Great tv purchased , very happy with product and price. Very friendly and supportive staff who helped me transport to car. Great overall experience. Also feel secure that if future problem occur with... See more
Company replied
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Team are All very helpful. Even though I went in a couple of months earlier to ask questions before I made up my mind. They knew I wasn't buying there and then, but didn't dismiss me like rival retail... See more
Company replied
Great service & value for Money - Luca was patient and thorough guiding me through all the various options and the best TV for the rooms. All installed and working fantastically well.
Company replied
Tom listened carefully to my requirements, told me my options, then suggested what he thought was the best one - and it turned out to be the least expensive. My Marantz was delivered the following day... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
46 Birmingham Road, WS13 6GF, Lichfield, United Kingdom
- 0333 900 0089
4.9
Excellent
2K reviews
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Very good sound through music…
Very good sound through music connecting to tv was difficult as i have know optical on my tv so bought the Sonos optical adapter only to be told by amazon guy it won’t work on my tv as its meant for the Sonos beam and arc soundbars so I ended up having a conversation with Alex on the phone he recommended I get a audio hdr extractor so I bought one online from Amazon and it works really well with my soundbar I have it in 2 channel stereo it sounds very good and I am really happy with the quality also I have a small living area and it can easily fill the room
7 June 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Second to none
The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice and constructive suggestions. AND no pressure to close a sale. Order placed a few weeks later.
Listening to those around us that seems to be the ethos at Richer's. Highly recommended.
3 June 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review!
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from friendly staff…
Excellent service from friendly staff and a great price for my new TV
6 June 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
As always excellent service
As always excellent service - very prompt, knew their stuff, delivered quickly
5 June 2026
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Ordered a Roberts istream 3
Ordered a Roberts istream 3, picked up following day at Lichfield store. Great radio really pleased with quality and sound, from radio and Spotify. Managed to set up ok ( with help of YouTube) not bad for pensioner. Excellent service from Lichfield store, many thanks.
4 June 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Great service at Lichfield Richer…
Great service at Lichfield Richer Sounds … big shout out to Luca he was a huge help
Stored tv for us and delivered
1 June 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I received excellent service when I…
I received excellent service when I upgraded my turntable with the Lichfield branch even though I live in the South West and will continue to use them as I have in the past.
3 June 2026
Reply from Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff and service excellent.
2 June 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Professional
Professional, helpful and knowledgeable followed by a 6 year guarantee upon my purchase. You will be my first call on future purchases, thank you.
2 June 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Bernie guided us through the options…
Bernie guided us through the options available and enabled us to make a choice that works for us.
31 May 2026
Reply from Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
We I’m looking for audio or quality tv…
We I’m looking for audio or quality tv my first port of call is Richer Sounds.
Tim at the Lichfield branch gave first class service and advice.
29 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Staff were very helpful and knew what…
Staff were very helpful and knew what they were talking about.
Very informative regards offers and best tv for me,
I was made to feel very welcome and pleased to be a Richer Sounds customer.
27 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Really good communication product…
Really good communication product arrived swiftly and store contacted me to say it was ready for collection
27 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great items
Great items, service, knowledge and best of all the 6 year warranty, very few places offer this as standard
26 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
Sonos Sound Bar
looking for a new soundbar and although I had a good ides what I wanted, it was good to run my thoughts pas your knowledgeable assistant who convinced me my decision was right.
22 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The staff member at Richer sounds was…
The staff member at Richer sounds was really helpful and full of information that made me pick the right items... I would really recommend Richer sounds at Lichfield...
25 May 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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