Riverbanks Wellness Reviews 

27
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's ten years since I first attended Riverbanks Clinic, and over the years I have had a range of treatments from Dr Jain and his team. Some of the results have been truly amazing, but always natural-... See more

Rated 5 out of 5 stars

I have been visiting Dr Jain for many years . He is approachable, professional and discusses your individual wants and needs to guide you towards realistic outcomes. These outcomes are based on your... See more

Rated 5 out of 5 stars

At Riverbanks they listen to what you want to achieve. Dr Ravi Jain is very professional, very experienced, passionate in achieving the best results for his patients and always has time for you. The c... See more

Rated 5 out of 5 stars

Dr Ravi is a very professional and kind person who only gives the best advice for the concerns you might have. He won't give you a false outcome of your treatment so I trust his advice. Also the cli... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Riverbanks offers a wide selection of rejuvenating cosmetic treatments led by internationally renown expert Dr Ravi Jain.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(27)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LG 2026

I have been visiting Dr Jain for many years . He is approachable, professional and discusses your individual wants and needs to guide you towards realistic outcomes. These outcomes are based on your skin health and a natural result . The clinic is in a beautiful setting and the staff welcoming .

17 February 2026
Unprompted review
Rated 5 out of 5 stars

It's ten years since I first attended…

It's ten years since I first attended Riverbanks Clinic, and over the years I have had a range of treatments from Dr Jain and his team. Some of the results have been truly amazing, but always natural-looking: I still look like me, but more polished and refreshed - which has been the intention. Dr Jain is professional, dedicated and inspires confidence. I can trust that he will give me the best advice and I will be well cared for. I can wholeheartedly recommend.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

At Riverbanks they listen to what you…

At Riverbanks they listen to what you want to achieve. Dr Ravi Jain is very professional, very experienced, passionate in achieving the best results for his patients and always has time for you. The clinic prides itself in keeping up-to-date with the latest treatments.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Dr Ravi is a very professional and kind…person

Dr Ravi is a very professional and kind person who only gives the best advice for the concerns you might have.
He won't give you a false outcome of your treatment so I trust his advice.
Also the clinic is very welcoming and the staff helpful and cheerful!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

An always excellent experience

I can’t recommend Dr Ravi Jain and Riverbanks enough. Dr Jain always takes the time to listen and gives expert, sensible advice. The treatments I have had have delivered natural and pleasing results. I have always been seen on time, which I really appreciate. The clinic itself is set in a beautiful, calming location with easy parking - making the whole experience straightforward and relaxing. I always feel safe and well cared for.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional and knowledgeable

I have been visiting Dr Ravi Jain for a few years now for Profhilo and other bits and bobs, trying to look my best for as long as I can! Ravi is utterly professional, knowledgeable, calming (I am a nervous patient sometimes) and tells it like it is. I always feel I’m in safe hands.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

My beautiful skin

OʻI had a great experience at riverbank
Its my second time to have been there
I have travelled all the way from west of Ireland to riverbank because i trust them to look after me , they never let me down
I can recommend riverbank to everyone thats wants to look their best

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Riverbanks Wellness Clinic is the best…

Riverbanks Wellness Clinic is the best around. It is well-appointed, there is plenty of parking and the reception room is roomy and pleasant. The reception staff is always friendly and quick to sort appointments, cancellations and rebooks. Dr Jain is an exceptional clinician. Not only is he knowledgeable about a wide range of treatments and often teaches them to other clinicians, he is also honest and upfront about what a client should and shouldn't do. When I have asked him about several ongoing issues, he has honestly evaluated my concerns and recommends a course of treatments. However, he will not recommend something I do not need nor will not achieve the look I want. He aims to achieve a youthful and natural, but not frozen look with the botox I have and has helped my migraines and teeth grinding with the use of botox. I will not go anywhere else for treatment.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Truly the best!

As always, I had an exceptional experience at Riverbanks Clinic in Harpenden. From the moment I walk in, the team makes me feel completely at ease.

A special thank you to Dr. Ravi Jain, who is not only highly skilled but also incredibly reassuring and thorough. He takes the time to explain every step, answers all my questions with patience, and makes sure I feel comfortable throughout the process. His expertise and calm, professional manner are truly unmatched.
I also want to mention Sonal, who is absolutely wonderful. She is warm, attentive, and genuinely caring from start to finish. Her support and kindness makes the whole experience smooth and enjoyable.

Riverbanks Clinic consistently delivers excellence, and my most recent visit was no exception. I wouldn’t hesitate to recommend them to anyone considering treatment—you're in the very best hands.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been going to Riverbanks for over 12 years

I’ve been going to Riverbanks for over 12 years and trust the team there implicitly. What I value most is Dr Ravi Jain’s thoughtful approach, he focuses first on building genuinely healthy skin, and then tailors a plan around that. He always explains each treatment clearly and never feels pushy, which makes it easy to make informed decisions.

He works with a very light touch, so I’ve never felt I’ve overdone anything. My skin is genuinely in better condition than it was 12 years ago (my favourites being Sculptra and Secret RF), and I’m often told I look younger than I am, which is obviously a lovely bonus.

The whole team are warm and professional, and the clinic itself is calm and beautifully run, I always feel comfortable, well looked after, and completely safe there. I wouldn’t hesitate to recommend Riverbanks to anyone who wants thoughtful, well-judged advice around skin and anti-ageing treatments.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, very caring, knowledgeable and experienced team of professionals in the clinic who are always keen to hear your wishes and outcomes for any treatment. Dr Jain is very experienced and attentive in his approach, and explains everything so well, so you have confidence and assurance of the outcomes. I have used this clinic for over 10 years and couldn't recommend them more highly, nor would I consider using another. Thank you for all of your care and attention over these years!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Riverbanks

I would highly recommend Riverbanks to anyone who is looking for a skin/aesthetic clinic. All the staff are very professional and friendly. Dr Jain is very knowledgeable and patient and takes the time to explain everything and address any concerns or questions. The clinic is lovely and the treatment rooms are very relaxing. I find booking treatments really easy in the app and I’ve always been happy with all of the treatments I have tried. Very lucky to have such a great clinic nearby.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Riverbanks Wellness is a lovely clinic…

Riverbanks Wellness is a lovely clinic with professional staff and excellent medical grade care and outcomes. It is always a pleasure to see Dr Jain and Sonal. I can't recommend highly enough. No matter where I have moved to over the years i still travel to have my various treatments here.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience at…

I’ve had a fantastic experience at Riverbanks Aesthetic Clinic. Dr Ravi is very kind and professional, and I felt completely listened to throughout my appointment. He explains clearly, which really helps me feel confident and relaxed. The results look natural and I’m absolutely thrilled. Thank you for always a lovely experience — I wouldn’t go anywhere else. Thats why i am a loyal patient there for nearly 7 yrs now 😊

20 January 2026
Unprompted review
Rated 1 out of 5 stars

I’m not usually one to post a negative…

I’m not usually one to post a negative review but I would hate for the same thing to happen to somebody else as I am unfortunately permanently scarred after visiting Riverbanks Clinic. I was booked in for Botox five weeks ago, I had my appointment and the doctor offered to use the V beam laser to remove bruises. He did not do a patch test, have me sign any type of consent form or even warn me of risks, he simply said he could have the bruises completely gone in a couple of days. Long story short, the laser burnt a big hole in my face right under my eye, for the past few weeks I was unsure if the skin would even grow back. Thankfully it has now almost fully levelled out, this took four weeks. I am however left with a raised shiny scar and the surrounding area is very dark and pigmented. I contacted the clinic about this, they responded just to say we will have to wait and see if it heals. They did send out a scar cream for me to use - which has not helped. Other than that they sounded disinterested and not really bothered about what had happened. I had no explanation as to why this could have happened. Some of my messages were completely ignored. I am currently seeking legal advice and plan on pursuing this further, but in the mean time I am writing this review hoping it could help prevent the same thing from happening to somebody else.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Cool sculpting on arms

I had cool sculpting on my arms three months ago with Paige at the clinic. The staff are professional, knowledgable and made me feel very comfortable. Explained the treatment, potential risks and benefits. Talked me through the treatment and explained step by step what was happening during the treatment. I had some bruising and numbness as was expected but this all resolved in a few weeks. I received a follow up call the next day to make sure I was ok and also regular follow up in clinic. Very impressed with the clinic and the results achieved and would highly recommend to anyone thinking of this treatment.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Cool sculpting results (amazing)

I underwent cool sculpting on my flanks and abdomen. From start to finish i was in such good hands with Paige. Her knowledge and expertise made me feel safe and secure throughout the procedure. She was realistic and made me fully aware of what i could achieve. In fact my results were even better than i could have hoped for. Do not waste your time and money going anywhere else.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Secret RF - brilliant

I am almost at my final session of Secret RF (3 of 4). I can honestly say that Sonal has been brilliant. My acne scars have improved enormously. There is a difference on my face, neck and decolatage generally and peoole have noticed that I am looking different but no one can figure out why.

26 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look