Rubber Monkey Reviews 

Staff member went above and beyond to help me out of a pickle. Really appreciated!

The product I ordered arrive the same day it was packed and dispatched.

Good updates when product was running overdue coming into supplier. Came quicker than expected.

Service was so fast, ordered one day, arrived the next, can't ask for more than that

Great service from this company. My order was processed quickly and delivered much sooner than expected. Communication was good, and everything arrived in perfect condition. I would definitely recommend them and will happily use them again.

Product as described, well packed with very fast delivery, thanks

Good website made finding what I wanted easy. The stock availability was clear, good selection of product. Prices reasonable. Sale processed on the same day.

Super quick delivery with a tiny sweet surprise added, very cute touch 😊

fast, efficient, good product and good price.

Easy customer service package well thank very good

I've had a fantastic experience with Rubber Monkey. Their customer service has been outstanding from start to finish.
I had a few questions regarding an order, including a coupon issue and later some questions about pricing and stock availability. Every time I reached out, the team responded promptly, answered all of my questions clearly, and went out of their way to help. When there was a technical issue with the website that prevented me from using a discount code, they acknowledged the problem, fixed it quickly, and even arranged a refund so I still received the discount.
What impressed me most was how helpful and friendly they were throughout the process. That's the kind of customer service that's becoming increasingly rare these days.
A special thanks to Steven for his excellent support. It's clear that Rubber Monkey genuinely cares about its customers and wants to make things right when issues arise.
Highly recommended. I'll definitely be shopping with them again.

Quick shipping, good communication and a good price.

Very friendly staff, helpful and proactive. Kept me informed about the dispatch of the parcel, etc.

Once I received the parcel (the DJI drone), it contained lots of study materials (online available), which the staff could told me about/mention that if I hadn't had the DJI drone before, the download apps, Academy/Tutorials, whcih I could be reviewing and studying before my parcel has arrived.

Quick and easy. very prompt service

We Purchased 1x BLX288/SM58 microphone kit and 1x AC/41 Antenna Combiner. Pricing was competitive. Delivery prompt. Communication excellent. Great experience. What more can one say.

Really fast shipping and great deals. Super easy to deal with!

The service from RM is great. Good range of products and timely and accurate sales systems.
And awesome after-sales support from Devon!! Thank you.
However, RM are being let down by their partners whose lack of service is glaring and obvious.
1. SHURE NZ made an error in dispatch - they've owned up to that one.
2. NZ Couriers are struggling!! Its hurting the RM brand. Im still waiting on a package from them six days from time of dispatch. For contrast, I received other goods from a supplier just down the road from Shure NZ within 24 hours door-to-door AK -Upper Hutt. NZ Couriers service and comms are poor!!

Website was easy to use great prices and goods arrived quickly. Communication from sales representative was great

Great product range
Most things are in stock, and those which are not, are clearly shown with likely lead times, which is helpful.
Always a top service.