Arch RoamRight Reviews 

Megan answered my questions quickly and helped me find an easy solution. A great experience.

Kayla patiently waited on hold while I called my visa company about a glitch with my card. It was very easy to get a hold of customer service when I called.

Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy. Thank you so much for your great work, Megan!

Mr. Cory saved the day. Why I made that statement. He was the third person I spoke with since Oct. 12, 2026.
The second rep I spoke with could not and did not try enough to break down his delivery so to understand clearly enough, my opinion.
However I taught I would give this another try and got a hold of Mr. Cory and it wasn’t long after explaining my situation for him to narrow it down in layman’s terms which I understood clearly, I’m happy to say he did an awesome job and directed me to the correct avenues to hopefully solve my issue. I would like to award Mr. Cory a 5/5. Thanks

Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain a quote. So, easy process and great answers. Thanks.

While I can’t comment on the insurance itself, because it’s still pending, the agent that answered the phone provided the link concerning how to file the claim

My call was answered in a reasonable manner. The associate was respectful and helpful, I regained the confidence that I was on the fence about over the past few years

Listen to my concerns and helped me right away. Was excellent service!

Very thorough, professional, polite service from Cory. He understood immediately what i was looking for, found a well priced package that met my needs, and made sure that my travel planner, Grace, received credit for the referral.

Cory was great! Made my experience smooth and efficient!

Cory was great! He was patient and worked around a small glitch. Wonderful experience!

Very efficient and helpful

Courteous, quick response.

Great customer service. Kayla totally listened to and understood my concerns.

Megan was pleasant and resolved the issue immediately

We purchased this Arch Roam travel insurance by Gate 1

We called Arch Roam and asked about the benefits. They told us hospitalizations and death in the family will be covered.

Before traveling, my dad passed away in the hospital. We had to cancel our trip and we notified Gate1 and Arch Roam . We provided my dad’s death certificate . Arch Roam is NOT providing our claim money. They refused to process our claim.

Before buying this insurance we called and provided all the details and discussed.

This is frustrating, having a death in the family and talking to this company.

Please be careful with this insurance company.
This a scam!!! And fraud company!!!

Before buying this insurance we discussed about the benefits but now they completely denied to the claim.

Quick, simple answer to straightforward question