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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting that items arrive in better condition than expected, sometimes even appearing new. Many consumers highlight the competitive pricing and the wide selection available, making it easy to find great deals on name-brand equipment. The delivery service is frequently commended for its speed and efficiency, with many orders arriving sooner than anticipated. However, some customers also noted issues with their orders, such as receiving incomplete shipments or incorrect items. A few people mentioned dissatisfaction with the company's return policy, particularly regarding shipping insurance fees and price adjustments after purchase. There were also occasional complaints about the clarity of product descriptions for used items and the customer service experience when issues arose.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and condition. Many customers are pleased with items... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast and timely... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the great deals and competitive... See more

Quality

Clients share positive opinions on quality, with many praising items arriving in perfect condition, often... See more

Order

Users describe ambiguous interactions with order. Many customers praise the ease of purchase, timely... See more

Based on these reviews

Rated 5 out of 5 stars

After checking out several different companies for this same item, Rock Bottom Golf had the best deal in regards to price , shipping and quality. The golf bag arrived sooner than expected, in perfect... See more

Rated 5 out of 5 stars

I ordered a golf bag and 2 dozen Bridgestone E6 golf balls, by some oversight I received the bag but only 1 dozen balls. After contacting you customer service to notify of the shortage, shortly afterw... See more

Rated 5 out of 5 stars

Rock Bottom has always been my favorite place to shop everything golf. They always have great deals and in today’s market that’s extremely important.

Rated 5 out of 5 stars

First time buying used clubs and couldn’t be happier. The process was smooth, pricing was clear, and the clubs arrived exactly as described: no surprises. Thanks to a Halloween promo, I saved about 30... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

724 reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Overall great experience

Bought a new set of irons, a new putter and a new golf bag and the putter and bag arrived very quickly! The iron set came directly from Mizuno and took longer than expected to arrive and was not correct. Ordered them with custom shafts that were suppose to be longer than stock but were just the stock length. I dont fault Rock Bottom Golf for this since it wasn't them who built them.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

order pair of golf shoes

order pair of golf shoes same size as current pair. when received them they were to small. I know this is partly my fault, and entirely my fault for not reading the return policy, I will be out close to $30 to return a $50 pair of shoes, as someone else said they don't refund tax, site credits and charge shipping both ways, I took the return for granted as no big deal. this will be my last order from them as I can get the same shoe and price on Amazon with free returns.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Refunding purchase very poor customer service

Watch out when ordering from this vender. If you think you may need to return after receiving due to whatever reason they are terrible to give you a full refund . They only give you the base purchase price back. They keep shipping, discounts given, any insurance you paid for etc. you will end up at a loss paying for nothing you will own. Their site also lacks details for used clubs and is very little to make an informed purchase to specifications.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to compare options

It was easy to compare the item I was looking to purchase against other brands and models on your site. Once I decided which one I wanted to purchase, the checkout process was easy and the item arrived in perfect condition on time.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

All fake reviews

This place won't even let you leave a bad review on Google when they screw you over. I never received my order and they said they couldn't give a refund and to take it up with UPS. This is after 10 years of purchasing over 10k worth of good from them. They screwed up them blamed me and sent me multiple degrading and rude emails. Don't waste your time with this horrible company. They will not take accountability for anything and thier products have really went downhill. Either come scratched or dented or some other defect. That is why they can sell them cheaper now

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Rock Bottom rocks

Great prices. Easy ordering. Items shipped quickly. Tour Exotics are the best. Lifetime warranty. They stand behind it. Rock Bottom rocks.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

MISSED CHRISTMAS

when i made this order the website said i would get delivery before christmas . it was shipped in a timely manner . the problem is that you can't put anything to be shipped by the post office and tell your customer that they will recieve it by a certain time .

25 December 2025
Unprompted review

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