this is a number one class product

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 3 out of 5 stars

New Membership Policies

I don't like the new one and two credit options to use your membership credits on. Before you used to be able to use your membership credits on anything within the website, now it's from a specified section that qualifies under the one credit or two credit options ...that's unfair. As much as I love ya, after this last order I'm going to have to cancel my account as it's no longer in my favor. ✌🏾

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Hi Tamara,

Thank you for taking the time to share your feedback. We're sorry to hear that the updated membership credit system hasn't met your expectations. We understand how frustrating it can be when changes affect the flexibility you previously enjoyed. We'd appreciate the opportunity to review your account, answer any questions, and discuss your concerns. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern.

Best regards,
Ivy

Rated 5 out of 5 stars

Love the quality of my purchases and…

Love the quality of my purchases and the flexibility of the subscription. I've been a fan of Savage from day 1. Very easy to order or return when needed.

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The variety and ease for finding new…

The variety and ease for finding new and sale items is wonderful. Lots of beautiful and fun items for underwear and workout for men and women. Love the love for all body shapes and maternity

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I love that the fees are clear.

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Easy to navigate and select styles…

Easy to navigate and select styles online with varying size models for best visualization. Love that feature!

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

new updated terms in regards to credits

The new updated terms in regards to the membership is insane. Basically they are pocketing our own money. Member credits versus what it is paying doesn’t make sense. If a credit is valued at a certain amount how is it fair or right, for example a Demi bra that is $34.97 is one member credit, ($69.95). I got 2 thinking I will get charged one member credit for both items. When I saw my email with the detailed items and cost they took two of my credits. That means $34.98 is being kept by the company for each credit. That’s $69.96 total for my 2 credits they took. They get to keep the $69.96. If nobody is paying attention think how much money they are keeping. I called customer service, explained in detail and all I got was that’s how the credits work now. If I don’t spend on an item that is above $50, they will still charge me a credit($69.95). Told her to close my membership and remove my card on file. Overall very disappointed, the credit system before was way better, if I had an item that was $15 or $20 my cart section would let me know how much I have left from my credit to use before being able to check out. Like I said now they get to keep what’s left over. Not right.

3 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Hi JJ,

We're sorry to hear that the recent changes to our membership credit program have left you feeling disappointed. We understand your concerns regarding how membership credits are applied and the value you expected to receive. We appreciate you taking the time to share your detailed feedback, and we'd like the opportunity to review your account and address your concerns. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern.

Best regards,
Ivy

Rated 5 out of 5 stars

Came back for more

I bought some of the cotton boxer briefs a couple months ago, and absolutely love them, they are the most comfortable underwear I’ve worn in my 18 years of living so I just had to order and try more.

1 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

customer service was amazing

customer service was amazing! Eddy went above and beyond to help me get my order and birthday credits applied. he was very helpful in listening to my concerns that I voiced on new credit system and went above and beyond to make sure I was happy before our call was ended.

2 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The website is easy to navigate!

The website is easy to navigate!

2 July 2026
Unprompted review
Savage X Fenty logo

Reply from Savage X Fenty

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

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