Rider Taxis Reviews 18

TrustScore 3.5 out of 5

3.7

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Company details

  1. Taxi Service

Information provided by various external sources

We provide instant quotations: Simply go online or download our app on your IPhone or Android device and enter your pick-up and drop-off location, then select your vehicle and payment method and it’s done! Leave the rest to us. We will send you an email and text confirmation from which you can track your drivers. So book with us now for an easy and simple journey.We guarantee to beat any written quotation to and from Heathrow, Gatwick, Luton, Stansted and London City Airport as well as; national and international.


Contact info

3.7

Average

TrustScore 3.5 out of 5

18 reviews

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Rated 1 out of 5 stars

Absolutely awful

Absolutely awful ! I am a carer. I collect my client from the station every night. She is disabled so struggles to walk. He constantly beeps the horn. Hasn't got the cursity to come and talk to me. Just shouts move. He does it to every one ! Thos is Tamworth station. White big taxi. Don't use him !!

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Booked an airport transfer days in advance and the taxi never arrived. Mind you, this was a 4:45 am pick-up for 2 adults and 1 toddler! Of course no answer when I tried to call. I tried elsewhere but nothing available last min. So, I was left with the option to lose my flight or take my car to the airport (still with a risk of running late). With my car barely big enough for us, we managed to get just on time but only by parking to the mid-term car park at a cost of £32.00 a day for a 31 days travel. Anyone can do the maths, right? I then tried to call the next day to understand what happened, before leaving a review, I was promised a manager will call me. 2 more days now gone and no interest of course. Avoid at ALL costs.

16 December 2021
Unprompted review
Rated 1 out of 5 stars

Didn’t show up!

I prebooked a taxi about 4 days in advance for a late night pick up in London and received a confirmation email. On the evening I called at the set time to see where they were and was told they weren’t coming and someone should have emailed me - they then proceeded to just hang up.

27 November 2021
Unprompted review
Rated 5 out of 5 stars

Rider Taxis website is very easy to…

Rider Taxis website is very easy to use. I booked a car while standing on road without any trouble. The driver arrived on time too Earlier then excepted.

18 March 2019
Unprompted review
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Reply from Rider Taxis

Thank you very much for using rider taxis

Rated 5 out of 5 stars

I left my wallet in a taxi,

I left my wallet in a taxi,I called taxi office and they quickly dropped it off at my house, very good service, definitely use them again.

8 January 2019
Unprompted review
Rider Taxis logo

Reply from Rider Taxis

Thanks for using rider taxis st albans

Rated 5 out of 5 stars

Amazing service

Amazing service. I used rider taxis New Year’s Eve and had multiple taxi journeys,the driver was very professional.thanks to driver 48!

8 January 2019
Unprompted review
Rider Taxis logo

Reply from Rider Taxis

Thanks for using rider taxis st albans

Rated 5 out of 5 stars

Reliable taxi

Reliable taxi. Clean cars, nice driver and on time. Highly recommended.

6 September 2018
Unprompted review
Rider Taxis logo

Reply from Rider Taxis

Thank you very much for using Rider Taxis St Albans

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