Hi I have dealt with Richer Sounds several times now and they are one of the best to deal with, most helpful and informative and nothing seems to be too much trouble. John (store manager) especia... See more
Company replied
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Hi I have dealt with Richer Sounds several times now and they are one of the best to deal with, most helpful and informative and nothing seems to be too much trouble. John (store manager) especia... See more
Company replied
We had previously been into another store and while the guy was very knowledgeable we felt he was pushing certain brands of equipment over everything else. I had already done some homework about what... See more
Company replied
We visited the edinburgh chambers st branch on 2 occasions with lots of questions about audio systems/ speakers/ streamers,turntables. We were helped by Jack who was honestly the most helpful , war... See more
Company replied
Excellent choice of products, and was given a speaker demo without a booking, and had the chance to listen for about an hour. I was contacted a couple of days later by the store, asking if I needed mo... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1B Chambers Street, EH1 1HR, Edinburgh, United Kingdom
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First class service from Richersounds Edinburgh, speedy delivery to store for my instore pickup, this year I have bought a pair of AMAZING Fyne Audio Speakers that make my livingroom sound like a concert room, plus I bought a dedicated SONOS ARC ULTRA soundbar and SONOS ACE HEADPHONES, just for my surroundsound movie experience.

Reply from Richer Sounds - Edinburgh
Very pleased with my purchase of an evo 150. Would like to say a big thank you to Bowie. Very nice man and very helpful.👍

Reply from Richer Sounds - Edinburgh
Excellent service at Edinburgh store, very knowledgeable and great prices. Thanks Tom and team

Reply from Richer Sounds - Edinburgh
I have been buying ALL my Hi-fi stuff from Richer Edinburgh since 1990. Built to last, so not much repeat business.
I needed new quality speaker cables & £50 later I got them. New member of staff (no badge yet) but very helpful.
Excellent knowledge & service.

Reply from Richer Sounds - Edinburgh

Reply from Richer Sounds - Edinburgh
Quick and easy process from start to finish, with good knowledge and advice from the store manager in Edinburgh, delivery service also in just a few days with good communication and pleasant and professional drivers

Reply from Richer Sounds - Edinburgh
Byron in the Chamber Street shop helped me pick out a new turntable and speakers for my first property.
They arrived in good time and his help ensured that my new house feels like home. Spinning records has been the great joy of my first week. Thanks Byron, his help was fantastic to ensure I got the right set up and I couldn't be happier.

Reply from Richer Sounds - Edinburgh

Reply from Richer Sounds - Edinburgh
Staff easy to deal with, very helpful with a later issue, ordering simple, delivery excellent, ordered on Tuesday delivered early Thursday, definitely would use again

Reply from Richer Sounds - Edinburgh
I found them helpful courteous and very knowledgeable. I unfortunately had to return my purchase and that was delt with empathy and understanding.
I would definitely shop there again and have no hesitation in recommending.
Thank you Craig for your help and understanding.

Reply from Richer Sounds - Edinburgh
Very professional approach, the member of staff that assisted us (Mr Bowie) was very knowledgeable and guided us to a new TV which we are extremely happy with.

Reply from Richer Sounds - Edinburgh
Sales staff very helpful and knowledgeable
First on phone then in shop.
Great value for money
Excellent communications

Reply from Richer Sounds - Edinburgh
Making an expensive purchase you want to know you are getting the right items for your needs. I can’t fault what they suggested and more than happy with my set up.

Reply from Richer Sounds - Edinburgh

Reply from Richer Sounds - Edinburgh
Deliver date could have been sooner.
Delivery happened as it should have, delivered when they said it would and in good time
I had a couple of issues with delivery and damage after delivery eventually happened. Now this was Nothing to do with Richer Sounds but they couldn’t do enough at the Edinburgh branch to quickly sort out and remedy the situation. Can’t thank and recommend them enough.

Reply from Richer Sounds - Edinburgh
Great service. Contacted the store to enquire about a Price Beat against a Pro-Ject Debut Carbon EVO and Bowie beat the best online price by £10 and sorted out delivery dates and payment. Many thanks.

Reply from Richer Sounds - Edinburgh
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