Saltire Motorcycles Reviews 7

Saltire is a great company steered by a very capable captain, Calum.

If you're thinking about doing your training here think no more, I've passed my Mod 2 yesterday at first attempt and that was only possible with the instructors help, they are super knowledgeable and friendly and will give you plenty of advice to ensure you pass and I had no previous experience. Things didn't always go perfectly (Snow and DVSA strikes) but the school ensured we had our training/tests as soon as possible and no hidden/additional costs.

The coffee shop inside Saltire have some quality soup that is guaranteed to defrost your bits after a winter ride.

Customer Service is a joke. Emailed about a MT10 SP on the 6th and again on the 25th of Aug 2022 with no reply or phone call. And now they are promoting the same bike on facebook. 2 months without any contact. Avoid!

Did my CBT with Saltire, and subsequently ordered from their website. Throughout both they've been helpful and I'm very happy with the service provided.

They stored my motorcycle after I had a crash and charged me over £3000 despite it being during the covid lockdown and it costing them absolutely nothing. I pleaded with them to refund me and to go after the third party themselves as the accident was not my fault. They refused, basically said f-you. I had to fight my insurance claim for a year to get the money paid back, which I did in the end (as they would have done).

I was disgusted at this opportunism and contempt for a customer. The motorcycling community in Scotland isn't that big and to treat a customer in such a greedy way says what you need to know about Saltire.

I'll never use them again. Please look for alternative dealers and suppliers.

Visited here with my wife. Great selection of Bikes and very helpful with questions asked.

Food in cafe was great.

Saltire Motorcycles is a good place to undertake your motorcycle training. Below I'll list what I think are the good and and not so good points.

Good

1) The instructors do care and care about their pass rate. They are proud of their pass rate.
2) Saltire is a dealership and employs its own mechanics. This means they supply the latest bikes that are well maintained.
3) They employ administrators that handle your bookings, appointments and test centre bookings, which frees you up from having to do this.
4) They do have a good pass rate and as a result must be doing something right!

Not So Good

1) It's probably the same at most training centres that they never have enough space for Mod1 training. This means that you'll be taken to some disused road or car park and practice there. Here lies the to and from the training centre to the wasteland and the associated hanging around while setting up and clearing up cones etc.
2) When making your booking it is tempting to think you'll be paying for a one to one tuition. This is not the case and will be assigned to a group of 2. However, when doing your Mod1 training you'll find you merge with another instructor's group so that there can be 4 learners. This can mean a lot of hanging around waiting for others.
3) Some "big bike" riders may have been riding around on leaner bikes for some time before doing their Mod1 and Mod2 training. However, there are other riders that go straight from the CBT to the big bike training. You'll find the instructors taking you straight onto busy roads such as the City Bypass and for a less experienced rider this can be intimidating. Also, they'll have you riding all the way down to Peebles or Galashiels once you've just hopped onto a bike even though your first challenge is the Mod1 circuit test. It seems back to front but this is how they do it, but I'm stil not convinced that this is the right thing to do.