Richer Sounds - Brighton Reviews 

2,581
•
TrustScore 5 out of 5

4.9

54 London Road, BN1 4JE Bridhton, GB

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Rated 5 out of 5 stars

I have bought many TVs from you and wouldnt go anywhere else. People I speak to are always very knowledgeable of the product which very often has a six year extended guarantee for added piece of mind.... See more

Company replied

Rated 5 out of 5 stars

From first contact with Jay at Brighton Shop Richer Sounds did what I had hoped for. His advice on the choice of TV was detailed and accurate for I checked it with Which Magazine for accuracy! At eac... See more

Company replied

Rated 5 out of 5 stars

I purchase all of our music tech at Richer Sounds who never cease to offer great advice. They are always honest and help to steer me in the right direction to get the best option for the best price. T... See more

Company replied

Rated 5 out of 5 stars

If I want to buy a TV or anything hi fi I will always come to Richer Sounds. On this occasion I was buying a Ruark radio. Always a friendly visit, item not in the shop but ordered from stock and arriv... See more

Company replied


Company details

  1. Hi-fi shop
  2. also in
  3. Electronics Store
  4. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,581)

24,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleasant experience ☺️

Very helpful polite and knowledgeable staff especially Toby and Rosie at the Brighton store.
Great price's and huge range and delivery was very fast and a good price what more could you ask for.

9 October 2026
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Reply from Richer Sounds - Brighton

Thank you for your 5 star review!

Rated 5 out of 5 stars

Should always be your first call

If I want to buy a TV or anything hi fi I will always come to Richer Sounds. On this occasion I was buying a Ruark radio. Always a friendly visit, item not in the shop but ordered from stock and arrived for collection next day. Also got good advice about some Sonos speakers I was interested in. Thanks

7 October 2026
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Reply from Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Always Check Richer Sounds!

As always, Richer Sounds had a great price for the DAB radio I wanted. It was just a simple click and collect this time but still nice to be greeted by such friendly staff, though.

5 October 2026
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Reply from Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

I have bought many TVs from you and…

I have bought many TVs from you and wouldnt go anywhere else. People I speak to are always very knowledgeable of the product which very often has a six year extended guarantee for added piece of mind. A great product range for choice, delivery on time and back up support from a real person. Thanks Richer Sounds look forward to using you again soon for a hifi upgrade.

5 October 2026
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Reply from Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Reliable, responsive and good choice

Jay explained my options for a replacement hi-Fi system and arranged a demo so I could listen before I bought. The equipment is good quality, brands I know and it was delivered the next day.

5 October 2026
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Reply from Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

I’ve been a long time supporter of…

I’ve been a long time supporter of Richer, having purchased my original HiFi separates from them 30+ years ago. Going back to the Brighton store was still a fantastic experience.

3 October 2026
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Reply from Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Great service and sound advice.

I purchase all of our music tech at Richer Sounds who never cease to offer great advice. They are always honest and help to steer me in the right direction to get the best option for the best price. Their 6 year guarantee also provides peace of mind when buying electronic equipment which could be expensive to fix further down the line if it fails. I always recommend this business to friends and family for their AV purchases.

2 October 2026
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Reply from Richer Sounds - Brighton

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Perfect from Start to Finish Well Done…

From first contact with Jay at Brighton Shop Richer Sounds did what I had hoped for. His advice on the choice of TV was detailed and accurate for I checked it with Which Magazine for accuracy!
At each stage of the purchase it was smooth and helpful including the use of their recommended Installer Jo who completed the job on time and explained fully how it works simply Well done again.

1 October 2026
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Reply from Richer Sounds - Brighton

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Price match magic

Great service. Matched price 5 days after I had made my purchase. The price was already competitive.

1 October 2026
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Reply from Richer Sounds - Brighton

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great staff

Great products, and the staff are really friendly and helpful. It seems a happy workplace, which is where I like to spend my money.

30 September 2026
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Reply from Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Went in to get some decent RCA leads

Went in to get some decent RCA leads, for which they couldn’t find the one I wanted, but then I spotted it on display and they were happy to sell that one to me. Nice and flexible.

30 September 2026
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Reply from Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Great service!

Great service from Nik at the Brighton store! During their shop refit he was still able to fit in a couple of demos out back, and did his best to help me come to the right decision, at the best possible price, when buying a new streaming amp. The Maranntz PM7000N is great, by the way!

29 September 2026
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Reply from Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Helpful efficient service - buying a FreeSat recorder

My first contact was via phone with my fairly long list of questions about the latest FreeSat recorder boxes patiently answered - and this was on a Sunday afternoon. They were very helpful and having decided to go ahead and buy one, they sent me a link to pay online and I was able to drive to their shop in Brighton to collect it. Being able to buy and collect on a Sunday was a bonus as I was able to park behind the shop, in one of the 'pay at meter' parking spaces.

27 September 2026
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Reply from Richer Sounds - Brighton

Thank you for your 5 star review!

Rated 5 out of 5 stars

Highly recommend.

Came into the store with a query about record players for DJing, and was given clear advice by staff. Suggestions were made as to what I should look for and was sold items at great value and with a small discount. Fantastic service. Delivery service offered but the store were extremely accommodating for collection the next day.

20 September 2026
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Reply from Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

I gave five stars because staff are…

I gave five stars because staff are very friendly and very knowledgeable about their products and will recommend my friends and family to go there and buy there great products

24 September 2026
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Reply from Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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