Great tv purchased , very happy with product and price. Very friendly and supportive staff who helped me transport to car. Great overall experience. Also feel secure that if future problem occur with... See more
Company replied
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See what reviewers are saying
Placed my order over the phone for a new pair of Kef speakers with Dawn. The speakers arrived when they were supposed to. Have purchase from this store several times and will purchase again. Friendly... See more
Company replied
Team are All very helpful. Even though I went in a couple of months earlier to ask questions before I made up my mind. They knew I wasn't buying there and then, but didn't dismiss me like rival retail... See more
Company replied
Great service & value for Money - Luca was patient and thorough guiding me through all the various options and the best TV for the rooms. All installed and working fantastically well.
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
46 Birmingham Road, WS13 6GF, Lichfield, United Kingdom
- 0333 900 0089
4.9
Excellent
2K reviews
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Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Great
Staff are welcoming and very knowledgeable. Prices are reasonable and they do a price match guarantee. Nice to get that personal touch.
27 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
good prices for great equipment
24 April 2026
Reply from Richer Sounds - Lichfield
Thanks for taking the time to leave us a four star review, and glad to read you were happy with the price and the new system of course. We look forward to seeing you again next time.
The Richer Sounds team.
Really helpful staff
Really helpful staff - Tom was spot on and even carried the speakers on on the car for my wife. Will be spending even more there - great experience at Lichfield
23 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Excellent service all round
Excellent service all round. Luca is great at explaining every details. great end user experience. highly recommend.
23 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Total professional service from the…
Total professional service from the moment you enter the store, great selection of TV’s with top advice and guidance given by sales staff. Very happy with purchase, delivery and installation.
19 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Bought the Argon TT MK2 semi auto turn…
Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.
20 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful
Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .
18 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
All the staff was very helpful 👍 ,I…
All the staff was very helpful 👍 ,I recommend this place for sound lovers and I will buy more products.
Thank you.
11 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
walk straight in to pick up my gaming…
walk straight in to pick up my gaming monitor, a sale assistant meet me checked my order that is in the back sir and carried it out and straight to my car what great service
11 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Demo for CD player was great
Demo for Marantz CD player was arranged. Item in stock and great price with 6 year warranty. Thanks to Luca in the store.
11 April 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review!
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Very well informed service at the shop
Very well informed service at the shop. They listen to needs and give very sound advice. They help with carrying purchases into customers' cars. Thank you
21 December 2025
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Reply from Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
Excellent service at the Lichfield…
Excellent service at the Lichfield branch. Really quick delivery.
3 April 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Very helpful and efficient
Very helpful and efficient. Reinforced why I keep returning to richer sounds. Have been a customer since the 90s.
Can't fault them
2 April 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review!
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