Rosalindbeauty Reviews 

117
•
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

I really like the gel polishes and how fast they Harden in the uv lamp! The only thing that was a little confusing was that my package took Litterally 2 months to come…. But I still recommend

Rated 1 out of 5 stars

I understand it's difficult time to deliver things overseas so I waited a month but no update makes me so frustrated. I guess tracking site saying it's soon to deliver it for a week? Where is my parce... See more

Company replied

Rated 4 out of 5 stars

Dear officer, I did not receive my order cause officers in custom office said that your products (rosalind products) specified as "cosmetic" as a type. But I did shopping from Ali Express and they spe... See more

Rated 1 out of 5 stars

Well I had an alleric reaction to the gel polish so I reached out to the support team. They told me "We recommended that you take an allergy test before using any nail polish product. Everyone has di... See more

Company details

  1. Nail Salon

Written by the company

Rosalind is an international beauty make up and nails e-commerce online platform. The company mainly focuses on nail gel polish , poly gel , nails art tools. Rosalind mainly targets Europe, America, Australia, and the Middle East along with other consumer markets. The brand was founded in 2015, and since then it has upheld the philosophy that "bloom for your beauty." We believe that every girl is beautiful and should love themselves . Our business covers more than 220 countries and regions around the world.


Contact info

2.9

Average

TrustScore 3 out of 5

117 reviews

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2.9

All reviews

(117)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

an advice about exporting your products

Dear officer, I did not receive my order cause officers in custom office said that your products (rosalind products) specified as "cosmetic" as a type. But I did shopping from Ali Express and they specify products as "beauty tool" and I received my order. Maybe this little specify issue will help your orders receive to your customer (I advice you to check this issue with your foreign trade department). I got refund from you without logictic cost, thank you for your helping about it.

12 December 2022
Rated 1 out of 5 stars

I am not satisfied.

After my experience with the Rosalind company, I am not satisfied at all, I put the correct address and phone number, but I have not received the order even today, I was told to return it, I don't understand, there was someone at my house all the time, I have received neither the order nor the money since August.

16 October 2022
Rated 1 out of 5 stars

THE WORST, ORDER NEVER RECEIVED

Sad that I can't put ZERO, the customer service are the absolute worse, they don't answer you, I've wrote several mails no answer, I never get the order. they don't answer so I can't get a refund. NEVER ORDER from this website, it's a fraud

5 August 2022
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Rosalind. One package got lost and they mailed out a new one right away. Both packages came in the estimated time and I found them to be very professional. I haven’t had time to try the products yet, but the colours look beautiful!!

6 September 2022
Rated 1 out of 5 stars

Been waiting on my order since 7th July…

Been waiting on my order since 7th July I contacted support for help as my tracking shows my order arrived in my home town airport on the 16th that was 12 days ago now still has not been delivered. I contacted support for help with this and the response was to continue waiting and be more patient, WHAT? continue waiting because they can't be bothered to do there job, I have since sent more emails and got no reply SHOCKING! do not recomend this company. I will be pressing for a full refund if my order does not arrive ASAP.

28 July 2022
Unprompted review
Rated 1 out of 5 stars

Unhappy Customer

I placed an order in April, it is now July and I still have not recumbent order. Very unhappy. The only response I get is wait a little longer. Unacceptable. I will not order ever again and DO NOT recommend this company.

4 July 2022
Rated 5 out of 5 stars

Colors

They have so many pretty colors and some come in the littlest bottles they are so cute and identifiable.

6 June 2022
Rated 1 out of 5 stars

It took more than 5 weeks for delivery…

It took more than 5 weeks for delivery ,
I went to collect it from the post office
Then received wrong order
Try to talk with customer service
Reply after 2 days without helping me ,
And now sending messages without any reply

13 May 2022
Rosalindbeauty logo

Reply from Rosalindbeauty

Hello,sincerely sorry to hear that you are not satisfied with our delivery service.We apologize again for the delay and any inconvenience this may have caused. Thank you very much for your support and understanding.

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