roxyballroom.co.uk Reviews 4

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 5 out of 5 stars

Great service

I can’t comment on the food and atmosphere there as I didn’t partake in either of those. What I can commend in your bouncer Matthew. I had never been to Sheffield before and this man gave me step-by-step instructions on how to get back to my hotel when I found myself lost. All because of his efforts I made it back to my bed for the night and without him I’m sure I would’ve stayed out in the streets of Sheffield much longer. Many thanks Matthew!

7 April 2024
Unprompted review
Rated 2 out of 5 stars

We came to the Leeds one on Merrion…

We came to the Leeds one on Merrion Street as part of a work Christmas party. We played shuffle board but I have a nut allergy and didn’t know there were walnut shells in the board powder. No one told us when we got there and the sign to let you know was broken and not visible easily. I ended up having an allergic reaction and wasn’t able to join in until it was our time for karaoke. Karaoke was good but I was already on edge so didn’t want to touch anything or eat anything and ended up going hungry. Not the greatest of nights and would’ve been much better if we were made aware on arrival of the nuts.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Had a staff night out in leeds Merrion…

Had a staff night out in leeds Merrion Venue. Amazing expirieince. All the team were lovely and very helpful the food was amazing and activites so fun!! Shout out to Mitch (Mitchell) for helping us with the expirience, and being amazing, helpful and providing top customer service to me and the team !!! thank you Mitch it made our Night. Will definitley be coming again !!! The team deserve top appluase :) -Matty

4 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service in Bristol

Amazing customer service in Bristol, friendly, prompt and courteous.

Welcoming atmosphere and very clear instructions on how to play some of the games we hadn't tried at other venues previously

15 August 2022
Unprompted review

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