My son had just got his first Mantis and we needed a set-up along with great advice. Stumbled across Northampton Reptile Centre online and took a special trip there. Greeted by Dom who helped us out w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first order from the reptile centre…. Mealworms …. I can tell you two blackbirds, two sparrows and the occasional magpie are extremely pleased …. All mealworms thriving being fattened up vegetable... See more
Company replied
Every time I have bought something from this amazing company it has arrived promptly & in great condition, very trustworthy company & they have so much to offer, im always needing safe plants for my... See more
Company replied
First time using reptile centre, the pinkies were reasonably priced and arrived well packaged and still frozen with an ice pack and styrofoam box. Delivery was fast and reliable so would definitely us... See more
Company replied
Company details
Northampton Reptile Centre
Written by the company
- Service
- Deliver a remarkable service from a knowledgeable team.
- Products
- Constantly improve the products.
- Easy
- Make it as easy to complete your purchase as possible.
- Listen
- Listen to our customers to find out how we can improve.
Free Next Day Delivery
On All Orders Over £79
Order before 12pm and get your order delivered for free on the next working day!*
*Working days are defined as Monday to Friday. Orders are not dispatched during weekends.
Contact info
159 Weedon Road, NN5 5DA, Northampton, United Kingdom
- 01604 753823
- sales@reptilecentre.com
- www.reptilecentre.com
4.6
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The crickets i received were healthy
The crickets i received were healthy. Came in good packaging. Really happy with the product.
19 July 2026
Reply from Northampton Reptile Centre
Hi Dean.
We're glad to hear that everything arrived in good packaging and in good health, we hope this continues for future orders.
Kind regards
Jamie
Great service
Great service. Was well packaged and very swift dispatch. Have bought from here a few times and has always been great.
19 July 2026
Reply from Northampton Reptile Centre
Hi Mr Stevens.
We're glad to hear that we provided a great service, we hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Jennifer.
We're glad to hear that everything arrived quickly and the crickets were healthy upon arrival.
Kind regards
Jamie
The site was easy to use.i ordered…
The site was easy to use.i ordered something which was out of stock and was able to order a alternative at no extra cost.i was emailed promptly and my delivery was quick.
Excellent all round service.im very impressed and will happily use again.
15 July 2026
Reply from Northampton Reptile Centre
Hi Tea.
We're glad to hear that we provided an excellent all round service and we hope this continues for future orders.
Kind regards
Jamie
I ordered wrong item and the help
I ordered wrong item and the help, replies and support i received were second to none. Have since ordered correctly and delivery again, first class - highly recommend
16 July 2026
Reply from Northampton Reptile Centre
Hi Ms Hewson.
We're glad to hear that we provided first class service, we hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Alkmund
We're glad to hear that we provided great service, we hope this continues for future orders.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Edwin.
We're glad to hear that the plant arrived quickly and in good condition.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Kevin.
We're glad to hear that everything arrives quickly and of good quality.
Kind regards
Jamie
Quality good from quality store.
Quality good from quality store.
Used their service multiple times for baby bird food, fast process, kept informed, and goods received promptly. Can't fault
14 July 2026
Reply from Northampton Reptile Centre
Hi Tim.
We're glad to hear that we provided a great service and fast delivery, we hope this continues for future orders.
Kind regards
Jamie
live insects for geckos
Brought some live insects for my gecko all live and well nice size but with the large insects needs more as the size doesn't match but still usable been using these guys for nearly 2 years no problems and on time delivered would recommend
16 July 2026
Reply from Northampton Reptile Centre
Hi Abhilash.
We're glad to hear that everything arrives quickly and that you've had no problems with us, if there is any issues with the size please reach out to us at sales@reptilecentre.com
Kind regards
Jamie
I ordered frozen food for my son’s…
I ordered frozen food for my son’s snake. It was packaged well and arrived quicker than I was expecting. Will most definitely be ordering from this company again.
12 July 2026
Reply from Northampton Reptile Centre
Hi Lisa
We're glad to hear that everything arrived quicker than expected, we hope this continues for future orders.
Kind regards
Jamie
Amazing staff
This is a re edit as my first one didn't upload but I wanted to say a big thank you to this store specifically a young man called dom he was a fantastic help when I walked in looking lost he set me up with everything I needed and gave me fantastic advice and support if he wasn't there i don't know what I would've done i 100% would recommend coming to this place the staff are friendly and helpful they do not try to sell you overpriced items and really care and enjoy what they do and their knowledge is extremely vast a place i will keep coming to again and again
10 July 2026
Unprompted review
Reply from Northampton Reptile Centre
Hi AM.
We're really glad to hear about this, I have raised this with management to celebrate with Dom.
Kind regards
Jamie
quick service
15 July 2026
Reply from Northampton Reptile Centre
Hi John.
We're glad to hear that we provided a quick service, we hope this continues for future orders.
Kind regards
Jamie
Fast shipping
Fast shipping. At the time.
I see with placing another order for a tub, substrate & coco hide, it has now gone up to £9.89 for shipping.
Which is totally ridiculous.
Cancelled order, & purchased items elsewhere, for not only cheaper shipping, but a cheaper price.
12 July 2026
Reply from Northampton Reptile Centre
Hi Marion
Thank you for your review. I can see on your order that your shipping was £4.99. I'm not sure if this review is for us.
Kind regards
Jamie
Delivery was delayed due to high demand…
Delivery was delayed due to high demand but they Delivered the viv quicker then they said they would so im happy was a good experience overall
14 July 2026
Reply from Northampton Reptile Centre
Hi Asher.
We're glad to hear that everything arrived quicker than expected.
Kind regards
Jamie
Reply from Northampton Reptile Centre
Hi Katherine.
We're glad to hear that everything arrived quickly, we hope this continues for future orders.
Kind regards
Jamie
Brilliant
Can not say a wrong word about this company. This is my second order and everything was perfect from all areas of the order. Will definitely keep using this comoany.
12 July 2026
Reply from Northampton Reptile Centre
Hi Denise.
We're glad to hear that everything was perfect, we hope this continues for future orders.
Kind regards
Jamie
Always top quality ordered plants this…
Always top quality ordered plants this time. Fantastic have recommended and will continue to do so. Thank you for fast delievery and perfectly packaged.
12 July 2026
Reply from Northampton Reptile Centre
Hi Kirsty
We're glad to hear that everything arrived quickly and in perfect condition. We hope this continues for future orders.
Kind regards
Jamie
quick efficient service
Mice arrived frozen. Excellent service and very reasonable price.
12 July 2026
Reply from Northampton Reptile Centre
Hi Helen.
We're glad to hear that the mice arrived frozen and we provided an excellent service, we hope this continues for future orders.
Kind regards
Jamie
I have a family of Kestrel Chicks…
I have a family of Kestrel Chicks living near me. I was feeding them mice but found Northampton reptile centre and was able to massively reduce my outgoings buying Frozen chicks at a great price with prompt delivery and efficient communication throughout the service highly recommend for value for money quality and communication
12 July 2026
Reply from Northampton Reptile Centre
Hi Mrs Huggins.
We're glad to hear that everything arrives quickly and it's great value for money, we hope this continues for future orders.
Kind regards
Jamie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.