Richer Sounds - Croydon Reviews 

Continuation of an excellent relationship with “Richer Sounds” that began with a purchase from their original shop on London Bridge. Always recommend them to family and friends and a special shout-out to Richard, at Croydon Branch, for his assistance and understanding; along with everyone I dealt with on their helpline. Their six-year guarantee is a big bonu …

Good products at reasonable prices.....there was quite a delay on the delivery, but not the fault of Richer Sounds....purely a manufacturer supply issue.
I was in no hurry, so it didn't affect me.
Always find the staff if I call the shop or go in (Croydon mostly) to be helpful and pleasant.

Excellent service great staff highly reccrecc

We visited the Croydon branch to listen to some speakers that Paul had kindly brought in for us to hear. Not only were we given time to play different tracks which Paul streamed for us but we could also discuss our impressions without pressure or sales-talk. We commend the branch and their staff for their personalized service.

Efficient service via email. Knowledgeable and gave me the best options for my specifications

Genuinely nothing negative to say. 10/10 customer service as always.

Only one note, I spoke to someone on the phone before the shop opened and asked if they had a pair of headphones I was after in stock anywhere. They said they had a display model on the shop floor at the Croydon store. They didn’t have the pair I was after in (I should have phoned ahead to double check). Ended up leaving with a different set which I love and use constantly, so I’m actually very happy I didn’t phone ahead or I probably wouldn’t have come in. Not complaining at all, but maybe double check the stock you’ve got listed on your internal system because I’m sure there are some Karen’s out there who would have kicked off!

As always Richer Sounds continue to impress me with their knowledge, friendly staff and quality products. Big up!

Paul was so helpful and helped us understand what was the best product for our requirements. Paul was very knowledgeable and not pushy like other salesman we have experienced, this is why we always go back to Richer Sounds.

I had an excellent experience with Richer Sounds Croydon. The sales team was extremely responsive, answering all of my queries immediately and providing clear guidance throughout. The transaction was processed quickly and smoothly, making the whole experience effortless. I would highly recommend Richer Sounds Croydon to anyone looking for great service and professionalism.

Good price and delivery. Always a decent experience with this company.

Fantastic staff . Friendly and efficient service and as always knowledgeable .. Add that to great prices and a great range of stock and you are always going to be onto a good thing

Have always been happy with Richer products / service. The speakers sound great !
Was slightly disappointed I had to pay for delivery, as website says orders over £50 are delivered free.

Excellent sales service from Croydon store and subsequent enquiry when trying to set up tv was dealt with immediately and an online explanatory video confirmed Paul’s telephone advice.

Good advice, chap was happy to answer my many questions over half an hour or so. I've ended up with a decent product at a great price.

Very helpful salesman and arranged excellent delivery to Poole from Croydon order. Very pleased with sound.

I have been a customer of Richer Sounds for many years now. The customer service is SO good that I exclusively buy my TVs and surround systems from them. Having had my previous TV for 10 years, it was time for a change/upgrade. After phoning them up, as I had a few questions, I was able to buy a TV and a new surround system at a great price. Went to the store and picked it up just in time for Christmas viewing. Excellent all-round customer service.

Great helpful staff good prices, no need to go anywhere else

Very helpful new exactly what I needed

My family has bought tvs from Richer Sounds for many years and I wouldn't go anywhere else. This is the gold standard of service in every way and their prices are competitive. I was easily able to choose what I wanted from the website and the tv arrived very promptly.

The service was first class as always and managed to get my order to me quickly and helped me choose the right stands for my speakers