Richer Sounds - Nottingham Reviews 

Alex &staff were very helpful,great customer service

Amazing customer focused business. Please clone your secrets and give to all those massive companies that drive customers mad. I won't list the names...

Ben was very helpful with setting up the speakers for me to test 3 different brands. He did not influence my choice but he did provide options that allowed me to make, for me, the best choice of speaker. The speakers arrived at my home the next day and I really enjoy the improvement to my hifi system. I’ll be back.

Staff knew exactly what I wanted and sorted it out with alacrity.

Next day delivery. I was told how to connect it to my amp and what cable I would need and how to do it. The salesman was obviously very knowledgeable and the overall service as usual was great. If I'm purchasing any hi-fi equipment, I wouldn't go anywhere else

What an excellent company. Their price was really good and much better than other local stores. Free parking. Free delivery and 6 year warranty.
The TV we ordered was delivered the following Monday and the men came when they said they would.
We bought a Samsung 65" S60F and are completely happy with it, but Richer Sounds say if you have any questions setting it up, or whatever, just pop in, or ring them and they will help.

The staff Ben, was great shown us various sets which were in our price range. Also set up a system in the demo room which helped we our decision.

Knowledgeable guy in shop sold me my ideal tv. Delivered on the day i wished.
Competitive price, what can be better?

Unbeatable service

Received a text to say when the collect from store parcel would be delivered. Received a phone call once it was in store.
Collection was polite, prompt and efficient -less than 2 minutes to walk in, show ID and collect the parcel. Great product at a great price.

Excellent customer service from ben at the Nottingham store for my audiolab 9000cdt i will be definitely using richersounds in the future

I had a pre arranged visit to consider 2 products. All my points of clarification were covered well and options proffered with clear explanation.
I purchased 1 of the items I had selected prior to the visit, and chose an upgraded product for the other based on advice.
At all times I truly felt like a valued customer, and never under any pressure or obligation.
Well done to Alex, who dealt with me on the day, and also to his team, who managed the collection in his absence.

You can tell this business is privately owned. Everyone goes the extra distance for the customer. I was getting personal email responses hours after the store closed.

A great place to shop for your audio/video needs easy to order online staff also friendly and helpful I don’t need to go anywhere else.

I purchased my new tv with ease the staff were helpful and they guided me to the correct TV for me , I purchased it from the web site so easily done, the delivery was super cool and kept me informed all the way and again the delivery man was so helpful . I had to call them for help when I set the tv up again first class help was there to help me Thank you very much for all your help fantastic team.
I forgot they said if I didn’t like the tv for any reason within 30 days I can have a total refund but it is not going back

Excellent customer service.
Very knowledgeable and pleasant staff who are willing to offer sound advice.

Fantastic service no hard sell & very knowledgeable nothing was to much trouble very satisfied customer

Customer service.

The staff were very friendly, listened to what we had to say and provided us with receipts and information