First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... See more
Company replied
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First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... See more
Company replied
Ordered a super cool cassette player for my son whose experiencing the joy of vinyl & tape. Really great service from the guys in the store at Bromley. Thank you.
Company replied
The customer service support I received from Matt and the team at Bromley was really great. I had ordered the wrong product online, and they advised and helped me get a replacement with the minimum fu... See more
Company replied
Great and polite service from the 2 workers. The manager, Matthew served me. He was very knowledgeable about the products and was very helpful in helping me make my purchase.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, United Kingdom
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Fair price , not hurried , no upsell , free delivery and guy ( dep manager ) who served us

Reply from Richer Sounds - Bromley
From the start of my request for a return and a refund I was treated with great professionalism
I had constant contact from Customer Service and my return was made easy.

Reply from Richer Sounds - Bromley
Ordering was easy, receiver arrived the next day. Was easy to set up and sounds good.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Assistant was not "pushy", listened to what I had to say and explained things in full.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Excellent service. The staff were helpful and polite plus they knew their onions!!

Reply from Richer Sounds - Bromley
Friendly staff who new what they were talking about.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Good advice and guidance given throughout. Excellent products.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Matt and team provided a great service in purchase, including all vouchers/discounts abailable, and set-up. Brilliant. Thank you.

Reply from Richer Sounds - Bromley
I was looking to upgrade my projector but noticed the ones I was looking at there were only a few available, and in stores and no where near me. Assumed I was out of luck, but thought I would call the sales team and ask. Glad I did as they had one in the warehouse that was open box and they did me a great deal on it. So if in doubt, pick the phone up.

Reply from Richer Sounds - Bromley
Matt was very helpful , as was Jerome . I was given different options on what to buy . Also Matt arranged a demo of the hi fi . I must add , I was outside before opening hours , but Matt let me in and arranged the demo . So very helpful and excellent customer service. I had a problem with connection . Again Matt helped me and fixed the problem . I can highly recommend Matt and his customer service . Five star review . Thanks again Matt.

Reply from Richer Sounds - Bromley
Tommy helped me out big time. Great service and personable. Would recomend.

Reply from Richer Sounds - Bromley
The Bromley Richer Sounds team are so helpful, knowledgable and are the best kind of sales people. No pushing, no pressure, just give you all the relevant information you need to make your own decision and try to find the best solution for your needs. It’s the best shopping experience you will have. Thanks again.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Great service and team work. Was able to answer all our queries promptly and TV delivered and set up swiftly. Would highly recommend using Richer Sounds, Bromley.

Reply from Richer Sounds - Bromley
Have ordered from Richer Sounds for the past four years and have found them excellent. The website is clean and easy to navigate and find what you need. Prices are low and competitive. Almost always deals with money off coupon and bundles. Products are despatched quickly and available to collect at my local branch in Bromley.
Staff at Bromley are professional and courteous. Very helpful. Will continue to order and buy from RicherSounds for my future AV needs.

Reply from Richer Sounds - Bromley
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