Couldn’t live without salons direct, never looked back since I started using them, prices are always so reasonable compared to others on the market. If there has ever been a problem with a product / p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Salon Direct has been such a reliable go-to for me. When you’re working long days and staying busy, having products you can trust and delivered on time makes all the difference. Couldn’t recommend the... See more
Company replied
Fantastic company, highly recommend. Placed a small order initially and the service was great, items well packaged and speedy delivery. Second order was a big haul, everything arrived perfectly and... See more
Company replied
First time using Salons Direct and I’m really impressed with the service. I placed an order but then went away on holiday. When I got back, I realised that one of the items was missing from my de... See more
Company replied
Company details
Written by the company
Salons Direct is the UK's biggest online professional hair & beauty supplier, stocking over 250 of the industry biggest and most loved brands. Known for amazingly low prices, a huge range of products and reliable delivery service, Salons Direct is the go-to for every hair and beauty professional.
Contact info
Unit 8 Bassendale Road, CH62 3QL, Wirral, United Kingdom
- 08448460111
- sales@salonsdirect.co.uk
- www.salonsdirect.com
4.8
Excellent
11K reviews
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Top company to buy from.
Never had any problems buying from this company. My products are package well, with fast delivery.
27 March 2026
Reply from Salons Direct
Hi,
We appreciate your positive feedback and 5-star rating! We're so happy to hear that you've never had any issues and value our well-packaged products and fast delivery.
Kind Regards,
The Salons Direct Team
Awsome experience with Salons Direct
Awsome experience with Salons Direct! The website is kept simple and is easy to follow!
2 April 2026
Unprompted review
Reply from Salons Direct
Hi Imola,
We're happy to hear that you had an awesome experience with us! We're glad you found our website simple and easy to follow. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
The last couple of deliveries ive had…
The last couple of deliveries ive had there has been no house number printed therefore ive missed deliveries. Highly inconvenient even though my house number is on my account.
27 March 2026
Reply from Salons Direct
Hi
Thank you for bringing this to our attention, and we’re very sorry for the inconvenience caused. We’ve reviewed your saved shipping addresses and made the necessary amendments to prevent this from happening again. If you log into your account, you should now see the updated details.
If you need any further assistance, please don’t hesitate to contact us at sales@salonsdirect.co.uk.
Kind Regards
The Salons Direct Team
Reply from Salons Direct
Hi,
We appreciate your positive feedback! We're delighted to know our delivery service consistently meets your expectations. Thank you!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Karen
Thank you for your kind review! We're delighted to hear you had an amazing experience with our service. We really appreciate your support and look forward to seeing you again soon.
Kind Regards,
The Salons Direct Team
Salons always stocks the brands i need…
Salons always stocks the brands i need and the girls in the shop are lovely :)
2 March 2026
Unprompted review
Reply from Salons Direct
Hi Mel,
We appreciate you taking the time to leave a review. We're happy to hear that we stock the brands you need and that you find our team lovely.
Kind Regards,
The Salons Direct Team
facial steamer
Bought lotus facial steamer. This is good quality, wont fall over as pretty stable. Id definetly recomnend it.
1 April 2026
Unprompted review
Reply from Salons Direct
Hi,
We're happy to hear that you find the lotus facial steamer to be of good quality and stable. We appreciate you recommending it!
Kind Regards,
The Salons Direct Team
Top quality products and arrived on…
Top quality products and arrived on time. 5*! Would definitely recommend!
23 March 2026
Reply from Salons Direct
Hi Emilia,
We're happy to hear that you received top-quality products promptly! We appreciate your recommendation and are grateful for your positive feedback!
Kind Regards,
The Salons Direct Team
Always fast delivery and great…
Always fast delivery and great products. I shop on there website often
1 April 2026
Unprompted review
Reply from Salons Direct
Hi Katy,
We're happy to hear that you consistently receive fast deliveries and enjoy our products. Thank you for your continued support; we appreciate your feedback!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Joanne,
We truly appreciate your order and your feedback. Please feel free to contact us at sales@salonsdirect.co.uk with details of any products you feel could benefit from improved descriptions. We’re always looking to enhance our listings and will continue working to provide clearer, more detailed information in the future.
Kind Regards,
The Salons Direct Team
Always great service and quick…
Always great service and quick delivery.
Prices very reasonable as well 😁
29 March 2026
Unprompted review
Reply from Salons Direct
Hi Lauren,
We appreciate you taking the time to share your thoughts. We're so glad to hear you consistently receive great service and quick delivery and find our prices reasonable!
Kind Regards,
The Salons Direct Team
Fantastic company always quick delivery…
Fantastic company always quick delivery and well packaged
5 March 2026
Reply from Salons Direct
Hi Marie,
We appreciate your fantastic feedback! We're delighted you value our quick delivery and well-packaged items. Thanks for taking the time to leave a review.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Mrs Patel,
We appreciate your positive feedback! We're delighted you value our excellent service, good packaging, and next-day delivery. We value your custom.
Kind Regards,
The Salons Direct Team
Had a fan experience shopping here
Had a fan experience shopping here! Excellent value for money and super fast delivery!
9 March 2026
Reply from Salons Direct
Hi,
We appreciate your positive feedback and 5-star rating! We're happy to hear that you had a fantastic shopping experience and value our super fast delivery.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi,
We're happy to hear that you had a great experience with our fast, free delivery and pricing. Thank you for your positive feedback!
Kind Regards,
The Salons Direct Team
FINALLY I HAVE MY WASHI have searched for months to find…
I have searched for months to find these scissors. Places kept telling me they were discontinued.
I have used Washi scissors for over 30 years. They are like an extention to my hand. After buying 5 similar pairs that just were not Washi. Finally I have the right ones. Thank you.
24 March 2026
Reply from Salons Direct
Hi Anita,
We're happy to hear that you finally found the Washi scissors you were looking for! We appreciate you sharing your experience after searching for so long. It's great to know that our product meets your expectations and feels like a natural extension of your hand, just like your previous Washi scissors. Thank you!
Kind Regards,
The Salons Direct Team
Amazing!!!
I always order from salons direct and I can’t fault it!! Everything is packaged perfectly and is delivered really fast! I’d never order from anywheee else!
31 March 2026
Unprompted review
Reply from Salons Direct
Hi Lacey,
We appreciate your continued support! We're happy to hear that your orders are always packaged perfectly and delivered fast. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
The Salons Direct Team
Mis packaged order
Unfortunately a different item was sent out to one ordered but after a quick phonecall on receiving my order, promptly as usual, the dispute clarified, an email sent out to me with return instructions and the issue was resolved with customer care and professionalism with thanks to your team.
24 March 2026
Reply from Salons Direct
Hi Rhiannon,
We appreciate you bringing this to our attention. We're glad that our team was able to resolve the mix-up with your order quickly and professionally. Thank you for your feedback!
Kind Regards,
The Salons Direct Team
Good Excellent custom service
Good Excellent custom service, excellent delivery.
31 March 2026
Unprompted review
Reply from Salons Direct
Hi Mona,
We're happy to hear that you had a positive experience with our custom service and delivery. Thank you for your feedback!
Kind Regards,
The Salons Direct Team
Easy to navigate through the website…
Easy to navigate through the website set out clean and clear very professional also offer Klarna as a payment option what most other companies don’t
30 March 2026
Unprompted review
Reply from Salons Direct
Hi Jake,
We appreciate your positive feedback! We're happy that our website is easy to navigate and clearly presented. We're also glad you found Klarna as a payment option useful.
Kind Regards,
The Salons Direct Team
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