Roman Blinds Direct Reviews 

3,537
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made with lovely materials and beautiful finishes. Many also highlight the excellent service, finding the ordering process easy and appreciating the communication regarding their order progress. However, some people mentioned issues with delivery, experiencing significant delays or incorrect items being sent. There were also instances where customers felt the product quality was not up to standard, citing poor stitching or flimsy fittings.

What people talk about most

Product

People report positive experiences with the product, praising its lovely fabric, competitive price, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the good quality,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the... See more

Order

Users describe positive interactions with order, with many finding the ordering process straightforward and... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, outstanding, and 5-star.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I initially ordered a set of roman blinds for the living room a few weeks back. They look so great that I bought 2 more for other windows. The service has been outstanding and when I had an issue, Chl... See more

Company replied

Rated 5 out of 5 stars

Great quality great price. Our second Roman blind we’ve ordered and the delivery, quality and service has been spot on. From free samples to ‘keep in touch’ emails to remind you about your order pro... See more

Company replied

Rated 5 out of 5 stars

Lovely blind and lovely fabric at a competitive price. Easy to fit and looks great in our home. It was delivered as scheduled also. Would definitely recommend.

Rated 5 out of 5 stars

I ordered a motorised Roman blind in a gold velvet. Not the easiest of thing to make. But I am delighted with the result. Well made, lovely material and hangs beautifully. We charged up the battery an... See more



Company details

  1. Home & Garden

Information provided by various external sources

Guaranteeing quality and style in abundance, all of our roman blinds are made to measure in Yorkshire to our customers’ exact specifications. Browse through a vast selection of fabrics, which range from bold, flamboyant patters to simple designs in tasteful and understated colours.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(3,537)

71 reviews in the last 12 months

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Rated 3 out of 5 stars

Blind is lovely. - do not pay extra delivery

Blind is lovely.
However they should really make it clearer that paying for next day dispatch, does not mean your delivery will be any quicker. I did not pick up on the difference of next day dispatch vs next day delivery. So wasted £25 to get the to dispatch but not deliver

22 June 2026
Rated 5 out of 5 stars

Straightforward and good quality…

Rarely these days is ordering online without issues. I was so pleasantly surprised with how straightforward the ordering and delivery was. The blind looks great and is exactly as described. The quality is as expected and reflective of the sample sent. Highly recommend for your blinds!

19 June 2026
Rated 3 out of 5 stars

Disappointed that when the lampshade…

Disappointed that when the lampshade arrived it was small than anticipated. They don’t exchange or refund so be warned . It’s a shame that they can’t be viewed in a store or outlet . I requested could I return for a large size and pay the difference.so they don’t take returns so please be caution when buying - they not cheap

6 April 2026
Rated 5 out of 5 stars

I ordered a motorised Roman blind in a…

I ordered a motorised Roman blind in a gold velvet. Not the easiest of thing to make. But I am delighted with the result. Well made, lovely material and hangs beautifully. We charged up the battery and put it up ourselves with the easy to follow instructions online. It looks so good. I would go to this company again to have other blinds made.

17 March 2026
Rated 1 out of 5 stars

Wrong blind, no replacement

Ordered 2 blinds for 2 windows, beginning of February. Took several weeks to arrive, which would have been fine but they sent the wrong blind for one (not no-drill). You then can't get hold of them via phone as they use an AI triage which tells you to email them. I've emailed them several times now. First of all they said they'd send a some sort of adapter to make it the no-drill kind, which I queried. They were planning on sending me the wrong colour chain. I emailed again. This was back in February, it's now the 23rd March, still no replacement blind....

13 February 2026
Unprompted review

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