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Roadway Moving Reviews 

1,133
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,015 reviews, reviewers overwhelmingly had a great experience with this company. Clients regularly describe the moving teams as remarkably professional, friendly, and extremely efficient when handling heavy furniture and delicate items during the process. People appreciate how well the workers manage difficult schedules and complex logistics with genuine care and attention. A few other people also felt that opting for the comprehensive packing and unpacking options was totally worth the investment, making the entire transition seamless. Consumers noted that ongoing communication from the team was consistently clear, prompt, and reassuring right from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that teams are exceptionally... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the entire moving... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless and stress-free moving... See more

Quality

Clients share positive opinions on quality, highlighting meticulous handling of belongings and zero damage.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and safe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roadway was truly incredible. They were so communicative from the very beginning and made my move so much less stressful. They helped me with a lot of move by putting everything into storage and very... See more

Company replied

Rated 5 out of 5 stars

Moving is stressful under the best of circumstances, but moving with a 3-month-old felt especially overwhelming. Thankfully, Roadway made the entire experience incredibly seamless from start to fi... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and communication by the Roadway team! The apartment I was moving out had so many issues and the Roadway team handled everything with ease! Fastest (and best) move of my life.

Company replied

Rated 5 out of 5 stars

From start to finish, the whole experience with Roadway was amazing. Everyone was super friendly and knowledgeable. It was so easy to establish my inventory list and get my quote. My movers were top... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company

About Roadway Moving

Written by the company

Roadway Moving is a full-service moving and storage company specializing in local, long-distance, commercial, international, and white-glove moving services.

Founded in 2008 by Ross Sapir, Roadway Moving has grown from a New York City startup into a nationwide moving and storage company serving residential, commercial, corporate, and international relocation customers. The company is the Official Moving & Storage Partner of the New York Yankees and the Official Moving & Storage Partner of the Chicago Bulls. Learn more about us.

The company completes more than 30,000 moves annually, operates a fleet of more than 300 trucks and tractors following its latest expansion, and employs more than 700 people nationwide. Roadway Moving is fully licensed, bonded, and insured with active federal and state authority for local, interstate, and international relocations.

Roadway Moving Maintains:

  • 99.3% on-time pickup and delivery rate
  • 94.6 Net Promoter Score (NPS)
  • 93 Employee Net Promoter Score (eNPS)
  • 2.5% claims ratio

Headquartered in New York City, Roadway Moving operates company-managed facilities across major U.S. markets including New York City, Los Angeles, the San Francisco Bay Area, Miami, Fort Lauderdale, Chicago, Dallas, Atlanta, Denver, and Seattle.

Roadway Moving provides local moving, long-distance moving, interstate moving, commercial moving, office relocation, international moving, professional packing, custom crating, white-glove moving, climate-controlled storage, and logistics services.

Why people trust Roadway Moving:

  • We have built a culture around genuine care and attention to detail. Love for a job well done shows in every move.
  • We maintain a 99.3% on-time pickup and delivery rate across local and long-distance moves.
  • We provide storage options that are secure, flexible, and climate controlled, with more than 400,000 sq. ft. of safe space and 24 hour monitoring.
  • We offer GPS tracking during your move, full value protection, and a certificate of insurance at a click. Expect transparency and peace of mind.
  • We are proud to be the official moving and storage partner of the New York Yankees and the Chicago Bulls, with nationwide partnership rooted in excellence and trust.

Customer reviews frequently highlight professionalism, communication, careful handling of belongings, and responsive customer service. Roadway Moving emphasizes hiring, training, and quality control to deliver a consistent moving experience.

Roadway Moving maintains an average customer rating of 4.9 out of 5 star average rating across Google, Yelp, and Angi, and holds an A+ rating and is an Accredited Business with the Better Business Bureau.

Contact info

A Higher Standard of Moving

Expert packing, careful assembly, disposal and insurance guaranteed.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,133)

962 reviews in the last 12 months

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Rated 5 out of 5 stars

Huge thank you to Roadway for making my…

Huge thank you to Roadway for making my move so much easier! Everything was handled with care, the crew was amazing, and I couldn’t have asked for a smoother experience. Highly recommend!

1 August 2026
Unprompted review
Roadway Moving logo

Reply from Roadway Moving

Lauren, thank you so much for the wonderful review! We’re thrilled to hear that our crew made your move easier and delivered the smooth experience you deserved. Knowing your belongings were handled with care and that the team left such a great impression means a lot to all of us. Thank you for trusting Roadway Moving and for recommending us!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and a look behind the scenes.

The Roadway Moving Team

Rated 5 out of 5 stars

I had a great experience with Roadway…

I had a great experience with Roadway Moving from start to finish. The team was professional, punctual, and handled everything with care. Moving is usually stressful, but they made the whole process smooth and efficient. Everyone was friendly, communication was excellent, and all of my furniture arrived safely. I’d definitely recommend Roadway to anyone looking for a reliable moving company!

16 July 2026
Unprompted review
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Reply from Roadway Moving

Erica, thank you for such a thoughtful review! We’re so glad our team made your move feel smooth, efficient, and far less stressful from start to finish. Hearing that the crew was punctual, professional, communicative, and careful with your furniture means a lot to us. We’ll be sure to share your kind words with everyone involved. Thank you for trusting Roadway Moving and for recommending our team!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and a look behind the scenes.

The Roadway Moving Team

Rated 5 out of 5 stars

Eddie…

Eddie…. EDDIE

29 July 2026
Roadway Moving logo

Reply from Roadway Moving

Thom, we have a feeling Eddie made quite the impression! We’ll make sure he sees this shoutout. Thank you for choosing Roadway Moving and for giving Eddie the recognition he deserves!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Second Move with Roadway!

I just used Roadway Moving for a second move. The team was SO helpful and assisted in packing up two apartments that we were moving to one new place. They dismounted my TV and wrapped up large mirrors and artwork with care. It was such a smooth moving day!

16 July 2026
Unprompted review
Roadway Moving logo

Reply from Roadway Moving

Kayla, welcoming you back for a second move means so much to us! Coordinating two apartments into one new home is no small task, so we’re thrilled our team made the entire day feel smooth and manageable. From helping with the packing to dismounting your TV and carefully protecting your mirrors and artwork, it sounds like the crew covered every detail. Thank you for trusting Roadway Moving again. We’d be honored to help whenever move number three comes around!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Best moving experience ever!

From start to finish, the whole experience with Roadway was amazing. Everyone was super friendly and knowledgeable. It was so easy to establish my inventory list and get my quote. My movers were top notch - professional, on time and respectful. I have already recommended them to friends and will definitely use them again for my next move!

17 July 2026
Roadway Moving logo

Reply from Roadway Moving

Corri, “best moving experience ever” is the kind of feedback that makes our whole team smile! We’re so glad everything felt easy from the very beginning, from building your inventory and receiving your quote to moving day itself. Hearing that your crew was professional, punctual, respectful, and truly top-notch means so much to us. Thank you for already recommending Roadway Moving to your friends. We’ll be ready whenever it’s time for your next move!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Moving made easy

From start to finish we had an amazing experience with Roadway moving. We highly recommend them for short or long distance.

29 July 2026
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Reply from Roadway Moving

Pamela, thank you for the wonderful review! We’re so happy to hear your experience with Roadway Moving was amazing from start to finish. Whether the move is across town or across the country, our goal is always to make the process feel easy, organized, and well cared for. We truly appreciate your recommendation and your trust in our team!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

From start to finish

From start to finish, the Roadway Moving team was amazing. They were friendly, organized, and handled everything with care, which gave me so much peace of mind during a stressful move. They made what could've been an overwhelming day feel easy. I'm so grateful for their help and would absolutely use them again and recommend them to anyone planning a move!

20 July 2026
Unprompted review
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Reply from Roadway Moving

Luisa, thank you for such a heartfelt review! We’re so glad our team brought a sense of calm to what can be a very stressful day. Hearing that the crew was friendly, organized, and careful with every detail means a lot to us. Making your move feel easy and giving you peace of mind is exactly what we hope to do. We truly appreciate your trust, your recommendation, and the chance to help with your move!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

The best moving experience I’ve ever…

The best moving experience I’ve ever had - cannot recommend enough! The team was so communicative, thorough, and careful.

24 July 2026
Unprompted review
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Reply from Roadway Moving

Winston, “the best moving experience” is a compliment our entire team is proud to receive! We’re so glad the crew kept you informed throughout the process and handled every detail with such care and attention. Thank you for trusting Roadway Moving and for recommending us so highly. We truly appreciate it!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Irvin was nice from the start and had…

Irvin was nice from the start and had everything in place and I had a family set back and not able to move. They were nice and refund my deposit.

28 July 2026
Unprompted review
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Reply from Roadway Moving

Wendy, thank you for sharing your experience. We’re glad Irvin was helpful from the start and had everything prepared for your move. We’re sorry your plans had to change because of a family setback, but we’re happy our team could handle the cancellation and deposit refund with care and understanding. We truly appreciate your kind words and wish you and your family all the best.

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more moving tips, updates, and behind-the-scenes moments.

The Roadway Moving Team

Rated 5 out of 5 stars

I used Roadway to move cross-country…

I used Roadway to move cross-country from LA to New York, and couldn't have asked for a better experience! They efficiently packed up all of my belongings and delivered everything on the earlier end of the move-in date range they provided. Everything came well packaged and safe, and the movers also helped unbox and set up my new TV! Will definitely use again for my next move :)

8 July 2026
Unprompted review
Roadway Moving logo

Reply from Roadway Moving

Courtney, an LA-to-New York move is a big journey, and we’re so happy our team made it such a great experience from beginning to end! It’s wonderful to hear everything was packed efficiently, delivered safely on the earlier side of your arrival window, and handled with care throughout the trip. We also love that the crew helped unbox and set up your new TV so you could settle in more easily. Thank you for trusting Roadway Moving with your cross-country move. We’ll be ready whenever the next one comes around!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Roadway Moving is incredible!

Roadway Moving made my move such an amazing experience! The team was professional, efficient, and handled everything with great care. They made the entire process completely stress-free. I couldn't have asked for a better moving company!

25 July 2026
Unprompted review
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Reply from Roadway Moving

Onye, “incredible” is exactly how we want every move to feel! We’re thrilled that our team made the entire process professional, efficient, and completely stress-free while treating your belongings with the care they deserved. Thank you for trusting Roadway Moving and for sharing such wonderful feedback!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Honestly the best

Honestly the best, most caring team. I’ve never met such a lovely group of guys honestly! I got the packing AND unpacking service and it was absolutely worth it, they spent so much time ensuring everything was unpacked in the correct place. They made moving day so seamless & dare I say enjoyable. Couldn’t recommend more!

20 July 2026
Unprompted review
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Reply from Roadway Moving

Harriet, this is the kind of review that makes our whole team smile! We’re so happy the packing and unpacking service was worth it and that the crew took the time to make sure everything was placed exactly where it belonged. Turning moving day into something seamless and even enjoyable is a huge compliment. Thank you for trusting Roadway Moving and for recommending our team so warmly!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication before, during, and after the move. The three men who moved our furniture were awesome!

15 July 2026
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Reply from Roadway Moving

Shawn, thank you for the great review! Clear communication at every stage of the move is so important, so we’re glad our team kept you informed before, during, and after moving day. We’ll also make sure the three crew members who handled your furniture receive your shoutout. Thank you for choosing Roadway Moving!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Wonderful experience yet again

Wonderful experience yet again. This is my fourth time using Roadway and its been great every single time.

24 July 2026
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Reply from Roadway Moving

Matt, four moves with Roadway Moving is an incredible compliment! We’re so grateful that you continue to trust our team and that every experience has been a great one. Loyal customers like you mean so much to us, and we’ll be ready to make move number five just as smooth whenever the time comes!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

So seamless & easy

My second time using roadway & they do such an amazing job. I’m obsessed with how seamless and easy they make everything and definitely will be using them again!

20 July 2026
Unprompted review
Roadway Moving logo

Reply from Roadway Moving

Preeti, welcoming you back for a second move means so much to us! We love hearing that our team made everything feel seamless and easy once again. Thank you for continuing to trust Roadway Moving and for sharing your enthusiasm. We’ll be ready to make your next move just as amazing!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars
Roadway Moving logo

Reply from Roadway Moving

Thank you so much for the kind words! We’re glad our crew was thoughtful, thorough, and made your move a positive experience. We truly appreciate you choosing Roadway Moving!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

Interstate moving - Seattle to Denver

I just moved from Seattle to Denver, and was so overwhelmed thinking with the move, but Roadway Moving handled everything so professionally, efficiently, and really took care of my belongings like their own. From pickup to drop off, the crew was communicative, careful, friendly, and professional. 100/10 recommend and worth every penny. Thank you Roadway Moving!!!!

25 June 2026
Unprompted review
Roadway Moving logo

Reply from Roadway Moving

Emily, a Seattle-to-Denver move is a major journey, so we’re especially happy our team made it feel manageable from pickup through delivery. Hearing that the crew was communicative, careful, friendly, and treated your belongings like their own means everything to us. “100/10” is the kind of recommendation that makes our whole team proud. Thank you for trusting Roadway Moving with your interstate move!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

The Best Move EVER!

From start to finish, the team was professional, efficient, and so pleasant to work with. I honestly didn't have to lift a finger; they handled everything with so much care and attention to detail.

I have a *lot* of clothing, and they packed everything perfectly in wardrobe boxes, transported it safely, and even placed everything exactly where it belonged in my new home. Every single item arrived in great condition, and it was clear they took pride in their work.

The entire process was seamless, organized, and exceeded my expectations. If you're looking for a moving company that is reliable, careful, and incredibly professional, I can't recommend Roadway Moving enough. Thank you to the whole team for making what could have been a stressful day such an easy and positive experience!

17 July 2026
Unprompted review
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Reply from Roadway Moving

Ali, “the best move ever” is exactly what we love to hear! We’re thrilled our team handled every detail so carefully that you truly didn’t have to lift a finger. Packing your clothing into wardrobe boxes, transporting everything safely, and placing it exactly where it belonged in your new home is the kind of full-service experience we work hard to deliver. Thank you for trusting Roadway Moving and for recognizing the pride our crew takes in their work!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

I had a great experience with Roadway

I had a great experience with Roadway! The team was professional, friendly, and handled everything with care. The move was smooth and efficient, and the communication was reliable every step of the way. They made the entire process feel easy, and I would definitely use them again!

20 July 2026
Unprompted review
Roadway Moving logo

Reply from Roadway Moving

Leah, thank you for the wonderful review! We’re so glad our team made your move feel smooth, efficient, and easy from start to finish. Hearing that the crew was professional, friendly, careful, and reliable throughout the process means a lot to us. Thank you for trusting Roadway Moving. We’d be happy to help again whenever your next move comes around!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

Rated 5 out of 5 stars

I had the best experience with the team…

I had the best experience with the team - they took care of me from start to finish. Would say I could be pretty hands off - even got to leave and grab lunch. Highly recommend!

21 July 2026
Unprompted review
Roadway Moving logo

Reply from Roadway Moving

Sydney, “the best experience” is music to our ears! We’re so glad the team took care of everything from start to finish and made the process easy enough for you to step away and enjoy lunch. That kind of confidence and peace of mind is exactly what we want moving day to feel like. Thank you for trusting Roadway Moving and for recommending us!

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more move-day moments, helpful tips, and behind-the-scenes highlights.

The Roadway Moving Team

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