I expected this to be a cream and was disappointed that it was more a lotion since I purchased it last.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are on a mission to make lives healthier and happier. Here at Revital, we understand how important your everyday habits, diet and lifestyle choices are to your health. Our vision is not about creating a ‘new you’, but to help you be the best you can possibly be. We have over 30 years of experience delivering on this vision and look forward to the next 30.
UNIT D3, Braintree Ind. Estate, Braintree Road, Ruislip, HA4 0EJ, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to find what I was looking for, and clean ingredients
Top notch products, and brilliant customer service which I've only needed once, getting myself confused with an order (ha ha)
Love the service & the prices.
I used to buy from the revital shop in Oxford until it closed many years ago and was very happy find that they had an online store.
They offer a variety of health care products and are always on standby should you need advice.
I will definitely continue to give my support.
It was just a small, well packed parcel which came on time and intact. I was pleased but it was just a standard transaction which does not merit a full blown review!
The actual service is good and they seem to offer a good range of products. I have only ever ordered vitamins so I cannot comment on the standard of the other items they offer.
As a nurse, my gripe is, what I have with all health stores is the use of the term “superfood”. What is a superfood? Anything you want. It’s a marketing term to get you to buy something.
The second gripe is the “detox” section which is very dangerous and actually very unhealthy and misleading. Your liver and kidneys detox themselves! You can seriously damage your liver and kidneys by doing just ONE “detox”. Just drink more water if you are feeling lethargic etc that’s probably what your problem is.
And these two irritants are to do with the entire “health” industry really, not just specific to revital but I hope I can helps even one person reading this not to give into weird capitalistic buzz words that at best do nothing and at worse harm your health.
Have not received package I ordered 20june had email saying due to weather being hot they have not sent it

Reply from Revital
The prices are competitive, however, their discounts to loyal customers with repeat purchases are a joke. I don't think they fully understand how to nurture customers. If you offer customers a discount after purchase, there should not be a list of products where the loyalty discount does not apply. My advice, don't offer it at all then. It's like tangling a carrot in my face.

Reply from Revital
Ordered at a good price and it arrived. All chipper.

Reply from Revital
Easy to order & pay for products.
Delivery of goods efficient & professional.

Reply from Revital
Looking at the other negative reviews it would appear my dealings with this company follows the same pattern. If the items you have ordered are in stock then your experience is quite positive. However woe betide you if your ordered items are out of stock - you get one confirmation email of the order then a few days later an apologetic email about a delay and "We expect your order to be despatched approximately within the week." More chance of Hell freezing over. The phone number given is never answered and emails are ignored.
Luckily I clawed my money back through Paypal - going forward indeed Caveat Emptor

Reply from Revital
Item was never dispatched and when I reached out to the company they didn't respond.

Reply from Revital
I knew I would not be home for delivery, so I selected one of the given options for collection. I received an email to say it had been delivered but when I went to the place, I was told that they did not accept delivery from Royal Mail. Royal Mail's photo of the delivery did not match the location I went to. This was over a week ago and I still do not know where the parcel is, other than I do not have it. I have not been able to get through on the phone as there is no answer, and there has been no response to my emails. I have paid for items which I have not received and there seems to be no way of getting a response or my money back. Needless to say, I will never again order from this company
Always shop here and always an exceptional experience . Fast delivery and competitive prices
My order was very significantly delayed, it should have arrived in a few days. I eventually received it, weeks late, but it was a subscription, and I still haven't received the next order, and nor can I find out when it might arrive. I have tried phoning, but repeatedly was cut off, so I sent an email, but, a week later have still not received any response.
Good website, providing a great deal of information on the products.
Their courier delivered the package on time and in good condition.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.