Jeg synes leveringstiden er for lang. De overholdt den lovede leveringstid, men den er stadig for lang. Og så synes jeg ikke det er rimeligt, at man skal betale 69,- kr. for at returnere en lile pakke... See more
Company replied
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See what reviewers are saying
The delivery was a MESS. Was supposed to take 3-4 weeks for delivery, then after 1 week I had to call and ask when it was supposed to be delivered and was informed it was going to be 7 weeks (8 weeks... See more
Company replied
Beginning of January I bought something that came broken. The damage did not happen under transportation, as the package was intact. It's now been 3 weeks since I first contacted them about it, and... See more
Company replied
We are on holiday here in Denmark. I wanted to order de gravehund van Kay bojessen. Today it came to the meny store for pick up. Thank you for the great experience with your store👌
Company details
Written by the company
RoyalDesign.dk er Danmarks største webbutik med design og indretning til dit hjem og kontor. Du kan vælge imellem mere end 50 000 designprodukter på RoyalDesign.dk. E-mail: info@royaldesign.dk Åbningstider: Hverdage 8-17 Telefonnummer: +45 78 79 11 44
Contact info
Porfyrvägen 2, 382 92, Nybro, Sweden
- +45 78 79 11 44
- info@royaldesign.dk
- www.royaldesign.dk
3.3
Average
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Good shopping experience
12 December 2021
Super god og hurtig servive...
10 December 2021
It is not my first time when I buy at…
It is not my first time when I buy at Royal Design. Always High quality, good brands and quick delivery. Recommend.
10 December 2021
All good
All good, I got my parcel within the expected time. I got notifications for every steps of the delivery. I am happy!
1 December 2021
Very fast delivery
Very fast delivery. Although I ordered a matching espresso cup and plate, I received it in a very big box filled with paper. Of course, it's secure and I'm glad such delicate items were not harmed during delivery, I think it's a bit wasteful.
27 November 2021
Super service og god betjening
Super service og god betjening. Her kan du roligt handle!
23 November 2021
Super fint service and fast delivery.
23 November 2021
Excellent service!!!
15 October 2021
We are very happy with the fast order…
We are very happy with the fast order and reliable delivery service.
14 October 2021
Perfekt!
Perfect! Quick delivery and I am so happy with my product. Definitely recommend.
6 October 2021
Hurting service
13 August 2021
Waited over 2 month for delivery
Iv ordered a Frame for The Samsung Frame in wood 12.05.2021 and today 05.07.2021 I have still not received the item. Order number: 45969435. I've called them and they keep saying it's on its way. I don't recommend ordering from this site.
5 July 2021
Unprompted review
Reply from RoyalDesign.dk
Dear Nick!
Thank you for taking the time to leave a review, it will help us get better.
We are extremely sorry that your ordered product has been delayed by the supplier. Unfortunately, we currently have a longer delivery time for ordered items than normal.
Our suppliers have difficulty with production and delivery and this is largely due to the current situation around the world with Covid-19.
Our suppliers have restrictions that they must follow and do not have a full workforce as before.
We are of course sorry that your ordered product has been affected by this delay.
We thank you for your feedback and hope that in the future you want to give us a new chance.
If you have more questions or concerns, you are warmly welcome to contact our customer service and we will help you.
Wish you a continued nice day!
Sincerely,
Hanna, Royaldesign
Poor communication
I have order champagne glasses and waited for two weeks since they were shipped... nothing.
Contacted support, they replied fast saying that there was a problem with my package, so they asked If I want a refund or a re-shipping. Packages do get lost from time to time, it's fine, so I chose re-shipping.
Now I'm waiting for another 2 weeks and still no package, no replies or confirmations from them. Had to drink champagne from a cup for my birthday :(
16 June 2021
Unprompted review
Reply from RoyalDesign.dk
Hi Evelina!
Thank you for the review, it help us to get better!
We are sorry that your order went missing the first time when you place the first order. I can see that you have been in contacted by our customer service and got help with the problem. We are very sorry for everything that happen and we hope you will get us a new chance in future with a new order.
If you have more questions you are welcome to contact our customer service and we will help you.
Have a nice day!
Kind regards,
Emmie, Royaldesign.
Er super glad for mine nye skåle og det…
Er super glad for mine nye skåle og det var nemt at bestille og hurtig levering.
21 May 2021
Delivery was fast and as I expected.
15 May 2021
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