We ordered a garden tool - essentially a couple of wire brushes with a long screw together handle for cleaning in/between the edges of patio slabs, decking, etc. Sadly the supplied long screw i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a fore and aft dashcam from sakertool. The model pictured had a suction cup attachment , which I ordered but the one supplied had a glued on attachment which are hard to remove. When i queried... See more
Company replied
Bought a FotoCube digital Calendar and photo viewer last December and the screen froze by summer, tried to reset as the device requested but no physical buttons. Tried contacting the company via the e... See more
Company replied
How this company function taking into consideration the appalling customer service, and cheaply made products is beyond comprehension. I am surprised only 53% of Trust pilot reviews are 1 star. I pu... See more
Company replied
Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
Breach of guidelines
From ordering to delivery
From ordering to delivery, everything ran perfectly. Exactly as described—thanks!
16 February 2026
Unprompted review
Reply from Sakertool
Dear Henry,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Mini Saw. Poor customer service
I had a mini saw stopped working after a year and received the following response “our warranty period is 1 year. This order has exceeded the warranty period, and we no longer provide after-sales support.” Very disappointing approach re after sales. Just putting it out there before you buy anything.
I was happy with the device before this episode. It felt robust enough and certainly did the job. I felt sales support were very dismissive and things, particularly at this price point, should be repairable.
27 February 2026
Unprompted review
Reply from Sakertool
Dear Brian,
We sincerely apologize for the disappointment you feel.
We truly understand how frustrating it is when a product stops working, especially after extended use. While our warranty period is one year and the purchase is now beyond that coverage, we regret if this was not communicated clearly enough at the time of purchase.
Please understand that it was never our intention to be dismissive or unhelpful. Your feedback about after-sales support and product durability is important to us, and we will review how we communicate our warranty policy and support options more clearly in the future.
We are very sorry again for your experience and appreciate you taking the time to share your feedback.
Saker Support Team
No steam cleaner and no money returned
I placed an order 4 weeks ago for a Steam Cleaner, the money left my account the same day .
4 weeks on , several email chase ups to "Customer Servies" requesting updates or my money returned .... and still nothing
Appaling customer service ... I would like my money returned !
31 January 2026
Unprompted review
Reply from Sakertool
Dear Tracy,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
I easily found the chainsaw chain…
I easily found the chainsaw chain sharpening jig, and easily ordered them!
14 January 2026
Unprompted review
Reply from Sakertool
Dear Mishial,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Quick delivery and everything was…
Quick delivery and everything was correct. I wouldn’t hesitate to order again.
15 February 2026
Unprompted review
Reply from Sakertool
Dear Matthew,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
I placed this order during the holiday…
I placed this order during the holiday season, and it arrived almost the very next day. The delivery speed was incredible.
16 February 2026
Unprompted review
Reply from Sakertool
Dear Daniel,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Great pricing and fast delivery
Great pricing and fast delivery. My go to people for my small projects.
17 February 2026
Unprompted review
Reply from Sakertool
Dear Tristan,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Excellent variety of tools
Excellent variety of tools. Easy to order online. Very good prices. Repeat customer, for sure.
20 February 2026
Unprompted review
Reply from Sakertool
Dear ethanlogan,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Great price and the service when I…
Great price and the service when I picked up was excellent! I'll be back.
9 February 2026
Unprompted review
Reply from Sakertool
Dear Isolde,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Huge inventory of tools
Huge inventory of tools. Online purchasing is easy and efficient. Delivery is very fast. Overall a great purchasing experience.
6 February 2026
Unprompted review
Reply from Sakertool
Dear Olivia,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Convenient source of tools with quick…
Convenient source of tools with quick delivery. The worker was incredibly polite and cheerful.
7 February 2026
Unprompted review
Reply from Sakertool
Dear Olivia,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Fast and easy purchase
Fast and easy purchase. Would and have buy from them again.
20 February 2026
Unprompted review
Reply from Sakertool
Dear Mark,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
It was great and it was delivered on…
It was great and it was delivered on time and in good condition.
15 February 2026
Unprompted review
Reply from Sakertool
Dear Savannah,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Outstanding assistance from sales…
Outstanding assistance from sales staff. (As always!)
15 February 2026
Unprompted review
Reply from Sakertool
Dear Claire,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Recently I made an order for tools
Recently I made an order for tools. Thankfully the awesome customer service went far and beyond to get the material ordered on its way. I have been working with this company for a couple of years now and I am extremely pleased with them and their products.
16 February 2026
Unprompted review
Reply from Sakertool
Dear Benjamin,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Great prices and fast economical…
Great prices and fast economical shipping, they are now my go-to source for material.
17 February 2026
Unprompted review
Reply from Sakertool
Dear Samuel,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Very easy to order
Very easy to order, great selection and very fast shipping!
17 February 2026
Unprompted review
Reply from Sakertool
Dear Joseph,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
So far
So far, all my experiences with Sakertool have been positive. This particular order took a day longer than expected.
16 February 2026
Unprompted review
Reply from Sakertool
Dear Benjamin,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
avoid like the plague
received my goods, mini router, what a piece a rubbish. returned it for a refund not got anything back, tried emailing several times without reply.
4 February 2026
Unprompted review
Reply from Sakertool
Dear Darryl,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
First they sent me the wrong order
First they sent me the wrong order, but took care of it promptly and the correct order came super quick. I would highly recommend as your source.
19 February 2026
Unprompted review
Reply from Sakertool
Dear customer,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.