Rewire Security Reviews 189

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and the products are frequently lauded for their quality and reliability. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted significant issues with product functionality, with multiple units failing after limited use and concerns about product performance. These individuals reported difficulties with customer support regarding product issues and accountability.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and prompt... See more

Customer service

Consumers find customer service to be exceptionally positive. Many reviewers highlight the helpfulness,... See more

Product

Reviewers mention positive feedback about product. Many customers praise the ease of fitting, setting up, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Good advice pre purchase, sim card included as yearly fee, could be explain better as basic sim only would be £60/Yr. Technical support quick to reply and tracker with latest technology great t... See more

Rated 5 out of 5 stars

Outstanding! - I've used TomTom before and these blow them away. Self install really easily, up and running in minutes! Tracking is really accurate and if you're on a budget, there's various op... See more

Rated 5 out of 5 stars

One of the biggest judgments I make are aftermarket. So many companies show their true colours during aftermarket support. What a wonderful experience I had with a product I needed to reach out for.... See more

Rated 5 out of 5 stars

We received the tracker ahead of schedule and it was as advertised. We also got some good advice from the sales team who recommended the version of tracker which connects to the car/van battery. This... See more


Company details

  1. GPS Supplier
  2. Telematics Service

Information provided by various external sources

Affordable and Effective GPS Trackers for locating People, Cars and Vehicle Fleets. Vehicle Security & CCTV & Body Worn Cameras from Rewire Security.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely frustrating/expensive experience

Extremely frustrating experience and a huge waste of money

I've had around 15 dashcams and GPS trackers from Rewire. I don't think at any point in the last 3/4 years we've used them have they all been working at one time. They are constantly having issues and the one time we've needed the footage from a camera for an insurance claim, the footage disappeared.

They do not work as well as they advertise. They should at least offer a refund for the months and months of subscriptions we've been paying for while cameras/trackers are not working.

I hugely regret purchasing from this company.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Faultless

I Have been a customer of rewire for a few years now with three trackers bought so far. I find customer service very responsive and the trackers are faultless. Will definitely be using them again for our next vehicle

15 December 2025
Rated 5 out of 5 stars

One of the biggest judgments I make are…

One of the biggest judgments I make are aftermarket. So many companies show their true colours during aftermarket support. What a wonderful experience I had with a product I needed to reach out for. Every communication and the outcome was perfect. This level of service is rare and worth the mention. Plus the turnaround speed this close to Christmas. My bodycam is back with me

22 December 2025
Unprompted review

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