I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
Company replied
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I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
Company replied
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... See more
Company replied
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... See more
Company replied
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, United Kingdom
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Great service from RICHER SOUNDS of Bath. Pre ordered my item and it arrived the following day. Thoroughly recommended for all your audio equipment.

Reply from Richer Sounds - Bath
I spoke to a chap in Bath,who dealt with my query regarding a claim on a 6 year guarantee. He assisted me to choose a new TV. Very knowledgeable and a pleasure to talk to. Thank you.

Reply from Richer Sounds - Bath
Superb advice and service as always. I’d not get my av gear from anywhere else.

Reply from Richer Sounds - Bath
Our First TV for 5 years. I was looking for something that was not ridiculously expensive but provided a decent picture. There was only one place to go and that was Richer Sounds.
I found the perfect TV, at a reasonable price and am now ready for the new Star Trek series: Star Trek Starfleet Academy.
The process for purchasing was simple and help in the store when I click and collected it was excellent.
Very pleased with the purchase and where I purchased from.

Reply from Richer Sounds - Bath
having sent. Previously owned equipment for repair, which was unable to be repaired.
Advice given by sales staff was very good. No pressure to buy,
Advice was given & explained, Staff were very good all information was passed to me, my choices explained clearly.
Delivery was only few days all extra guaranties explained and I thought reasonable.
Please thank your staff for very good service

Reply from Richer Sounds - Bath
Really friendly and helpful staff. Hayden was a font of knowledge and helped us to choose the right stereo for our home.

Reply from Richer Sounds - Bath
Sean served me very well indeed. I wanted to swap one product for another and he arranged it without demur. He was courteous and efficient at all times. He is a credit to himself and Richer Sounds...!
The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds

Reply from Richer Sounds - Bath
I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.

Reply from Richer Sounds - Bath
Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!

Reply from Richer Sounds - Bath
Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.

Reply from Richer Sounds - Bath

Reply from Richer Sounds - Bath
Excellent service at Bath store. Order was delivered quickly and on time.

Reply from Richer Sounds - Bath
Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.

Reply from Richer Sounds - Bath
Good advice, prepared to demonstrate my requirements on preferred product.

Reply from Richer Sounds - Bath
Went out of the way to supply me the item from stock so I could collect on the day I had planned all went well
Great customer service, very helpful and and experienced gentleman who helped us. Delivered next day and good price.
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