Savaari Car Rentals Reviews 132

Booking id:10603118
The driver appeared to be under the influence of alcohol and was extremely rude and unprofessional from the start. When I tried to take a photo of the meter reading, he misbehaved and said, “Aur photo le lo, ye clear nahi aaya hai.”
He refused to adjust his seat, leaving very little space for passengers. Throughout the journey, he was irritated, staring at family members in an uncomfortable way, and had issues with everything we did.
The most serious concern was his driving — he was sleep-deprived, even taking naps while driving, driving rashly and overspeeding. We narrowly escaped multiple accidents. Despite repeated requests, he did not slow down.
He also shouted at us during stops, played vulgar music, and behaved disrespectfully with family members, including my mother.
Overall, a very unsafe and stressful journey. Not expected such unprofessional behavior.
Not recommended.

I always had a good experience with Savaari. Mostly used their One Way services from Chandigargh, Dehradun and New Delhi.

Savaari was excellent. We recently travelled from Bangalore to Chennai. Tye driver was very cooperative and drove well. No overspeed issue. Overall journey was comfortable and we reached on time. Recommend Savaari.

DO NOT USE THIS SERVICE. I can't give -0. Bad customer service and horrible driver. Not one word on English, cheated us by taking us to places we didn't ask and over charging. I had to call and argue and the driver said he accidentally added more milage, yeah right. I still ended up over pay by 1000 rupees. His name was Shivaji, a bad guy. He ruined my day/trip because I only stayed there for 2 days.

Driver Misbehavior and Billing Issues During Bangalore–Mysore–Wayanad Trip

My 3-day trip from Bangalore to Mysore and Wayanad (Trip ID S0925-9***637). Unfortunately, the experience was made stressful due to the driver’s behavior and conduct:
- The driver engaged in rash and unsafe driving, which caused significant discomfort.
- He repeatedly purchased snacks and cool drinks and we had to cover the costs. While we were happy to provide meals, his personal expenses far exceeded ours and felt inappropriate. It was like we taking him and taking care of him and he demanded so.
- Night charges were added to the bill, even though we never traveled during early morning or late-night hours.
- Despite repeated requests, the driver did not show or share the required interstate permits, leaving us uncertain about compliance.

We had hoped for a pleasant and worry-free trip, but the driver’s actions created unnecessary stress and dissatisfaction. Savaari should give oppurtunity to write these but the feedback form was closed in short time. With these drivers your credibility has gone way down. And dont ask further details just for the sake as you have asked for your reviews. This is more than enough with Trip ID, date etc for you to clearly fetch what ever details you want.

I booked and paid for a journey for 8990 INR, missed my flight, and was charged a (reasonable) 1000 INR cancellation fee. But despite multi occasions chasing - which they ignored - they failed to refund the 7990 difference.

booked an Innova Crysta specifically for comfort on a 4-hour journey. I was explicitly promised a vehicle no older than 2022, and I paid a significantly higher price for that guarantee.
What arrived was clearly an older Innova, with poor suspension, resulting in an uncomfortable ride throughout the trip. The service did not match what was sold, and the premium price was therefore unjustified.
I have had far better experiences with other providers. This booking felt like paying extra for a promise that was simply not honoured.

Our experience with Saavari.com tours and travels was extremely disappointing and stressful.

At the time of booking, we were promised a complete Shimla–Manali tour covering around 1010 km. However, the actual trip was totally different. In Manali, we were taken only to Mall Road, Solang Valley, and Hidimba Temple, which was hardly 20–25 km.

The driver refused to go ahead, stating that he was waiting for confirmation from Saavari.com. We were left stranded in the middle of the valley in cold weather with 3 girls and 2 women. Despite repeated calls, customer support did not respond, and no one took responsibility.

Our entire day was wasted, and later we were forced to pay additional money directly to the driver and manage personal travel ourselves. Even after the incident, no one contacted us to check on our safety or resolve the issue.

This was not just poor service but also unsafe for family travelers.

❌ No proper planning
❌ No customer support
❌ False promises
❌ No accountability

I strongly advise others: Please do not take risk with Saavari.com, especially when traveling with family.

This was the worst taxi service experience I have had across all ride services I’ve used. Despite the booking being confirmed and prepaid, we were unable to start the trip because the required OTP was not delivered to my international phone number. We were forced to wait nearly 20 minutes while the driver made multiple calls and we contacted customer support, as the vehicle could not be started without the OTP. If your system cannot send OTPs to international numbers, then international numbers should not be allowed during booking, or there should at least be an option to receive the OTP via WhatsApp, especially for travelers. Even after reaching the destination, we had to contact customer support again to get another OTP just to end the trip. The entire process was chaotic, poorly designed, and extremely inconvenient for a fully prepaid ride.

The very next day, to avoid OTP issues, I booked using an Indian number and selected a sedan for two suitcases—the same option I had used the previous day. However, the taxi provided was a Swift Dzire with a gas cylinder and the driver’s belongings occupying the boot, making it impossible to properly fit even one medium suitcase and one small cabin bag. Customer support claimed this was because I did not select a “carrier” option, which was never required earlier for the same luggage. As a result, three of us were forced to sit cramped in the back for a four-hour journey, with luggage kept near the driver. No proper explanation or solution was offered—only that this is “how the service works,” which is completely unacceptable.

Beware. Savaari has many unwritten rules. Travel plans were ruined by these clauses. Customer call r grivance contact could not show me where the rules are written.
They do not bother honouring the booking contract, but instead favour the driver's interest of saving kilometers and cause inconvenience to the passengers.
Driver quality was not good, he did not use a handsfree phone and was talking frequently on the phone while driving, also watching reels etc while driving.
Car did not have an inbuilt navigation system on dashboard neither the phone was mounted on a phone holder to see map. Driver was driving by
keeping the phone on his lap.
Driver did not take enough breaks and was eating lunch while driving, also driving aggressively, so that he can save time and get another booking after finishing ride. Looks like Savaari does not have a policy to enforce break between long rides and between two trips. This is putting passengers' life at risk.
Car was not cleaned properly before ride.

Honesty and timely service

My recent travel from Bangalore to Chikkaballapur with driver Manjunath was an amazing experience. Driver was polite, came on time, and waited for us even when we got a little late. He was very helpful and ensured we had a peaceful journey. Highly recommend Savaari

Happy with One Way services of Savaari. Booked cab from Nainital to Dehradun and to my surprise car and driver reported 30 min. before time. Driver Amit was excellent and support agent were helpful and supportive. Thanks Team

I have used Savaari several times and I can say it is a great and affordable way to move in long distance cabs around India. I have noticed there is usually an extra km fee but nothing outrageous and usually 500-1000 INR above original price which is always very affordable. I am very happy and will continue to use their services!

One of the finest car rental services. Always on time. Had planned a trip to kainchi dham and nainital with friends and after consulting some travel agency we find savaari the best

My experience with Savaari cab service was extremely satisfying. The driver - Mr Asif was very professional and polite. I’m definitely going to book through savaari cabs for next time also. Highly recommended

It was a great experience. Driver was also good and the cab was clean.
Thank you for good service.

Easy to book and very competitive rates. Recently booked car from Delhi Airport and driver Rahul was at the Airport before time and his driving skills were amazing. Best part was invoice was generated at the end of the trip. Highly recommended

I booked cabs from Savaari multiple times from Ahmedabad, Mumbai and Nagpur and I find their services very good. Easy to book with new and clean cars and professional drivers. Mostly drivers report before time and invoice is generated instantly. Only feedback for them is to instruct drivers not to use phone while driving rest everything is great about their services.

re seating. On objecting and telling he should focus on road, he started shouting telling than one kid had already broken the AC vent in a previous ride and our kid will break it again. We agreed to keep the child away. In middle of the trip, he started accusing that our child had broken his AC vent and started shouting and threatening me and my wife. He created a ruckus in the society which caused security people also to come and request him to settle down. He blocked the common road and started making weird allegations that we had damaged her car by closing the door with force. We had to terminate our trip in the middle with 4 hours left worrying about our safety. The reason for booking savaari was expecting some trust and safety but this was opposite. We will take full legal recourse especially about the false allegations made by the driver and the way he threatened my family. Customer care is fully aware of the case but I don't expect anything fruitful. I just hope they do background checks before employing such individuals. Please avoid this service for your own safety. I am sure they will tell lies about my complaint.