Always 5 star service from Rob @ the Nottingham store. Rob always goes above and beyond with helping me choose a new TV with the best price the after sales is really good any issues are sorted straigh... See more
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Always 5 star service from Rob @ the Nottingham store. Rob always goes above and beyond with helping me choose a new TV with the best price the after sales is really good any issues are sorted straigh... See more
Company replied
Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... See more
Company replied
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... See more
Company replied
On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
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I had a lovely demo with Dave.
Bought a system, which is being delivered.
I have great peace of mind, that if I need to ask any questions, I am able to ring the shop.
Looking forward to receiving the system and enjoying the experience.

Reply from Richer Sounds - Nottingham
All the staff who i spoke to were very helpful and friendly. No pushy sales talk or up-selling which is always a plus. Listening room was excellent and ended up with a very nice set of HD 600's. Very happy with them and I will be back as i am wanting to upgrade my front speakers on my main system.

Reply from Richer Sounds - Nottingham
Great experience for my elderly relative, thank you. TV was delivered promptly after I received good guidance from the team as to which model would be most suitable. Very helpful and would recommend to anyone. David

Reply from Richer Sounds - Nottingham
Great Service, Friendly, Helpful, Knowledgeable Staff,. Give Useful Advice, l Would Highly Recommend

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Really great service from Ben at the Nottingham branch after I changed my mind multiple times. 100% will be using Richer Sounds for any purchase in the future. Amazing service, and by far the best price I've seen for TV's.
Thanks Simon T

Reply from Richer Sounds - Nottingham
Received a quick response to email for a price beat quote. Staff helpful during follow-up calls, and order placement. Quick and efficient delivery.
Very pleased with new TV for excellent price.

Reply from Richer Sounds - Nottingham
I went with two of my older children to buy their first turntable. We had a friendly welcome & good advice. We had a quote & we went away & chewed it over. After a drink at a cafe we went back & bought our preferred turntable & speakers with a built in amp. A very good experience. Thankyou.

Reply from Richer Sounds - Nottingham
Fantastic customer service. Very knowledgeable staff and happy to help.
Speedy delivery and excellent communication

Reply from Richer Sounds - Nottingham
I loved the personal service. Dave was excellent. The headphones I wanted to try out were looked out and ready. I had the use of a private cinema room and Dave talked me through the 2 products I was interested in.
I was really impressed by Dave’s knowledge about the headphones and if I was unable to set them up, I could have returned to the shop for further assistance. I also know I paid a very competitive price as I had done a bit of preparatory research.
Thank you and well done.

Reply from Richer Sounds - Nottingham
Very happy with my purchase.
The item I wanted was not in stock but Dave ordered it for me and messaged me the next day to collect.

Reply from Richer Sounds - Nottingham
Brian was very helpful with our TV purchase, and while we were able to take the TV on the day, the free soundbar was out of stock so he arranged for free delivery a week later

Reply from Richer Sounds - Nottingham
Very helpful staff and product arrived exactly when it was supposed to

Reply from Richer Sounds - Nottingham
Very quick delivery, good guarantee terms and the pleasure of dealing with an ethically run business.

Reply from Richer Sounds - Nottingham
Prompt receipt, excellent goods & great price! Thanks. Highly recommended!!

Reply from Richer Sounds - Nottingham
Always first class in customer service and knowledge to the best can.

Reply from Richer Sounds - Nottingham
Extremely helpful and very professional as always.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Bought a new oled, no issues. Staff always helpful, received the TV next day. The TV works great. Big improvement/upgrade over my 5 Yr old oled. Very happy.

Reply from Richer Sounds - Nottingham
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