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Rated 5 out of 5 stars

I bought a triple diamond ring for my wife as a 11th anniversary gift during lockdown the service was excellent and she loves the ring, certainly no disappointments. Everyone comments on how much it... See more

Rated 5 out of 5 stars

Purchased an engagement ring for my partner Alison from Sacet Birmingham back in November. Jessica talked me through all of the options and was really helpful and patient with my many questions. Happy... See more

Rated 5 out of 5 stars

I recently bought a stunning engagement ring for my now fiancee and couldn't of had a better experience with Sacet. Thomas in the Liverpool branch was so helpful and patient in helping me design the p... See more

Rated 5 out of 5 stars

Would recommend with the highest regard. Customer service was second to none. James was fantastic throughout the entire process and we really felt he went above and beyond. Not only is their jewellery... See more

Company details

  1. Jewelry Store

Written by the company

Partenaire joaillier, Sacet a vu le jour pour accompagner chacun d’entre vous à exprimer vos sentiments et vos histoires dans la création de bijoux uniques et personnalisés. Une conviction humaine où le souci de l’excellence joaillière rencontre une approche résolument éthique. Suivant celle-ci, nous avons impulsé notre propre modèle : un sourcing durable et une chaîne d’approvisionnement totalement affranchie d’intermédiaires. Cette approche transparente et directe nous permet de vous proposer les prix les plus justes, tout en garantissant la valeur de chaque pièce que nous façonnons. Héritiers d'un savoir-faire centenaire, nos artisans transforment vos envies en créations d'exception. Chaque geste est précis, chaque détail compte. Dans nos ateliers, leur expertise transforme vos rêves en créations uniques.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service! Went in for an engagement ring and couldn’t be happier with the end product. Staff were very knowledgable, friendly and helpful throughout.

18 October 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

I purchased a bespoke engagement ring from Sacet in Birmingham’s Jewellery Quarter- I can truly say this is possibly the best customer experience I have ever had. James from Sacet was brilliant from the start to the finish of the project.
It is clear that they value their customers as there was times when James on his days off would call/email to let me know of any updates to the bespoke design. All in all the best customer experience in any retail environment I have ever experienced.

8 October 2020
Unprompted review
Rated 5 out of 5 stars

Having an ethically grown diamond is…

Having an ethically grown diamond is very important to me and my partner. Finding sacet made the process of ring shopping much easier and the team could not do enough for us would recommend and will back for wedding rings

29 August 2020
Unprompted review
Rated 5 out of 5 stars

Great product and service

I found sacet online and fell for the lab grown/ethical aspect, especially the recycled gold. The team at Sacet were knowledgeable and a pleasure to deal with. Extremely happy with my purchase and wouldn't hesitate to recommend.

13 August 2020
Unprompted review
Rated 5 out of 5 stars

My kind of company!

Ethically sourced Diamonds are important to have in my engagement ring, me and my partner were excited to learn about Diamonds! I can’t wait for my ring to arrive! Wonderful company and super friendly staff! No pressure and very informative

30 July 2020
Unprompted review

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