Sarimtravel Reviews 

105
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being extremely professional, kind, patient, and consistently helpful throughout the entire travel planning journey. Many individuals note that staff members go completely above and beyond to secure the best possible deals while providing genuine personal care and clear answers. Some reviewers were happy with the booking process, describing it as exceptionally smooth, fast, straightforward, and completely stress-free from start to finish. Travelers also deeply appreciate the constant communication, reliable ongoing support, and great willingness to easily accommodate last-minute date changes or unexpected airline problems.

What people talk about most

Service

Consumers find service to be exceptionally professional, fast, and reliable throughout the entire booking... See more

Staff

Clients share profound appreciation for the staff, frequently highlighting the exceptional patience,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive agents who make the... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that everything can be discussed and paid... See more

User experience

People report positive experiences regarding user experience, highlighting an absolute fantastic travel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the information age, I always thought I was going to be booking my flight tickets on my own because why not? But after the experience I got from Kabir and the team at Sarim Travel, I am never going... See more

Company replied

Rated 5 out of 5 stars

I had a great experience booking my flight with this Sarim Travel. Jennifer helped me through the whole process and made everything simple and stress-free. She was quick, professional, and very helpfu... See more

Company replied

Rated 5 out of 5 stars

The company helped me purchase air tickets and when I had problems with the airline the company stood by me. Our communication never stopped. I received updates and feedback on the issue at hand. The... See more

Company replied

Rated 5 out of 5 stars

Excellent service and patience from Kabir. Had lots of technical issues and Kabir was superb in guiding, supporting and he was extremely professional and patient. Austin and Dean were fantastic as wel... See more

Company replied


Company details

  1. Airline Ticket Agency

Written by the company

Expert Travel Agency in United Kingdom Sarim Travel is a UK-based travel company specializing in providing comprehensive flight services and curated travel deals. With a passion for travel and a commitment to customer satisfaction, we strive to offer you the best in air travel options, ensuring convenience and affordability every step of the way. Services Flight Booking: Whether you're planning a business trip, a family vacation, or a romantic getaway, we provide convenient booking options from all major UK airports to destinations worldwide. Our intuitive platform allows you to compare fares and choose the best flights for your travel plans. Hotel Booking: Whereever you are we provide you a great comfort and hospitality through our best hotel providers. We can arrange the mindblowing embiance and rooms for our customers. Umrah packages: Sarim Travel offers comprehensive Umrah packages tailored to your needs from major cities in the UK. We provideall categories of accommodations in Makkah and Madinah, including 3-star, 4-star, and 5-star hotels. Each hotel offers proximity to the holy sites and excellent amenities to enhance your pilgrimage experience. Customer Support: Our dedicated team of travel experts is available 24/7 to assist you before, during, and after your journey. We prioritize your comfort and peace of mind, providing personalized assistance to make your travel experience as smooth as possible.Hotel


Contact info

4.9

Excellent

TrustScore 5 out of 5

105 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(105)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with Sarim…

I had a great experience with Sarim Travel. I was assisted by Dean, who was very fast, friendly, and professional throughout the whole process. He helped me every step of the way and explained everything clearly, which made the booking process very easy and stress-free. I really appreciated his patience and the way he made sure I understood all the details. Excellent customer service,I would definitely recommend Sarim Travel and especially Dean for anyone needing travel assistance.

8 March 2026
Unprompted review
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Reply from Sarimtravel

Thanks for the amazing review. We are happy to hear that our team's services met your expectations. We appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

A Happy Client

When I spoke to Jenny first time I could not believe that we still have such kindness and passion in this corporate world. Jenny is a perfect example of a travel consultant. I'll not hesitate to come back next time as well as referring friends and family. Thank you Jenny.

10 February 2026
Unprompted review
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Reply from Sarimtravel

Thank you very much for your wonderful 5-star review Tinashe. Your kind words inspire us to keep delivering the best service possible. Looking forward to serving you again soon!

Rated 5 out of 5 stars

I had a great experience booking my…

I had a great experience booking my flight with this Sarim Travel. Jennifer helped me through the whole process and made everything simple and stress-free. She was quick, professional, and very helpful from start to finish. Everything went smoothly, and I really appreciated her support throughout the journey. I’d definitely recommend Sarim Travel to others!

28 January 2026
Unprompted review
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Reply from Sarimtravel

We truly appreciate your 5-star review, Revai. Ensuring customer satisfaction is at the heart of what we do. We're delighted that your experience with us was exceptional and we'd be happy to book you again for your future travel plan.

Rated 5 out of 5 stars

Everything was easily done by the…

Everything was easily done by the assistance of Jennifer Blake..everything went smoothly and quick so I probably recommend Sanimtravel for my future flyings ☺️☺️

30 January 2026
Unprompted review
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Reply from Sarimtravel

Thank you very much for your 5-star review of our services. Your recommendation is greatly appreciated and we look forward to serving you on your future flights.

Rated 5 out of 5 stars

Dean is very friendly and definitely professional

Very friendly team and definitely delivered timorously and Dean Simon is easy to speak with as he is so patient
Thank you guys

28 January 2026
Unprompted review
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Reply from Sarimtravel

Thank you Lazaros for your kind feedback. We're glad that you had a positive experience with our team and look forward to serving you again in the future.

Rated 5 out of 5 stars

ITS BEEN AMAZING CUSTOMER SERVICE FROM…

ITS BEEN AMAZING CUSTOMER SERVICE FROM JENIFFER AT SARIM TRAVEL AGENT FOR ANY FLIGHTS TICKETS I DO NOT HESITATE TO REFER ANYONE ELSE TO SARIM TRAVEL AGENT.

21 January 2026
Unprompted review
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Reply from Sarimtravel

Thank you so much for your review. We're happy to hear that you had an amazing experience with us and delighted you chose to book with us. We look forward to serving you again in the future for your next adventure.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5‑Star Review



⭐️⭐️⭐️⭐️⭐️ 5‑Star Review

I’ve been speaking with Dean since 2025 and he has been nothing short of professional, courteous, and incredibly supportive throughout the entire process. He took the time to fully understand my travel requirements, found the best options for my needs, and even arranged a payment plan that made everything so much easier for me.

Nothing was ever too much trouble — every question was answered with patience, clarity, and genuine care. It’s rare to find service like this, and I truly appreciate the consistency and dedication he has shown.

I will definitely be recommending Dean to my colleagues, friends, and family. Exceptional service from start to finish.

Mrs Mortlock

10 January 2026
Unprompted review
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Reply from Sarimtravel

Thanks for sharing your positive feedback, Ms. Mortlock. We're happy that you had a great experience with our services and that you're satisfied with how we handled your travel plans. We look forward to booking more flights with you in the future.

Rated 5 out of 5 stars

Nash was very professional and…

Nash was very professional and knowledgeable. He delivered as promised by finding us good deals.

22 December 2025
Unprompted review
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Reply from Sarimtravel

We truly appreciate your words about our team's professionalism and expertise. It means a lot that you trusted us and experienced great service. We look forward to assisting you with your flights in the future.

Rated 5 out of 5 stars

I highly recommend Sarim travel

I highly recommend Sarim travel. Especially Austin his customer service exceeded my expectations. I'm completely impressed with his professionalism he's so kind and polite always willing to help. will definitely use them over and over again.

6 January 2026
Unprompted review
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Reply from Sarimtravel

Thank you for taking the time to share your experience with us. We’re truly happy to hear that we met your expectations, and we greatly value your trust and look forward to assisting you again.

Rated 5 out of 5 stars

I was very skeptical about using a travel agent, not disappointed at all definitely be using them again

I was very skeptical about using accurately

28 December 2025
Unprompted review
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Reply from Sarimtravel

Thank you so much for your kind words! We understand that using a travel agent for the first time can feel uncertain, so we’re really glad to hear that your experience exceeded expectations. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Perfect experience.

They are so professional and patient. I was treated with respect. They are also caring and make every effort to accommodate your needs. I am very thankful and happy I found them. Dean was very professional and so was everyone that was involved. Thank you.

2 January 2026
Unprompted review
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Reply from Sarimtravel

Thank you so much for sharing your experience with us. Your satisfaction is what drives us to keep delivering top-notch service to every customer. We look forward to serving you again with future travel arrangements and assisting you with any upcoming bookings.

Rated 5 out of 5 stars

I received customer service of the…

I received customer service of the greatest standard,I was assisted right through all the stages ,keep up the good work

1 January 2026
Unprompted review
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Reply from Sarimtravel

Your feedback is greatly appreciated. We’re happy to hear you received excellent service and were supported through every step. We look forward to helping you again with your flights in the future.

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company, largely because of Jennifer. She was polite, patient, and very professional throughout the interaction. She communicated clearly, handled everything efficiently, and made the entire process smooth and stress-free. Based on this experience, I would confidently recommend both the company and this staff member for their excellent customer service.

29 December 2025
Unprompted review
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Reply from Sarimtravel

Thank you so much for your continued trust and kind words! We’re delighted to know you’ve had an excellent experience with us once again. Your loyalty means a lot, and we look forward to assisting you with your future travel plans.

Rated 5 out of 5 stars

This company made my experience great…

This company made my experience great as l was searching for the best flight agency this company gave me all the hope to travel safely. They gave me assurance that the flight that l will take will be the best and also testimonies of people who have used this company before were good.This company never gave up on encouraging me to use them.Not until the decision was finally made and all went on smoothly. Sarim travel Austin together with Jennifer are absolutely outstanding, calm,patient and loving.My husband and I are happy to use Sarim travel and no doubt to refer people to Sarim travel.
Well done Austin 👏

26 December 2025
Unprompted review
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Reply from Sarimtravel

Thank you for trusting us again! We’re glad you found our services professional and helpful until we issue your ticket, and it’s wonderful to have you. We look forward to assisting you on many more trips!

Rated 5 out of 5 stars

Exceptional customer service 👏

Exceptional customer service 👏

9 December 2025
Unprompted review
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Reply from Sarimtravel

Thank you for your kind words! We’re glad you found the process easy and that our payment plan helped make booking smooth. We look forward to helping you again soon!

Rated 5 out of 5 stars

I have worked with Sarimtravel and l…

I have worked with Sarimtravel and l was really impressed with the way they conduct their business ,they are so professional that l have had to recommend some friends to them'.They have gone out of their way to assist my daughter with her travel arrangements ,keep it up guys

24 October 2025
Unprompted review
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Reply from Sarimtravel

Thank you so much for your kind feedback. We appreciate your confidence in our team and your recommendation to others. Your support means a lot to us. Looking forward to booking more flights with you in the future.

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