Room-Aromas.co.uk Reviews 

201
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Easy to navigate webstore with all the top brands are very competitive prices/deals. Easy payment method which lots of these stores struggle with. Super efficient and friendly customer service... See more

Rated 5 out of 5 stars

Superb company to deal with. Orders arrive quickly, and e-mails are answered within 24 hours. I have used other companies before but will now only use Room-Aromas, purely because they give... See more

Rated 5 out of 5 stars

I can’t really rate these guys highly enough. Online sales have always gone well. They regularly discount with exceptional deals. I’ve only ever had one minor problem with a leaky bottle where... See more

Rated 5 out of 5 stars

I have been using this company for so many years now and they have never once let me down with anything to do with my orders and always reply to any enquiries/questions I’ve emailed to them in the l... See more

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Health and Beauty Shop

Written by the company

We are the UK's newest supplier of room aromas, poppers. We over almost 50 different brands and plan to expand our range over the next 12 months so we are able to offer our customers a one stop shop for all poppers. We offer safe and secure shopping with same day discreet shipping guaranteed. Our UK distribution center based in the Midlands handles hundreds of orders daily. Click and collect is also available.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.4

All reviews

(201)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I have now been using room-aromas.co.uk for over 3 years. Every order I have placed has always been delivered quickly and securely. Never had to wait long. Customer service is very quick and a pleasure to deal with. They offer good quality aromas with a budget to suit everyone. Never hesistate to recommend to anyone. Top quality service.

7 December 2016
Unprompted review
Rated 5 out of 5 stars

Best price on the net by far

Great service, totally satisfied. Placed my order early afternoon and received following morning with 24hr service. Price was great and delivery charge was perfect for size and speed of package. Great free offers as well. Can see why you have such great reviews and would highly recommend. Booked in bookmarks and will be back again.

14 October 2016
Unprompted review
Rated 5 out of 5 stars

I would recommend this company

I ordered on Sunday, payed with card and they dispatched my goods on Monday morning. Very quick to deal with, I can recommend to everyone.

12 September 2016
Unprompted review
Rated 5 out of 5 stars

10/10

10/10 helpful & professional... will use again. Highly recommend!!

10 March 2016
Unprompted review
Rated 5 out of 5 stars

a great company.

i have ordered twice now from room aromas and the packages have arrived in 48hrs as stated, i also have had an email from the post office stating my order was being delivered that day.will def use room aromas again.

9 March 2016
Unprompted review
Rated 1 out of 5 stars

Not a good experience! Be warned

So I read the trust pilot review and decided to place an order...big mistake!! Two weeks down the line on what was supposed to be a tracked 48H delivery service and nothing apart from a bunch of lies about broken emails and the promise of an upgrade to a 24H delivery due to the 1st package not arriving with royal mail which never happened. Customer support was a complete waste of time and unwilling to help. I have either been very unlucky or the reviews have been falsified. Do yourself a massive favor and buy elsewhere. Very very dissatisfied and would not recommend them ever.
*** In response to the reply below If asking where my order was and then asking for a refund after two weeks had passed is bad attitude and threatening then guilty as charged. A simple honest reply to my email would have keep me the customer informed but you chose as stated here to ignore my email which is simply bad customer service. At no point was I ever informed there was a stock issue and I was promises a 24H delivery as the 1st order did not arrive (This never happened and was never going to happen if you had no stock!! THE LIE) My review is an honest opinion of the bad service I received from a substandard company.

15 February 2016
Unprompted review
Room-Aromas.co.uk logo

Reply from Room-Aromas.co.uk

Original order went missing and we replaced the order.

Yes it took two weeks as we had run out of stock we sending a replacement.

We did not lie to you at any point, however we did ignore several times because of your bad attitude and threats.

Rated 5 out of 5 stars

Personal Discrete Service

Superb company to deal with.
Orders arrive quickly, and e-mails are answered within 24 hours.

I have used other companies before but will now only use Room-Aromas, purely because they give an address to collect your purchase from if you wish. Unlike others that are a faceless internet shop.

5 STARS Excellent!

Jim

8 February 2016
Unprompted review
Rated 5 out of 5 stars

Honest website and service

Excellent website, service and speedy customer service. I will continue to use Room-Aroma.co.uk for all my kinky needs.

Thank you guys :)

26 May 2015
Unprompted review
Rated 5 out of 5 stars

What an excellent shop

Excellent price, excellent products, excellent delivery and an excellent shopping experience. Don't ever close...

I find the Berlin xxx the better one

Mal
Newcastle upon Tyne

2 February 2015
Unprompted review
Rated 5 out of 5 stars

Numero Uno Fabuloso

For aromas, they are unbeatable. The best products, best value and best service of all. Nobody else comes close and don't waste your time and money shopping elsewhere. So go on, give them a click you won't regret.

20 May 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Due to change in mailing address, I had to email Room aromas for advice, and they responded very quickly (even at night!). Goods were dispatched by return and were exactly as described- and ooh thanks for the free dvd, good quality as well. All in all 10/10, recommended!!!

7 March 2014
Unprompted review
Rated 5 out of 5 stars

Friendly helpful service, good quality product.

I have used this company once now. There was a problem with the delivery getting lost in the post, however customer service was prompt and friendly from Lee, and replacement was sent out quickly and received the next day.

Before ordering I had been concerned regarding the authenticity of products available online, as there are a lot of 'fake' aromas sold on some websites, however I needn't have worried; as they sent me the authentic top quality stuff.

I would buy from this site again and recommend to others.

20 October 2013
Unprompted review

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