The bowl I ordered arrived chipped. I'm fairly convinced it wasn't chipped in transit. It took ages for the seller to send the replacement. At no point did the seller apologise for the inconvenience.... See more
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See what reviewers are saying
Fantastic experience, earning 5 stars! I was hesitant due to mixed reviews (3.6 average when I checked), but ordered replacement plates for my favourite set. Shipping to the Channel Islands was dela... See more
I recently purchased from REPLACE YOUR PLATES several Lucerne dinner plates to make a complete set. I ordered online and was given a delivery date. Sure enough the plates arrived on the said time, bot... See more
I found Replaceyourplates by chance and searched their site to replace some favourite coffee cups that had got broken...and there they were, so I ordered them and they arrived promptly, well packed an... See more
Company details
Information provided by various external sources
Discontinued Replacement CHINAMATCHERS in Duchess Colclough Broadhurst Meakin Royal Albert Noritake wessex collection
Contact info
United Kingdom
- www.replaceyourplates.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Plates came very well packed and were in excellent condition.
The pattern is very hard to source in the UK, so I was very pleased to find them via this site.
Was very pleased with our purchase of…
Was very pleased with our purchase of Kabul dinner plates we had this set 22 years ago as a wedding present and it nice to know we can get replacements many thanks
Very good quick delivery many thanks …
Very good quick delivery many thanks and well packed
appalling service.
I ordered three bowls before Xmas but they never came. I was told they had contacted the courier but nothing happened . Then they said they had found three more bowls but they have never arrived and no apology or explanation nor any refund. Absolutely dreadful service.
Update. The bowls have finally arrived. There seems to have been problems with the courier service and e-mails.
Fantastic service, Quick to send.
Fantastic service, Quick to send out.
Item was better than described, and packaged well. And cheap postage.
I would highly recommend to others, and Thanks again for your Fab Service.
Don't bother ordering
Ordered 4 bowls from this company in mid December 18 - never arrived. Despite asking for a refund, I'm still waiting. Owner uses the excuse that the couriers are really bad, and that the business is not responsible once the item leaves them. Wrong - they have a duty to use a courier/carrier that they trust. It's obvious that they have a problem with the courier,
but they still use them? Still waiting on my refund..............

Reply from Replaceyourplates
As advertised,well packed,quick delivery
Everything was fine
Everything was fine, packing and delivery. thank you!
Received my beautiful plate in a few…
Received my beautiful plate in a few days, well packaged and protected and in perfect condition - Thankyou
Great communication
Great communication, speedy arrival and packaged great. Well done!
Excellent
Excellently! Well packed and in near perfect condition, thank you!
Great sale
Great sale. Would recommend to all. Fast delivery. Thank you for such a quick service.
So happy to find 'Replaceyourplates'…
So happy to find 'Replaceyourplates' online. I wanted to revive an old set of plates, bowls etc., Service was excellent.
Excellent service asked them to find me…
Excellent service asked them to find me an replacent lid for my teapot which they happily did for me and was found with in the week highly recommend to anyone wanting replacement piece of dinner wear
Awful service
Awful service. Ordered one replacement dish which didn't arrive although my Master card had been debited. Phoned them and they said they would send another which didn't arrive.Phoned 3 more times and was told one would be sent. On the last phone call was told to keep the plates if they arrived and my card account would be credited with original amount in view of problems. Have still not received the supposedly sent dish and neither have I received a refund. Worst company I have ever dealt with and would advise not to touch with a bargepole.

Reply from Replaceyourplates
Really pleased with the service
Really pleased with the service. I got exactly what I wanted, the articles arrived very promptly, packed carefully. The price was good. I'll go back to them again, easily.
Excellent Service
Delighted to find some Wedgwood mugs and bowls to match a 25 year old service we still use every day. Quality excellent as described.
Excellent service!
Excellent service!
Ordered a Denby dinner plate and it was despatched promptly, arriving 4 days later, unfortunately in bits! I emailed a photo of the damaged item and a replacement was sent without delay, arriving today in excellent condition. Would definitely recommend and would use in future!
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