RetroBet Reviews 

383
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Please do yourself a favour and stay away from here they only pay some people if your a lucky one I wasn’t promise you everything then suddenly lock you out of your account bcz if asking to be paid so... See more

Company replied

Rated 3 out of 5 stars

Taking ages. For every f thing. Nether they axept revolut for proofing adres and payment. Nether they paying out quick. Taking 3 days until you may get your simple 45€ back after investing 500€... sad... See more

Company replied

Rated 5 out of 5 stars

Easy to set up an account and deposit/withdrawls are super fast. Games pay out extremely well if you’re able to pick the right one at the time. There’s heaps of online casino websites out there but re... See more

Company replied

Rated 5 out of 5 stars

RetroBet! RetroBet is honest and fair they give good bonuses and cash back on your spending. I have won over $400 and my claims were successful when claiming withdrawals. IV had good winning featu... See more

Company replied


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3.0

Average

TrustScore 3 out of 5

383 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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3.0

All reviews

(383)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely live this casino

I absolutely love this casino! The games are engaging, and there are so many different ones to choose from.

27 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 5 out of 5 stars

I appreciate how user-friendly…

I appreciate how user-friendly RetroBet's website is. Everything is well-organized, and the pages load in no time.

22 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 5 out of 5 stars

Best Casino ever!

Best Casino ever!

27 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 5 out of 5 stars

Retrobet casino reveiw

Great site layout very easy to use. Awesome range of slots and live games. Genorous promotions & easy withdraw system. Very good online casino

28 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 3 out of 5 stars

Easy platform to play on just make it a…

Easy platform to play on just make it a little easier to win jackpots especially in the jackpot games doesn’t matter how much you spend you can never seem to get win or jackpot

27 March 2025
Unprompted review
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Reply from RetroBet

Thank you for sharing your thoughts with us. We're glad to hear you find the platform easy to use. As for jackpot games, we understand it can be frustrating not to hit a big win, especially after investing time and money. Wins, including jackpots, are based on luck, and while some players may experience great results, others might go through longer periods without significant wins. We truly appreciate your feedback, and we’ll continue working on improving the overall experience for all players. Your opinion matters, and we’re here to make sure your voice is heard.

Rated 5 out of 5 stars

I love RetroBet

I love RetroBet! Everything on the site is easy to find, and I've never had any issues with withdrawals.

23 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 1 out of 5 stars

Where to begin...Scam, scam, scam

Where to begin.... It is a fact that every gaming license has their own rules regarding setting the rtp algorithm. No matter how many times this casino says they are licensed is irrelevant. I was playing 777 Supercharged by Octoplay on March 17th. I got 10 free spins. Free spin 1 yielded 128$ CAD. Then, suddenly, before I could get my additional 9 free spins, a St Patricks deposit bonus ad pops up and blocks the game. There was no x to close the pop up. I had to hit the back button. When I came back to Supercharged, not only was the 128$ not added, the free spins were gone. I immediately notified chat and support. They response was "maybe you got caught up in the excitement and thought you had free spins but didnt". They were useless. As was Octoplay. I then got a response saying, "Well, as we could see, you have more withdrawals than deposits, so you should be happy".
The only way we will stop these corrupt casinos is by not playing at them. The VIP person, Betsy, was absolutely useless. She claimed I got many bonuses when in actual fact I got two. A 60$ and a 40$. The other bonuses were useless level bonuses. This casino is very, very bad. Spend your money elsewhere, not at Hollycorn run casinos. Ask Gamblers did not want to help with the complaint regarding the robbed bonus even after I sent them more than 6 email proofs on the subject matter. Do not beleive these good reviews. I learned the hard way.

22 March 2025
Unprompted review
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Reply from RetroBet

We’re truly sorry to hear about your frustrating experience, and we apologize for the inconvenience you’ve faced. We understand how disappointing it can be when things don’t go as expected, especially with issues around bonus features and free spins.

Regarding the situation you described with the pop-up and the missing free spins, we do take feedback like this seriously and will look into it. Sometimes, pop-up promotions can cause disruptions, and we regret that you encountered this issue. As for the response from support, we acknowledge it didn’t meet your expectations, and we will review this internally to improve our service.

Please know that every casino operates under strict rules and regulations, and we aim to ensure fairness and transparency at all times. We understand that the lack of communication around your bonuses was frustrating, and we’ll certainly take this into account moving forward.

If you’re still open to it, please contact us again via email so we can further investigate this specific issue. We value your feedback, and we’ll do our best to address any concerns you have.

Rated 5 out of 5 stars

I've been playing at RetroBet for a few weeks

I've been playing at RetroBet for a few weeks now, and I'm really impressed. The bonuses they offers are amazing, and I've had some nice wins thanks to them.

13 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 1 out of 5 stars

DO NOT JOIN UNLESS you live in…

DO NOT JOIN UNLESS you live in Australia or New Zealand, they won’t give you any bonus if from anywhere else!
Customer support is an absolute disgrace, they only respond in Dutch for some reason. And I dare say if I tried to withdraw there’d be problems also.
SCAM SITE stay away!!!

20 March 2025
Unprompted review
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Reply from RetroBet

We understand your frustration and appreciate you sharing your experience. Our bonuses are available to players from most countries, with certain exceptions outlined in our Bonus terms and conditions. We always encourage players to review the eligibility criteria before claiming any promotions to ensure they meet the requirements.

For the first deposit bonus, it is necessary to enter the corresponding bonus code when making the deposit. Based on our records, we can see that no bonus code was entered during your transaction, which is why the bonus was not automatically added. If you ever have any questions regarding our promotions, our support team is available to assist, and we apologize if there were any language barriers during your interaction. Your feedback is important, and we will continue to improve our services.

Rated 5 out of 5 stars

This casino has been a blast to play at

This casino has been a blast to play at. The selection of games is huge, and I've found plenty of slots that I enjoy.

18 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 5 out of 5 stars

This one has rewarding bonuses

After trying many online casinos, I can say this one has rewarding bonuses. The welcome offer gave me additional funds, and I enjoy the free spins on fresh releases

5 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 5 out of 5 stars

Bonuses here are legit!

Bonuses here are legit! I got free spins just for signing up, and then my first deposit gave me an extra bonus!

3 March 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 5 out of 5 stars

The mobile app makes playing so much easier!

The mobile app makes playing so much easier! I can switch between games fast, and everything loads without glitches.

13 February 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 5 out of 5 stars

I only play at casinos that I know are safe

I only play at casinos that I know are safe, and this one checks all the boxes. They use secure payment methods, my personal details are protected.

27 February 2025
Unprompted review
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Reply from RetroBet

Thank you for your wonderful feedback! Happy gaming, and thank you for being a valued member of our casino community!

Rated 1 out of 5 stars

No one answered live chat for over one…

No one answered live chat for over one week. It said to send an email which I did and still no response. I finally got to speak to someone on the live chat and account was verified, I was told I could now withdraw money. Tried three times since then to withdraw and all declined with no email sent stating why it was declined. Again can't get onto anyone to discuss. Customer service is disgraceful and this seems to be a scam site

2 March 2025
Unprompted review
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Reply from RetroBet

We sincerely apologize for the delays you've experienced with our customer service and for the frustration caused. Due to a high volume of inquiries, sometimes the response time in live chat may be longer than usual. We truly appreciate your patience in this matter.

We have seen that we received your email inquiries, and we responded to them. It's possible that our email got lost among others or ended up in your spam folder. We kindly ask you to check your spam folder to ensure you haven't missed our response.

Regarding your withdrawal requests, we regret to inform you that your withdrawals to the card have been declined due to technical reasons. We kindly suggest attempting to withdraw the funds to your bank account instead, as that should resolve the issue. If you have any further concerns or questions, please don't hesitate to reach out to us, and we'll be happy to assist you further.

Thank you for your understanding.

Rated 5 out of 5 stars

Awesome games and chances to win

Awesome games and chances to win

12 February 2025
Unprompted review
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Reply from RetroBet

We can’t thank you enough for your kind words! It warms our hearts to hear that you enjoyed your experience with us. Come back soon; we can’t wait to welcome you again!

Rated 5 out of 5 stars

Great easy deposit easy withdraw &…

Great easy deposit easy withdraw & great games

12 February 2025
Unprompted review
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Reply from RetroBet

We can’t thank you enough for your kind words! It warms our hearts to hear that you enjoyed your experience with us. Come back soon; we can’t wait to welcome you again!

Rated 5 out of 5 stars

Always helpful with great promos and no…

Always helpful with great promos and no deposit bonus

12 February 2025
Unprompted review
RetroBet logo

Reply from RetroBet

We can’t thank you enough for your kind words! It warms our hearts to hear that you enjoyed your experience with us. Come back soon; we can’t wait to welcome you again!

Rated 5 out of 5 stars

Good games good service

12 February 2025
Unprompted review
RetroBet logo

Reply from RetroBet

We can’t thank you enough for your kind words! It warms our hearts to hear that you enjoyed your experience with us. Come back soon; we can’t wait to welcome you again!

Rated 5 out of 5 stars

Good experience

Good experience, havnt had a big win or withdrawal yet haha

12 February 2025
Unprompted review
RetroBet logo

Reply from RetroBet

We can’t thank you enough for your kind words! It warms our hearts to hear that you enjoyed your experience with us. Come back soon; we can’t wait to welcome you again!

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