Rogue Online Reviews 

114
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional packaging, noting that collectibles always arrive in pristine condition, securely padded, and well protected. People also appreciate the fast shipping services and the wide selection of hard-to-find exclusive products available on the platform. Consumer support is regularly described as responsive, highly professional, and genuinely helpful with any inquiries. Though some reviewers were not happy with order updates, mentioning unexpected delivery delays or confusion regarding preorder dates. A few other people also noted that shipments occasionally took a bit longer than expected to finally arrive.

What people talk about most

Product

Consumers find product satisfaction to be high, consistently reporting that items arrive in excellent... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Some consumers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt shipping and exceptional... See more

Quality

People report positive experiences with quality, noting that items consistently arrive in pristine and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rogue Online is my go to shop for pops, i have no problem paying slightly more at times knowing the pop ill receive will be pristine and in a case. Rogue understand the importance of the boxes, unlike... See more

Rated 5 out of 5 stars

Fast delivery offers local pick up and shipping. Very convenient for me as I live 10 minutes away for pick up. Offers payment options such as zip pay, pay pal. Very quick response via ema... See more

Company replied

Rated 5 out of 5 stars

Every single time I have contacted Rogue Collectibles with a query Sia has got back to me within a very short time. My questions have always been answered and any problem I may have had is always solv... See more

Rated 5 out of 5 stars

Ive ordered many times from Rogueonline because the service is just so damn good. Pricing is great and they pack orders better than anyone. The OCD they demonstrate in packing is incredible. I hope... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(114)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company if your looking for Funko Pops or TCG products. Highly recommended.

Have been ordering Funko Pop Vinyls and protectors from this company for a few years now. Easy to deal with. Great communication. Pops always come nicely packed and with Pop Protectors, so they're always mint unless stated otherwise. Good place to find those hard to get Funko pops (grails) that you can only get from overseas or special events. Also started buying collectable cards from them too (One Piece and Yugioh)

25 December 2022
Unprompted review
Rated 5 out of 5 stars

I’ve been buying from rogue online for…

I’ve been buying from rogue online for the past few years now and can’t fault anything. Customer service is one point and packaging is fantastic. Can’t think of anything negative. Will definitely continue to buy from them in the years to come!

25 December 2023
Unprompted review
Rated 1 out of 5 stars

Very shady business

Scam online shop, very shady business, avoid buying from any cost. If you pre-order a product at a low price when it releases and the price increases, they will find a way to not ship it to you. They will say the product has been shipped but provide an incorrect tracking code. When you contact support and say you did not receive your order, they will not support you and quietly cancel your order and refund with low price. They simply keep those products and resell it at a higher price to make a profit. Don't buy or pre-order anything at this website. And their usually flag bad review on thi site, request website hide it to make their shop look legal, check another bad review you will see.

12 December 2023
Unprompted review
Rogue Online logo

Reply from Rogue Online

Fraudulent Order was placed, you falsely reported half the shipment missing which would not be true and yet we refunded you, you placed a second order and claimed that it never arrived, so we refunded you and blocked you from further access, you belong behind bars.

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company! They are super friendly and helpful, and I’m obsessed with their high quality protectors included with 4” pop purchases. Their packaging is always excellent!

10 September 2020
Unprompted review
Show reviews in all languages. (114 reviews)

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