Finally got to Africa to fulfill a lifetime dream and we can’t thank Justine from Rhino Africa enough for the exceptional guidance throughout the whole process. Truly a a kind professional who worked... See more
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...a passion for people, a passion for wildlife and a passion for the magnificent landscapes of Africa. Established in 2004, Rhino Africa has rapidly become Africa's leading online tour operator bringing over 15,000 guests each year to Africa.
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103 Francis St, Zonnebloem, 7925, Cape Town, South Africa
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AMAZING !!!
Everything was pleasant and enjoyable, from the beginning to the end of our trip. Nothing went wrong.
Flights, hotel, transfers, guides and safaris reservations.
We didn't have to worry about ANYTHING!!
Special mention goes to the service provided by our advisor, Claudia Silva: attentive, always present, competent, and committed to her work.
We highly recommend the company.
Thank you for everything.
Meireles family

Reply from Rhino Africa
As soon as we made an inquiry we were answered immediately and even received a call to us in Australia. Our consultant Danielle was amazing. She listened to us and planned our itinerary around what we wished to see and do. All the paperwork sent to us was thorough and easy to follow. From the moment we were picked up from our first flight, to our last drop off, and there were several, everything went perfectly. The accomodation and locations she chose for our safaris was wonderful. Daniele was available to contact at all times and to answer any questions we had. We highly recommend Rhino Africa and will happily tell our friends should they travel to Africa.

Reply from Rhino Africa
Daniela at Rhino Africa did all our travel planning for our trip to South Africa. Rhino Africa came highly recommended by family members. My friends and I must have emailed Daniela 100 times in the planning months, and she always answered our questions promptly and amiably. We started out in Cape Town. We had no idea what to expect from this city, and we enjoyed every minute of it. Daniela booked our hotel, and it was one of the nicest places we have ever stayed at – beautiful rooms and a gorgeous view of Table Mountain. And the staff was so friendly: They taught us the word “ubuntu,” and they epitomized it. After three nights, we changed hotels to experience a different part of Cape Town and meet up with friends. When the hotel accidentally gave us the wrong room, Daniela stepped in and got us even nicer accommodations than we had booked. Daniela also secured our guide, “Viwe,” who took us up Table Mountain, drove us down to the Cape of Good Hope, and took us to several other sights. Viwe was informative and a pleasure to spend time with, an excellent guide. We then flew to Kruger Park for our safari. Daniela handled all of our intra-Africa flights, and they went smoothly. The safari part of the trip was absolutely amazing. Our hotel was exquisite and we loved our safari guide. We saw all of the Big Five within our first two days. Lastly, we flew to Victoria Falls, which was magnificent. Again, our guide there was terrific, and our hotel on the Zambezi River was incredible—a perfect end to our South African vacation.
We highly recommend Rhino Africa to coordinate anyone’s African adventure. They made our experience a beautiful and memorable one.

Reply from Rhino Africa
Justine, Geneva and Rhino Africa were the absolute best. We are so happy we chose them to help plan our honeymoon. Justine was so thoughtful in curating our itinerary and made it exactly what we wanted for our dream trip. All of the experiences were incredible, the hotels immaculate and the transfers were a breeze. The Rhino team is so knowledgable about South Africa/Africa in general - we felt to prepared and had zero questions during our time in the country!

Reply from Rhino Africa
We just got back from 6 delightful days at Sylvan.
The lodge was stunning and blended beautifully into the surrounds. I must admit I was a little sceptical about its modernity before we arrived, but that was immediately dispelled when we saw the lodge.
The rooms were unbelievably large, comfortable, and beautifully designed and decorated. We especially appreciated the log fire, which was needed on a couple of nights.
The staff were outstanding. The camp manager Licia was very friendly and welcoming and made us feel completely at home. While all staff were friendly and helpful, we want to give a special call out for our butler, Shepherd, who anticipated our every need.
We appreciated the modern safari vehicles and all the thought that had been put into their design - e.g. the borders around the storage box in the middle – which prevents cameras from sliding off, and the lined ponchos. Keeping numbers of guests per vehicle to 4 was great and we felt sorry for some of the other vehicles we passed with people practically hanging off the mudguards. The biggest surprise, however, was the heated seats in the vehicles which were brilliant, especially on the cooler morning drives.
Our drive team were also outstanding. Our ranger, Tendai, was among the very best we have experienced. He was very informative and responsive to our interests.
The game viewing was good, although a little restricted by the (cold and wet) weather we experienced and the boundaries that cannot be traversed. We nonetheless were pleasantly surprised by how much game we saw.
We give Sylvan ten out of ten and will be very happy to recommend to friends.

Reply from Rhino Africa
We just returned home after a wonderful trip to South Africa and Zimbabwe arraigned by Allison Bothma from Icon Expeditions. Allison did a fantastic job of organizing a bucket list trip incorporating our ideas and budget. If you are planning a trip to southern Africa, use Allison you will be impressed with her!

Reply from Rhino Africa
We had a tremendous time in South Africa and Zimbabwe thanks to Tara at Rhino Africa. She put together an incredible itinerary for us with world class accommodations and activities to suit our budget. The logistics of getting around to our destinations went flawlessly. From drivers to flights, everything went as scheduled. Their knowledge and expertise in booking unique and memorable accommodations/activities for us made of an incredible adventure we will cherish for a lifetime.

Reply from Rhino Africa
We recently completed a 14-day trip through Rwanda and Tanzania, including gorilla trekking in Rwanda’s Volcanoes National Park, a safari in Serengeti and Ngorongoro, and to finish, a few days in Zanzibar, with Rhino Africa as our travel agency—and we cannot recommend them highly enough.
From start to finish, the experience was flawless. Over 14 full days, we took 8 flights, stayed in 6 different accommodations, had 3 different guides, and spent countless hours on the road—and not a single thing went wrong.
We were confident our trip would be seamless—firstly, because Rhino Africa’s reviews are exceptional, and secondly, because the support we received while booking was beyond superb. Claudia, our assigned sales consultant, was fantastic. Every question was answered promptly and thoroughly, and nothing was ever left unresolved. Knowing about my dietary and water needs, she made sure that all accommodations, drivers, and guides were informed to ensure I had the best possible experience.
All the accommodations were perfect for our needs—comfortable, well-located, and thoughtfully chosen. And the guides… where do we even start? Innocent, Augustin, and Kevin were incredible. Knowledgeable, patient, and always kind, they made every moment enjoyable and ensured that no question went unanswered.
This was only the second time we have booked a trip through a travel agency, and the first experience wasn’t great. Rhino Africa, however, completely changed our perspective. Although the trip was physically demanding, our minds were at ease the entire time. Every detail was taken care of, and we could focus entirely on enjoying the adventure—completely carefree.
If you ever have the chance to embark on an experience like this, do not hesitate.
It truly is a once-in-a-lifetime journey, and having Rhino Africa handle the logistics made it an absolute dream.
To sum it up: this trip exceeded every expectation we had. We would give them 100 stars if we could.

Reply from Rhino Africa
Rhino Africa and Ian Kriek helped me plan the trip of a lifetime. I trusted Ian and the company’s years of experience in luxury safari travel and was not disappointed. The properties, transport and experiences were amazing and we will never forget the past 3 weeks travelling through Rwanda, South Africa, Zimbabwe and Namibia. 5 star from start to finish. I cannot recommend Rhino Africa and Ian Kriek enough when planning your holiday. You won’t be disappointed!

Reply from Rhino Africa
Never disappoints!
We have booked 3 separate trips through Rhino Africa over the years and each time Justine has exceeded our expectations. Always attentive to our needs and plans a trip for us that dreams are made of.

Reply from Rhino Africa
I used Bianca Johnstone again and, as is my first safari, everything was perfectly arranged. It was easy to navigate all of the connections - they were simply there when expected.

Reply from Rhino Africa
"Rhino Africa" is the perfect agency to organize unforgettable journeys across Africa!
This was already our second trip to Africa organized by "Rhino Africa". Everything went perfect again.
Special thanks to Manuela Wilfart.

Reply from Rhino Africa
I cannot imagine a more perfect trip. Desire was a professional….she took my itinerary and made it flawless. The lodges were incredible - each with a distinct personality and charm. Professional, friendly, and communicating during the entire adventure. Already recommending the experience to others.

Reply from Rhino Africa
We just got back from our incredible African adventure: Zambia, Zimbabwe, Botswana, Cape Town, and wine country...and WOW! It could not have been planned any better. From our very first connection to the tiniest detail, Justine was a total rockstar!!! So communicative, responsive, and an absolute joy to work with!
We stayed at three amazing camps, explored Cape Town, and soaked up the beauty of wine country… each stop somehow more spectacular than the last. The coordination was absolute perfection; not one single hiccup! Every transfer, flight, driver, and guide was seamless. It all came together like magic.
Honestly, it was a dream vacation from start to finish. Do yourself a favor and call Justine!!!She is EVERYTHING! 🌍✨

Reply from Rhino Africa
My trip organized by Justine was absolutely phenomenal. Every detail was perfectly coordinated, and all transfers, timing, and logistics went smoothly. Her knowledge, responsiveness, and attention to detail made the experience seamless from start to finish. The accommodations she recommended were excellent, and I felt well cared for throughout. The entire journey was unforgettable. I can’t recommend Justine and her team highly enough.

Reply from Rhino Africa
Our experience with Rhino Africa and our asesor, Cristina, in particular, was fantastic. She promptly answered all of my myriad questions. Everything was arranged, flights had reasonable layovers, and, best of all, she arranged surprises for my wife, who celebrated her birthday during our stay.

Reply from Rhino Africa
✨ The trip was absolutely wonderful! Every part of the itinerary was perfect. All of Claudia’s recommendations — from the tours to the hotels, and every little detail — were just incredible. It was a truly unforgettable journey that will stay in my heart and in my son’s heart forever. ❤️
Congratulations, Claudia, and thank you so much for planning everything with such care, attention, and amazing taste. You turned this experience into something truly special! 🌍✨

Reply from Rhino Africa
The organisation of our trip was flawless allowing us to totally relax and enjoy the Safari experience. The camps, accommodation, service, food and locations were perfect, but it was the people who we will never forget.
I would highly recommend Rhinoafrica for a stress free, 5 star, wonderful Safari experience. We will definately be using them for our next trip.

Reply from Rhino Africa
The people involved, from those that helped us plan it to those that met us at the airport to those that drove us around each day. Planning was to perfection. The worry of where to be next at what time was completely gone so that we could 100% enjoy what was happening in front of us.

Reply from Rhino Africa
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