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See what reviewers are saying

Rated 1 out of 5 stars

I ordered a Linkedin Profile and I sent an updated CV to thsi company. The first draft came back as if they had not looked at my CV. Then I pointed out the errors and 2nd draft came back with the same... See more

Company replied

Rated 4 out of 5 stars

Still waiting on a response back on the LinkedIn writing they are doing. They did revisions anytime I had questions. I needed something very high-level/executive format on my resume. The resume I rece... See more

Company replied

Rated 5 out of 5 stars

Timely and Client-Friendly Resume Valley worked on my LinkedIn profile, my resume, and cover letter. I loved the layout and they were always willing to add and edit my documents many times after gi... See more

Company replied

Rated 4 out of 5 stars

The service was excellent and professional and the résumé and cover letter only took a handful of revisions. My only complaint is that my writer seemed to pull some things about me out of thin air.... See more

Company replied

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3.6

Average

TrustScore 3.5 out of 5

83 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Very Poor Quality Work

I ordered a Linkedin Profile and I sent an updated CV to thsi company. The first draft came back as if they had not looked at my CV. Then I pointed out the errors and 2nd draft came back with the same errors. I asked for a phone call whereby I communicated the errors and I just could not get a corrected accurate profile. So I gave up and asked for a refund, they offered a partial but I never received the refund despite my efforts, eventually gave up. Save your money

30 November 2022
Unprompted review
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Reply from Resume Valley

Thank you for giving a feedback. We understand what you feel, and we regret that we did not meet your expectations. As mentioned by our Support Team, the money was already refunded on your account and they already provided the proof. You may contact your bank if you haven't receive it yet.

Rated 5 out of 5 stars

Well worth the money

Extremely happy with end result, they are customer focused and results driven

24 March 2022
Unprompted review
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Reply from Resume Valley

Thanks for the positive feedback, Derek! We appreciate the time you spent to leave a review. Rest assured that we, at Resume Valley, will continue to commit ourselves to providing all the resume needs of our clients at the most affordable price. Our team wishes you the best for your career!

Rated 5 out of 5 stars

I research multiple companies because…

I research multiple companies because I’ve never used a résumé writing service before and résumé Valley just kept coming up as one of the top résumé writing companies. From initial contact to getting my finalized résumé my experience was nothing short of amazing. They made me feel comfortable throughout the process, they made me a part of the process and Velvet provided me with A great résumé. I received a job offer from one of the first companies I applied to an excepted because they offered everything I was looking for and I couldn’t have done it without Velvet and Resume Valley.

15 December 2021
Unprompted review
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Reply from Resume Valley

Thanks, Annie. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Rated 3 out of 5 stars

It isn't something that catches the eye…

The resume isn't something that catches the eye, and when I submitted it into an ATS it totally missed my current position. I correctedthe wording on my own. It was a good foundation and I guess for being under $100...I got what I paid for. It's "OK"

3 August 2021
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Reply from Resume Valley

Thank you for giving a feedback. We understand what you feel, and we regret that we did not meet your expectations. We would like the opportunity to talk and investigate your feedback further.

Rated 5 out of 5 stars

Excellent work!!!

Thank you for getting this done. The resume looks good! I appreciate the work on this.

18 July 2021
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Reply from Resume Valley

Thanks for your review. We're glad to know that you're happy and satisfied with our service. Please let us know if you have other needs and concern that we can help you with, feel free to reach us out. Wishing you the best in your career!

Rated 2 out of 5 stars

Lackluster Performance by Resume Valley Associate

I was interested in having someone take a look at my current resume and converting it to a CV as I was applying to graduate school for an M.A. in non-fiction. It was disappointing how little effort was made to create a CV that was appropriate. While my last position was in recruiting, the vast majority of my past jobs were as a free-lancer. The only job that was emphasized as far as responsibilities were concerned was my last position in recruiting. Furthermore, it's common knowledge that it's best to avoid using an adjective more than once. Long story short, it was easier to do my own revisions as opposed to working with someone who was less than committed to the job.

30 June 2021
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Reply from Resume Valley

We are very sorry that you were not happy with our service. But if you want to reconsider, please be reminded that you are still entitled for a revision or be reassigned with another writer.

Rated 4 out of 5 stars

Good format

The service gave me a strong restructuring of my resume, and I finished off the final touches myself. Decent value for the cost.

23 June 2021
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Reply from Resume Valley

Thank you so much for your wonderful feedback. We are staying true to our mission of producing a high-quality resume format for your job requirements. We are available for you at all times. Good luck in your career.

Rated 4 out of 5 stars

Still waiting on a response back on the…

Still waiting on a response back on the LinkedIn writing they are doing. They did revisions anytime I had questions. I needed something very high-level/executive format on my resume. The resume I received was the normal format with 2 pages and keywords. I felt it was still lacking as an executive-level resume as they really didn't change much other than keywords. It may have been a little overpriced from what I got. I actually landed a job using my old resume during the time they were rewriting mine.

16 June 2021
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Reply from Resume Valley

We're sorry that you were not satisfied with the service you've received from one of our writers. One of our representatives will contact you to talk about the issue.

Rated 1 out of 5 stars

Just don't

At first, I was excited. Then I gave my resume to my recruiters, and they tore it apart. NO ONE makes resumes like this. It's impractical, and now that I have spoken to several people, all hiring managers, they did not like it either. I ended up making my own, and that is doing better. I am heartbroken because I spent a lot of money on something I cannot use.

20 May 2021
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Reply from Resume Valley

Hi Dru. We’ve very sorry to hear that. One of our customer service representatives will contact you shortly.

Rated 5 out of 5 stars

Excellent resume had a new job withen 2…

Excellent resume had a new job withen 2 weeks.

7 May 2021
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Reply from Resume Valley

Thanks for giving us a 5-star rating. We are thrilled to hear that we were able to help you in finding a new job. Feel free to let us know what we can do for you in the future. Again, thank you for your positive feedback!

Rated 5 out of 5 stars

Resume Valley did an amazing job!

Resume Valley did an amazing job with my resume and cover letter. They have real professionals working for you! I received my new resume and cover letter within 7 days and I am very pleased with what Resume Valley did for me, in recreating a new and improved resume. I highly recommend Resume Valley!

6 May 2021
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Reply from Resume Valley

Thank you for the positive feedback you provided! We are delighted to know that you are fully satisfied with our work. Quality service is our top priority aside from customer service and we believe that each client deserve it. Again, thank you and good luck on your career!

Rated 3 out of 5 stars
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Reply from Resume Valley

Thank you for sharing your feedback. We are glad that you appreciated our work. However, we are sorry to hear that we failed to meet the set deadline. We take our customers’ feedback seriously. Thus, we will strive hard not to commit the same mistake and be on time or ahead of the deadline.

We look forward to working with you again.

Rated 1 out of 5 stars
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Reply from Resume Valley

Hi! We apologize for the confusion. Someone signed up in our system using your email account, that is why you were invited to write a review. Rest assured that we will fix this immediately. Thank you for understanding.

Rated 4 out of 5 stars

THE PROCESS WAY EASY

THE PROCESS WAY EASY, I THINK WE HAD A LITTLE COMUNICATION PROBLEM, BUT IT WAS RESOLVED. I THINK I HAVE A GREAT RESUME AND COVER LETTER

20 April 2021
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Reply from Resume Valley

Thank you very much for your review! We appreciate every feedback that we receive and we are making this as way to enhance our strategy in providing better and quality service. Wish you good luck on your career and hoping for your success. Cheers! And always stay safe.

Rated 5 out of 5 stars

Turnaround time was excellent

Turnaround time was excellent! Dashboard was easy to use for communication with the resume writer and to read about status of completion...thank you!!

19 April 2021
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Reply from Resume Valley

Your five-star rating and your wonderful review are really appreciated and we would like to thank you for taking time to make them! We are thrilled that you loved your experience with us especially when it comes to our services. Your remark helps us maintain excellent standard of service to our customers. We look forward to working you again soon.

Rated 5 out of 5 stars

Very professional and easy to approach

The resume was provided on time with all relevant details collated. It was professional. Had few back and forth for revision and every time it was delivered on-time.

7 April 2021
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Reply from Resume Valley

Thank you for the 5-star rating! We are very glad to hear that you are pleased with the way we helped you in revamping your resume. We wish you the best of luck! Again, thank you!

Rated 2 out of 5 stars

I have not recived my resume draf and…

I have not recived my resume draf and the last two drafts were very mediocre.

4 April 2021
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Reply from Resume Valley

Thank you for the review. We value your feedback and it is a great deal for us to know your concerns. Please send us an email or call our team of support so we can assist you further about your draft. At Resume Valley, speed along with quality as well as customer satisfaction is our priority.

Rated 5 out of 5 stars

The quality was worth the wait

The quality was worth the wait! Thank you Resume Valley!

28 March 2021
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Reply from Resume Valley

Thank you for leaving a 5-star review, Anthony. We are glad that we managed to meet your needs for your resume. We, at Resume Valley, continuously strive to serve you better. Looking forward to working with again you in the future!

Rated 5 out of 5 stars

My contact did a great job and was very…

My contact did a great job and was very receptive and available.

26 February 2021
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Reply from Resume Valley

Thank you for the five-star rating and positive feedback, Patrick. Knowing that we satisfy our client’s expectations makes us more inspire to deliver high-quality services. The Resume Valley Team wishes you luck on your new career goal.

Rated 4 out of 5 stars

Great Service!

The staff here is very receptive to feedback and will do everything in their power to make sure you are satisfied. I am very happy with the finished product. The only note of warning is that they are on PST, not EST, so my drafts were not ready until the evening.

17 February 2021
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Reply from Resume Valley

Thank you for the positive rating, Joy! We thrive in providing outstanding services and products and your feedback is highly appreciated. Again, thank you for the great review and we wish you the best of luck!

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