Salary Finance Reviews 23,408

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 5,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often noting that funds are transferred within minutes of application. Many people appreciate the ease of use, finding the process straightforward and stress-free, especially when managing unexpected expenses or needing an advance on their wages. The customer service is frequently highlighted as helpful, professional, and understanding, contributing to a positive overall user experience. Conversely, some people were dissatisfied with the lack of transparency and communication regarding loan applications, particularly when applications were declined after providing extensive personal financial information. A few other people also felt that customer service interactions could be blunt and unhelpful at times.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, ease of use, and reliability. Many... See more

Payment

Reviewers express high satisfaction with the payment process, highlighting its speed and ease of use. Many... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and quick... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the support team's... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the service to be quick, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Salary finance has helped me through a few tight moments easy to see what needs to be paid and knowing that it comes out of my wages makes life easy as I’m paid 4 wkly so direct debits can be a nightm... See more

Rated 5 out of 5 stars

I absolutely love being able to use salary finance with my company of work. When things get abit short towards the end of the month it offers the ability to not have to struggle through. Fantastic ser... See more

Rated 5 out of 5 stars

Smooth and quick and simple application to complete and i knew within moments I'd been approved and the money was in my account in seconds. I like that I know exactly what I'll be paying monthly direc... See more

Rated 5 out of 5 stars

I have used salary Finance alot to get advanced pay. It's excellent and help me through the bigining of the month Very easy to use and payments taken so no stress. Easy payment transfer from the... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Savings Bank
  4. Software Company

Written by the company

Finances have a huge impact on our health, our happiness, our home life, and our work life. Salary Finance aims to help working people move out of debt and into savings. // Salary Finance Inc (NMLS #1750487)


Contact info


4.9

Excellent

TrustScore 5 out of 5

23K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Fantastic service

Salary finance has helped me through a few tight moments easy to see what needs to be paid and knowing that it comes out of my wages makes life easy as I’m paid 4 wkly so direct debits can be a nightmare. Get funds within minutes always helpful when you need to talk to someone

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Loan process is far too long applied…

Loan process is far too long applied over 15 days ago and still no response. Customer service do not keep you updated at all and have to chase all the time

15 May 2026
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi Kelly,

Thank you for sharing your feedback.

We understand how frustrating delays and a lack of updates during the application process can be. We aim to keep customers informed throughout their application journey, and we appreciate you highlighting your experience.

If you would like us to look into this further, please contact us at hello@salaryfinance.com with the subject line “Trustpilot”.

Best regards,
Salary Finance Team

Rated 1 out of 5 stars

Cannot fault them

Cannot fault them, within 24 hrs of me registering for an advance , details verified, first thing next morning offer of advance and within my account in less than an hour

12 May 2026
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi Joanne,

Thank you for taking the time to leave a review and share your experience.

We’re really pleased to hear that the process was quick and straightforward for you, and that your advance was completed so smoothly.

We also noticed your 1-star rating and have tried reaching out, but haven’t heard back. If your experience was positive overall, we’d be grateful if you would consider updating your rating. Of course, if there’s anything you’d like to discuss further, please feel free to contact us at hello@salaryfinance.com with the subject line “Trustpilot”.

Best regards,
Salary Finance Team

Rated 5 out of 5 stars

Settled one debt and have a great rate.

I got a great rate that is helping me settle debt with higher rates. It was really quick and easy to apply and the money arrived very quickly too.

Since I get paid weekly the repayments are small and I don't even notice it going off all while solving an annoying problem for me.
Rhys Jarvis

12 May 2026
Unprompted review
Rated 5 out of 5 stars

It's a brilliant scheme it helps out a…


It's a brilliant scheme it helps out a lot when your really in need of access to quick cash, with a small chargeable fee instead of interest charged which is great.

Also you don't have to worry about how your going to pay back the amount you take out from your salary, as its taken directly from your wages, with a direct debit set up just incase your wages don't cover the amount you've taken in advance so they can recoup the amount you've taken.

There is also the options of you looking at taking loans that suite your needs with low interests charge, again thats a great option to have if you really needed a larger amount for what ever reason you may have, that also is taken back from your salary each month which is safe and secure. Really impressed.

14 May 2026
Unprompted review
Rated 2 out of 5 stars

Really don’t rate Salary Finance at…

Really don’t rate Salary Finance at all! Ridiculous how they only give you one withdrawal per pay day, make a mistake, you can’t get back in to fix it, I mean who means to use salary finance for £10 🤣🤣🤣

14 May 2026
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi Matt,

Thank you for sharing your feedback.

We understand your frustration and appreciate you taking the time to highlight your experience. Features and withdrawal limits are designed to support responsible use of the service, but we recognise this may not always match individual expectations or circumstances.

We’ll make sure your comments are shared with the relevant teams as part of our ongoing review of the customer experience.

Best regards,
Salary Finance Team

Rated 5 out of 5 stars

I used Salary Finance for a payment…

I used Salary Finance for a payment advance and found the process really straightforward. The application was quick, the money came through fast, and everything was clearly explained with no confusion. It helped me manage an unexpected expense without needing to use a credit card or payday loan. The repayments were simple through payroll, which made budgeting easier. Overall, a smooth and helpful service when you need a bit of extra support before payday.

13 May 2026
Unprompted review

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