Rook Matthews Sayer Reviews 779

Ellie and Claire were amazing when it came to helping me sell my dads house. They helped me fill in the paperwork I didn’t understand and were happy for me to contact them with any questions or enquir... See more

Alistair, Wendy and Angela at the Ashington branch have been amazing with us. We are buying our first home and although it hasnt been an easy process (nothing with RMS) Alistair and Wendy in particula... See more

Leah was our main contact at the Hexham branch throughout the purchase of our new home, and she was absolutely fantastic. We also dealt with James and other members of the team, and everyone we intera... See more

We bought our house through RMS about 9years ago with Wendy and used their financial advisor Alistair with help for our Mortgage and insurances. I cant praise them enough. Through the years Ali... See more

RMS helped me sell my Grandmother’s flat in Blyth after she passed away. I live over 300 miles away but the team facilitated the sale for me and kept me updated on all stages of the sale. Nothing wa... See more

To all the beautiful and handsome staff at RMS, Alnwick. Thank you for all your support, expert advice, kindness and patience in the sale of our precious family home in Northumberland. You made a very... See more

Michael Storey Mortgage Advisor Michael was brilliant from the start. Discussed a few different options I could go for, along with pricing information and pros and cons for each option. He was... See more

Good channels of communication from Rook Matthew Sayers in attempt to keep us up to date along the journey of selling our property. Thank you team Rook Matthew Sayers at the Whitley Bay branch!

I couldn’t fault anything. Being a first time buyer the process explained to me was straight forward, he explained it in ways that I could understand- which was very helpful What made it more pl... See more

We received excellent service from the Fenham branch of Rook Matthews Sayer during our recent sale. Initially we met Stephen who explained the process and answered all of the questions we raised. W... See more

We used Alistair Bowman from the Ashington branch to sort our mortgage out. He made it all go as smoothly and stress free as possible. Even when he was on holiday from work he would say to message him... See more

Hayden and Sian, who we mostly dealt with were always most helpful, chasing things for us and responding in a timely fashion, whilst at the same time being very friendly and professional. There was a... See more

From valuation all the way to completion of sale all the staff at RMS were excellent. We were In contact with all of the team at RMS who were friendly, helpful, supportive and professional. Our p... See more

I bought my first home using RMS and Alistair at the Ashington branch. He explained everything clearly which was reassuring as a first time buyer, was quick to respond to any queries and kept in cont... See more

I cannot speak highly enough about the service we got from Rook Matthews Sayer in Whitley Bay. From the outset, they won the battle to sell our property with their professional approach, handles the m... See more

Just completed another remortgage with Alistair. I think I’ve now solely used his services for over a decade now. Numerous remortgages and a house move. If you need someone to give you the best,... See more

From start to finish this company / team have been amazing. Steven , Stacey, Matthew and Dylan have all been an excellent help to me and my partner, guiding us through the sale of our late Au... See more

The Rook Mathews Sayer team at Alnwick were so helpful, professional and proactive in helping us from start to finish. David helped to market and sell our house with great advice and patience. Izzie,... See more

We recently sold a property through Rook Matthews Sayer and the whole team in the Gosforth office were brilliant. Whoever you called was able to give an update on how the sale was progressing and... See more

Rook Mathew Sayers were excellent with selling our house. We used the forrest hall branch with Suzanne English. Can't recommend Suzanne enough. She was excellent from start to finish. Always chasing... See more

Alistair went above and beyond for myself and my partner in the process of arranging our mortgage for the new house. Explained a lot of options we had to choose from which I wasn’t actually aware was... See more

We have recently sold our house through rook matthew sayer whitley bay and everybody from Lisa who valued it to katie who progressed it and every body in between were great they are a super team.highl... See more

RMS Blyth, from day 1 the team at the Blyth office have been great, they have kept me up to date and given me good advice along the way. I wouldnt hesitate in using them again and would highly recomme... See more

I have had assistance from Alistair Bowman previously and had no hesitation in contacting him for this query. Once again he was absolutely superb and everything was done so swiftly and without any str... See more

We used Rook Matthew Sayers mortgage advisors and worked with Alistair for our first-time buyer mortgage. He made the whole process incredibly easy and stress-free. His care, attention to detail, and... See more

Dealt with Wendy. Arranged a house viewing. She forgot to tell the homeowner about it.

Alistair has been superb helping us with our re-mortgage Inititially we weren’t sure what path were going down but Alistair guided us through the options and helped us make our choice He e... See more

Micheal has been fantastic at explaining all the stages of applying and securing a mortgage to me as a first time buyer. He was transparent, discreet and personable. Micheal kept me informed at each s... See more

Very poor communication, don’t think you get the truth from them either. Wouldn’t recommend them to anyone at all.

Alistair the mortgage advisor has been invaluable in providing us with a remortgage. His professionalism and friendly manner made the whole process stress free. Alistair, at every point, kept us updat... See more

Awful service from the west Denton office. No communication from anyone - still waiting on call backs and contact from anyone, there were several properties I had to continually chase to get a viewin... See more

The staff at the West Denton branch were extremely helpful in our recent relocation from Dorset and I can't thank Ellie and Claire enough for the support they gave us in our purchase and move. They p... See more

Our mortgage advisor Jack Raine was professional, knowledgeable, and incredibly supportive throughout the entire process. He took the time to explain all our options clearly, answered every question... See more

As a first-time buyer, I honestly couldn’t have asked for a better experience with Rook Matthew Sayer. They helped me through everything from start to finish, explaining each step clearly and maki... See more

We used the Whitley Bay branch of RMS to sell our Apartment. The Valuer was excellent taking really good photographs very professional. We received an offer as soon as the Apartment went live it took... See more

Dear Alayna, I am writing to compliment your fantastic team who dealt with my purchase of a property in Amberley Way, Blyth. From my first contact with Gemma for my multiple viewings and Mich... See more

Could not recommend Claire and the team at Bedlington highly enough. From the initial sign up all the way to completion, nothing was too much trouble. Having not sold a property before, I had lots o... See more

I can’t say enough good things about Gemma from the blyth branch. From start to finish, she went above and beyond to help me secure a rental property. She is incredibly professional, responsive, an... See more

This was our first house move in 28 years and it was not without trepidation. RMS were recommended to us as we know someone who is a branch manager and we used our local branch at Whitley Bay. Abso... See more

Went in to Hexham branch and enquired. I felt that the customer service was poor, no follow up, short e - mails and little interest. I won't be using them to sell my property.

Alistair was so helpful with our mortgage process. As first time buyers there was a lot we were unfamiliar with and he explained it all, advised and gave guidance while empowering us to make our own c... See more

We were surprised to see 3 Rennison Mews Blaydon pop back up with this estate agent. We'd had a Surveyor and Buildings Engineers report both informing us there's subsidence at this property; when... See more

We bought our house via RMS at Bedlington and we were very impressed. Staff were friendly, professional, and dealt with any of our queries efficiently. Our moving process did drag out due to solicitor... See more

I would like to thank rook Matthews sayers for putting me in touch with Alistair bowman the mortgage advisor he helped me through out the full process, he gave me information from the start and e... See more

Absolutely superb service from Rook Mathews Ryton, Very Professional, one to one service couldn’t thank all at this branch ( RYTON ) enough, from getting people through the door, to assisting with... See more

First time using RMS due to being advised to by a member of my family who use them a lot, particularly Alistair Bowman (Ashington / bedlington branch) and I can only say it was the best decision I mad... See more

I can’t recommend my financial advisor highly enough. After being let down by my first lender, Alistair stepped in and truly pulled out all the stops to get things back on track. His professionalism,... See more

After having an offer accepted we went for a second viewing on the house, unfortunately this turned into an intimidating experience when another viewer turned up at the same time despite assurance... See more

Myself and my husband would like to give a gigantic shout out to Alistair Bowman from Rook Matthews Sayer (Ashington branch). From our first meeting with Alistair to arrange a mortgage in principal, r... See more

Made a stressful time so much less stressful. Everyone in the Whitley Bay branch was fantastic, nothing was ever too much trouble. Special mention for Katie who made the possible last minute hi... See more

I recently moved home using the Ashington branch of RMS. They came highly recommended and they did not disappoint. From the beginning of my journey to the end, I was given the most high standa... See more

After a long and sometimes challenging journey, Alistair was there every step of the way. I’m incredibly grateful for his help and expert advice. He really knows his stuff, goes the extra mile to ge... See more

The communal hallway of the property I live in, is full of damp. I have addressed this with my local council environmental health. The ceiling in the communal hallway has split, the pl... See more

The friendliness of the staff made the over all experience less stressful. All queries were answered in a timely manner and I would not hesitate to recommend this branch (Fenham) to family and frie... See more

Hexham branch of Rook, Matthews Sayer were very good during the recent sale of an apartment. The advice, experience, patience and support from all members of staff was greatly appreciated and we wo... See more

I am extremely happy with the selling of my house with this company. From the initial valuation with Alayna the process was handled in a very professional yet friendly manner. Michelle explained every... See more

All the staff were very helpful and guided me through the process of selling my property in a very professional manner . Not having moved for nearly 40 years this was very important to me. They provi... See more