Qualität and retro style on skis.
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Company details
- Winter sport Store
- Activewear Store
- Clothing Store
- Outdoor Clothing and Equipment Shop
- Outdoor Sports Store
- Winterwear Store
Written by the company
Rossignol was born in the French Alps in 1907. Icon of the past, symbol of the present; Rossignol, inspired by our roots and our exceptional historical heritage, builds the future every day.
Contact info
Rue Louis Barran 98, 38430, Saint-Jean-de-Moirans, France
- https://www.rossignol.com/contactus
- www.rossignol.com
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service.
Professional and service minded
After I placed my order, Rossignol introduced a new discount campaign, so instead of returning my newly placed order, they gave me the same discount without hesitation. Very professional and service minded. Thanks!
You have well respond to our problem…
You have well respond to our problem and we thank you very much for this.
Missing parts - excellent service
After a crash I had to adjust my boots and lost some screws/parts. The customer service team of Rossignol assisted me in a very friendly and efficient way and did send me the parts quickly. Thanks again for all your help!
I bought the Rossignol Staci Pearly…
I bought the Rossignol Staci Pearly woman’s ski jacket January 2025 and it did not even last one season before it started to rip. The stitching on the front is coming apart. Rossignol does not stand behind their products and refused to do anything. I will never buy from this brand again. For the cost, do yourself a favor and invest in a different brand that actually stands behind their products.

Reply from Rossignol
Very efficient and quick
Very efficient and quick. I had the ski boots in very few days here in Spain
Awful service they don’t care
Sent me someone else’s order. Wrong item.
Sent them packing slip with other persons details on.
They then wanted me to unpack and send a photo.
They then wanted me to return… but wait 14 days for a refund and refused to send my order out and said I’d have to place it again.
I will never use this firm again.
Avoid guys

Reply from Rossignol
all good and very comfortable
Everything is beautiful and expertly…
Everything is beautiful and expertly crafted! Deliveries are always fast and return easy and the company is correctly with the customers!
Great company and really impressed with…
Great company and really impressed with their range of products.
PERFECT PERFECT PERFECT
IT IS IMPORTEN TO TRUST THE COMPANY
This was the först time I order something from you but with the good result I am sure I skall cone back
Fast and accurate
Great ski helmet
I bought a fis approved ski helmet and it arrived in about 4 days. It fits perfectly, quality is really good and to be honest, it looks even better than online.
So, overall very happy with the purchase.
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