This business is absolutely fantastic. Great website, clear guide and brilliantly packaged. Jenny couldn’t have been more accommodating. Who knew I had three different Edinburgh Crystal designs in... See more
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A Replacement Tableware Company For Discontinued China, Crystal & Cutlery Based In Essex, UK
Unit 7 Broomshawbury Farm, CM22 7JY, Hatfield Broad Oak, United Kingdom
I’d tried to order 6 table knives from Ebay, but couldnt contact them or speak to anyone when there was a minor problem with the order- in the end I gave up. Replacing pieces gave me what I needed without any issues within 4-5 days. Id use them again

Reply from ReplacingPieces
You replaced the broken cups from a dinner service that had been in storage for 30 years. I was thrilled to have it complete again. Thankyou for the efficiency and speed of your delivery.

Reply from ReplacingPieces
Its reassuring to know there are still genuine and thoughtful businesses around. Prompt to supply orders with ann excellent after sale service. A delight to deal with.

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Reply from ReplacingPieces
Great crockery in excellent condition, but way too much packaging, there’s careful, and there’s OTT !!😬

Reply from ReplacingPieces
ReplacingPieces had in stock most of what I needed to replenish an old Denby cutlery set. They answer questions in a friendly and efficient way and offered a discount for my first order. The delivery information from Royal Mail was a bit confusing as RM advised it would be delivered on a Sunday (it wasn't delivered until Monday). The goods were extremely well wrapped and delivered safely.

Reply from ReplacingPieces
Sourced exactly the piece I needed in excellent condition

Reply from ReplacingPieces
Extremely impressive service from ordering and quick arrival. Every thing arrived perfectly wrapped and in one piece.

Reply from ReplacingPieces
Item delivered promptly. Wrapped well and arrived in perfect condition.

Reply from ReplacingPieces
Everything was in perfect condition. Fast delivery and everything was well packaged. I recommend this site and I will definitely buy again! Thank you so much!

Reply from ReplacingPieces
I cannot rate this company highly enough.
I live in Germany and after having placed the order I realised it would have been better to order an extra glass. So, I called straight away not realising I was calling at European Summer Time. Then I wrote an email and reveived a response well outside UK office hours, assuring me that the order could be amended. The items were beautifully and lovingly packed and in excellent condition.

Reply from ReplacingPieces
My order was fulfilled quickly, was extremely well packaged and arrived when expected. All pieces were intact. I'm please with the whole experience.

Reply from ReplacingPieces
They had the replacement plates we wanted and dispatched them quickly and well packed.

Reply from ReplacingPieces
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