First of all I love Rhinoshield cases! They have protected my phone from so many falls and bumps. I love that you can personalize your case and even order buttons to coordinate; they also offer a wide... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Regarding the product—specifically the clear case—I’m a bit disappointed with the advertised ‘ultra scratch resistance.’ Upon opening I noticed that the case has light scratches on the back. However,... See more
Company replied
Phone cases have this weird market where suppliers seem to think that durable has to equal masculine design. Rhinoshield was the only option I found that I could have a case that I actually like the... See more
Company replied
Amazing service and support. I accidentally dropped my device and a piece of the case broke off. Even though this type of damage isn’t normally covered under warranty, they still offered to send me a... See more
Company replied
Company details
Written by the company
RHINOSHIELD is more than phone protection — it’s impact by design. From lab-tested shock tech to zero-waste materials, we push boundaries to protect what matters: your devices, your ideas, your world. BPA-free, fully recyclable, made to last — every product is built with purpose, shaped by innovation, and driven by a commitment to do better.
Contact info
United States
- support@service.rhinoshield.io
- www.rhinoshield.io
4.6
Excellent
1K reviews
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Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you had a great experience. We appreciate the feedback.
Best Regards,
Team RHINOSHIELD
Reply was fast and extremely nice
26 August 2026
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you had a great experience. We appreciate the feedback.
Best Regards,
Team RHINOSHIELD
The phone cases are amazing. So is the client service!
The phone cases are amazing, so are the screen protectors. I’m usually one to save but these are definitely worth the money!!! The client service is amazing, they reply very quickly and are always very helpful! Absolutely recommend
31 August 2026
Unprompted review
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you had a great experience. We appreciate the feedback.
Best Regards,
Team RHINOSHIELD
Top tier customer support!
Jonathan was so polite, efficient and fast in solving the problem. Really top tier customer support
30 August 2026
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you had a great experience. We appreciate the feedback.
Best Regards,
Team RHINOSHIELD
Excellent
Fast efficient and ease of getting the replacement. I appreciate how they stand behind their products
26 August 2026
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you had a great experience. We appreciate the feedback.
Best Regards,
Team RHINOSHIELD
The support team was very understanding…
The support team was very understanding and friendly.
24 August 2026
Reply from RHINOSHIELD USA
Hi,
Thank you so much for taking the time to share your feedback. We are thrilled to hear that you had a great experience with our support team!
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Thank you so much for your loyal support over the past 10 years! We truly appreciate having you as part of the RHINOSHIELD community.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Thank you for leaving us a review! We're glad to hear that you experienced quick and helpful service from our team.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Thank you for taking the time to share your feedback. We are happy to know that our team was able to respond to you promptly!
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Thank you so much for your kind words! We are delighted to hear that you enjoyed prompt service and support from our team.
Best Regards,
Team RHINOSHIELD
Responsiveness!
19 August 2026
Reply from RHINOSHIELD USA
Hi,
Thank you for taking the time to leave a review! We really appreciate your feedback on our team's responsiveness.
Best Regards,
Team RHINOSHIELD
Reply from RHINOSHIELD USA
Hi,
Thank you for sharing your experience! We are very glad our team member was able to assist you effectively.
Best Regards,
Team RHINOSHIELD
I am happy with the help :)
16 August 2026
Reply from RHINOSHIELD USA
Hi,
Thank you for your review! We are so happy to hear that you were pleased with the help you received.
Best Regards,
Team RHINOSHIELD
Great customer service
I recently bought an airX case with a design but it was peeling off so I contacted RHINOSHIELD support and after they reviewed the product they decided to give me a brand new one and they even allowed me to get it without the printed design I had before. I highly recommend their cases to anyone looking for a high quality case and that really protects the phone.
4 August 2026
Unprompted review
Reply from RHINOSHIELD USA
Hi,
Thank you for taking the time to share your detailed review. We are glad our support team could resolve the issue with your case and ensure you had a positive experience. Thank you for your recommendation and support!
Best Regards,
Team RHINOSHIELD
Great response time and resolution
Great response time and resolution. Very pleased with customer service
29 July 2026
Reply from RHINOSHIELD USA
Hi,
Thank you so much for sharing your feedback with us. We are thrilled to hear that you are happy with your RHINOSHIELD products and service. Your support means a lot to our team!
If you ever have questions or need assistance in the future, please feel free to reach out.
Best Regards,
Team RHINOSHIELD
Superb and excellent after sales…
Superb and excellent after sales service support. I bought my tumbler a month ago. but accidentally dropped it and broke the lid. Wanted to buy a replacement on the lid. but customer support offered me a replacement for free but with condition of shipping is beared by me which I find it a good gesture. Excellent understanding of customer service. Keep it up the good work. Appreciated it.
3 August 2026
Unprompted review
Reply from RHINOSHIELD USA
Hi,
Thank you for sharing your feedback with us! We are glad to hear that our support team was able to assist you with a replacement lid for your AquaStand.
We appreciate your support and hope you continue to enjoy your RHINOSHIELD products. Please feel free to reach out if you ever need assistance in the future.
Best Regards,
Team RHINOSHIELD
Support team is very responsive, and will find a solution for your problem.
Fast response from the support staff, they're very understanding of the customer's situation, and will resolve the complaint with what is fair, and satisfactory for the customer.
15 July 2026
Reply from RHINOSHIELD USA
Hi,
Thank you for taking the time to share your experience! We are glad to hear that our support team was responsive and able to resolve your issue to your satisfaction.
Best Regards,
Team RHINOSHIELD
the customer service is really helpful…
the customer service is really helpful and really quick
24 July 2026
Reply from RHINOSHIELD USA
Hi,
Thank you for your review! We are delighted to hear that you had a quick and helpful experience with our customer support team.
Best Regards,
Team RHINOSHIELD
Love the support I got
It's an amazing case I love it thanks your team for ensuring that I get what I purchased.. thank you!!!!!
15 July 2026
Reply from RHINOSHIELD USA
Hi,
We are glad to hear that you like the product. We appreciate you sharing the feedback with us.
Best Regards,
Team RHINOSHIELD
I had an excellent experience with this…
I had an excellent experience with this company's online customer service. The representative responded quickly, was friendly, knowledgeable, and genuinely wanted to help. They answered all of my questions clearly, kept me updated throughout the process, and resolved my issue much faster than I expected.
It's refreshing to receive customer service that is both professional and caring. The entire experience was smooth, stress-free, and exceeded my expectations. I truly appreciate the outstanding support and would not hesitate to do business with this company again. Highly recommended!
12 July 2026
Reply from RHINOSHIELD USA
Hi,
Thank you very much for your review and kind feedback. We are glad to hear that our customer support team was able to assist you quickly and resolve your issue smoothly.
Thank you for your trust and support!
Best Regards,
Team RHINOSHIELD
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