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Company details
Written by the company
Tutto per una casa di design, senza spendere una fortuna! www.restylit.com
Contact info
Via dei Palustei 16, 38121, Trento, Italy
- +393477272594
- info@restylit.com
- www.restylit.com
4.3
Excellent
210 reviews
Replied to 60% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing reaction and service from…
Amazing reaction and service from everyone customer services and the stylista
6 August 2024
Reply from Restylit
Dear mr. Yael,
thank you for your feedback and enjoy your new tv cabinet!
Hope to see you soon again at restylit.com
Professionali e disponibili.
28 May 2024
Not professional
We ordered a dinning table in the beginning of this year. It arrived damaged, there was some damage to the corner from shipping, but we did not make a fuss about it as is not extremely noticeable.
We ordered a second table - a round bistro table - Slide Design Hopla. The table arrived but it is evident this is not for indoor use, despite the product description on the website. The table stove is light plastic and does not support the tabletop, so is completely unstable and unusable. We contacted Restylit, who are apparently not knowledgeable about what they are saying and they suggested to put some sand or gravel inside of the table stove.. alternatively we could send it back covering 150 eur of shipping fees. after numerous exchanges they suddenly came back saying that if we do not want to put gravel inside, then we need some additional part, which they will deliver free of charge. We received it, the table is still unstable seen that this part weighs a couple of kg, which is still not enough to balance out the heavier tabletop. I sent a video of this to Restylit who have now disappeared and all their phone numbers are apparently not working.
This company is clearly not equipped to do business across borders and is not respecting EU consumer laws. Sadly enforcement is energy consuming, but hopefully this review will help others to find better shops online…
19 June 2023
Unprompted review
Reply from Restylit
Dear mrs. Ieva,
we are very sorry to hear about your bad experience with us and about this mishap with the HOPLA table by SLIDE DESIGN.
We would like to point out that :
- The possibility of return is always possible for defective or non-compliant products, we always provide for the withdrawal without shipping costs and complete refund
- The product did not appear defective, but simply lacking the ballast which can be purchased separately
- for this reason we proposed to send the ballast free of charge or if you wanted to return the product the shipping costs would be charged to you as regulated by European law and our terms and conditions
The suggestion to place heavy material inside the table came from the manufacturer Slide Design, in order to make the table stable you either have to place heavy material in the base or use the ballast that can be purchased separately.
We therefore sent the ballast for free, which we were assured by Slide Design would solve the problem.
Apparently, however, even with the ballast it is unstable according to the video you sent us, so the product is indeed defective in some parts, and we will collect and refund it without shipping costs.
I'm sorry if you had to wait two days for the problem to be resolved and to get an answer to your email, we were simply working on your behalf :)
Kind regards
Restylit Team
Great service!
29 March 2023
Reply from Restylit
Dear Mario, thank you for your nice feedback and enjoy your new furniture! Hope to see you soon again on restylit.com
Perfect experience
Perfect experience, fast delivery, carefully packed, great communication.
23 February 2023
Excellent quality and customer service!!
When furbishing your home, Restylit is a must! Among all the brands we bought from, Restylit has definitely been the best one. Their selection of products and brands is just perfect: top quality, trendy options and excellent customer service! A special thanks goes to the wonderful Mattea, GRAZIE! :) Chiara & Quentin
1 December 2022
Unprompted review
Reply from Restylit
Dear Chiara and Quentin, thank you for your nice feedback. It was a real pleasure having you as clients and we hope to hear again from you soon! Enjoy your new furnitures :) Mattea
Restylit is a very reliable company
Restylit is a very reliable company. If you have any problem with the delivery they react fast and find solution. I ordered a table and I m very happy about the quality and the design. 👍
4 November 2022
Unprompted review
Very beautiful furnitures
Very beautiful furnitures, I bought a lamp, a statue and a book case very nice. Efficient and fast delivery.
Super price/quality
I love your website
2 July 2022
Unprompted review
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