Wielersport Math Salden Reviews 4,225

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought a bike from them and a final destination was a Croatia. It took below 15 days to receive a parcel. Even when I had concerns where my bike is employees form Wielersport where aleays there for... See more

Rated 5 out of 5 stars

Bought a road bike. It was very well assembled, basically just needed to do the final personal adjustments. Also very well packaged, no problems with the shipping from the Netherlands to Finland. Thes... See more

Rated 4 out of 5 stars

Een voorderailleur die nergens in Nederland voorradig was had ik via Wielersport Salden een dag later in huis. Perfecte timing

Rated 5 out of 5 stars

Hello, I ordered the Wilier bike and it arrived in one week in Slovenia. They were kind enough to change the smaller cassette to a bigger one. One downside the bike didn't come with the pedals that th... See more

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4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I highly recommend this seller

I bought a bike from them and a final destination was a Croatia. It took below 15 days to receive a parcel. Even when I had concerns where my bike is employees form Wielersport where aleays there for all my questions. Thank you for pleasant shopping experience.

12 September 2024
Unprompted review
Rated 3 out of 5 stars

BE CAREFUL, UPDATE: WE FOUND A SOLUTION

BE CAREFUL. I bought a Time Trail bike on special offer. Soon after I realized that the bike was put together using parts that do not work well together. Also realized that some parts (the brakes) are not produced anymore and therefore almost impossible to find. This is an issue since only these brakes fit the frame Without these specific brakes the entire bicycle is not operational. I already have an issue with one of the brake levers.
I have had a lot of issues with the bicycle and my impressions is that it was put together using whatever parts were around. I have shared my experience with the shop, but they have decided to totally ignore my email.
The bicycle was bought under the condition that it could not be handed back (no cooling of period), and I now understand why.
No doubt that I feel cheated, and the bicycle is definitely not worth the money I paid.
All I can say now is BE CAREFUL.

Update 27 August 2024
After my initial review I was contacted by Wielersport Math Salden. After communicating a few weeks, they sent me the necessary spare parts to get my TT bike up and running. I have a lot of experience working on bicycles (TT bikes) and I have all the necessary tools, so I was able to do all the work myself. I am writing this to give Wielersport Math Salden credit for engaging and also accepting the issues I had with the bike. We found a solution and after my adjustments, I am happy with my new bike.

11 June 2024
Unprompted review
Wielersport Math Salden logo

Reply from Wielersport Math Salden

Please do not panic. We are willing to help and we will help you of course. The only issue here is that TT bikes are quiet complicated, ao we have to find out what your needs exactly are and since it's vacation time, we cannot react as fast as we usually would do. But the frameset is of major brand Wilier, so they could help out in the end we do not succed to find the right parts and it comes with 100% warranty and it is also an option to hand it back and ask for a refund.
But realize that a TT bike is always more difficult than any other bike.

Rated 1 out of 5 stars

Lost package .... solution 2 months't ....

A good salesman doesn't show up when I send you a package and it arrives. A good salesman only shows up when there's a problem. A good dealer is one who abides by his terms and conditions, which he has published on his website. A good seller is one who solves the problem and does not make excuses. Math Salden is certainly not a good salesman. I ordered a Bianchi bike, paid for it and my bike got lost on the way. And only now you find out that the seller is not so great. I waited two months before they kindly refunded my money. I sent a lot of emails to some they didn't even answer, I made a lot of phone calls . All the excuses were still the answer that I have to wait. Post NL wrote to me after 20 days that the package was lost and that it would not be delivered
I ordered the bike with great anticipation before Christmas so my 12 year old daughter would have a nice gift.
She didn't find her gift around Math Salden.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Good service

I ordered a bike online, and got it with some delays because of Christmas times. Gunther and Alain were through all a lot of help. Now I got the bike and I’m very happy with it.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

About cinelli palio

Hello,
I recommend 100% Math Salden. The delivery in Greece was really fast.
Very helpful and kind people.
As a classic Balkan guy I have to say that i had my doubts.. but..these guys are really professionals!!!

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Bike order

Hello, I ordered the Wilier bike and it arrived in one week in Slovenia. They were kind enough to change the smaller cassette to a bigger one. One downside the bike didn't come with the pedals that they promise.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Bought a road bike

Bought a road bike. It was very well assembled, basically just needed to do the final personal adjustments. Also very well packaged, no problems with the shipping from the Netherlands to Finland. These guys are professionals.

13 July 2018
Unprompted review
Rated 5 out of 5 stars

Great value

Great value, fast delivery, top customer service. What's not to like.

17 April 2018
Unprompted review

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