I have never experienced such great service before. I have been traveling to Greece for 15 years, and this was by far the best experience I’ve had with a car rental company. Everything was perfec... See more
Company replied
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One of the best rental car experiences I've had! I love flying into the Mesa, AZ airport because it's so small and friendly, and renting a car through this platform was easy. Got a choice of great c... See more
Easy to book, but there is no possibility to ener different to payer data (Driver details). Also the price was a bit misleading.
Like others, we had a major issue with Alamo not honoring the RentIt voucher. Despite the fact that Rentit had NO contract language stipulating the citizenship of car rental customers, the Alamo in Sa... See more
Company replied
Company details
Information provided by various external sources
Con Rent.it trovi e confronti in tempo reale le migliori offerte di noleggio auto low cost in tutto il mondo. Rent.it è il primo broker italiano, dal 1999 contrattiamo condizioni e tariffe di noleggio auto con le migliori compagnie di autonoleggio locali ed internazionali. Su Rent.it trovi prezzi economici e condizioni di noleggio chiare e comprensibili in oltre 8300 località in 141 paesi.
Contact info
Via Roma, 56, 07100, Sassari, Italy
- +39 079 0976250
- support@rent.it
- www.rent.it
3.7
Average
2K reviews
Replied to 71% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently booked a car for my trip to…
I recently booked a car for my trip to Italy through Rent.it, and the experience was excellent from start to finish.
The website is very easy to use, with clear information and transparent prices. In just a few minutes I was able to compare different options and complete my reservation without any issues.
Everything in the booking process was simple, fast, and reliable. I would definitely recommend Rent.it to anyone looking for a smooth and trustworthy car rental booking experience.
14 March 2026
Unprompted review
I have never experienced such great…
I have never experienced such great service before. I have been traveling to Greece for 15 years, and this was by far the best experience I’ve had with a car rental company.
Everything was perfect – the price, the service, and even helpful travel tips about places to visit in the country. The team is fantastic, very friendly, and extremely trustworthy.
From now on, I will only rent my car here. This was truly one of the best parts of my vacation. Highly recommended!
22 August 2025
Unprompted review
Reply from Rent.it
Dear Customer,
Thank you for your wonderful review. We are truly happy to hear that your experience with us was the best you’ve had in 15 years of traveling to Greece.
Your kind words about our service and team mean a lot to us. We look forward to welcoming you again on your next trip!
Kind regards,
Customer Service Team 🚗
Unprofessional personnel and bad policies and procedures....
Personnel rude and unprepared. According to the European regulation, international driving licence is meant to be showed with a valid ID only. Both: Rent.it and Location are asking to show with the international driving licence together with another driving license! Both companies "terms and conditions" don't even match and this cause a mess for which, I got confused and then they refused to provide the car and left me in the airport abandoned.
SHAMEFULL!!!! AWFUL!!! THIS IS THE 3RD MILLENNIUM!!!!
Of course NO REFOUNDS!!!
This will be reported soon to local police and Italian transportation authority!
2 May 2023
Reply from Rent.it
Dear customer, in the rental terms and conditions - that you declared to have read and approved - it was indicated that the foreign driving license must be presented in original together with the international driving license. Those are the rules of the rental car company and to this rules you have to abide. In your case, since you didn't have the original driving license with you, they were in their right not to rent you the booked car.
reliable ....
30 June 2022
Overall easy
Overall easy, but I kept getting a glitch with an error about my birthday which was frustrating but eventually overcome.
29 June 2022
RAPIDO ED EFFICIENTE
17 June 2022
Best price easy procedure
25 May 2022
intuittivo e veloce
21 May 2022
For now reserved the car
For now reserved the car. Checked some site but here seems the best price quality ratio. Let's see once I get the car.
5 May 2022
PERSONALE CORTESE E DISPONIBILE
8 April 2022
Yes seemed very competitive
Yes seemed very competitive
And straight forward
Hope all go well at airport when pick up i Aug 22
30 March 2022
Easy to book but some comments
Easy to book, but there is no possibility to ener different to payer data (Driver details).
Also the price was a bit misleading.
9 February 2022
I have been using the site for over 10…
I have been using the site for over 10 years and very pleased with it
26 December 2021
veloce e facile
26 September 2021
we love rent.it !
14 September 2021
Stay far away from these scammers.
Stay far away from this scam. I booked an Alamo rental with rent.it for a good price, and it gave me an Alamo voucher which I confirmed on Alamo's website which worked fine. However, shortly before our trip I was just checking to make sure everything was OK and I saw on Alamo's website that the reservation was cancelled!
I called Alamo and talked to Level 2 support and they told me that rent.it was using "hacked codes" and they cancelled rent.it's reservations and told rent.it to inform everyone that their reservations were cancelled. rent.it never told me so I was left scrambling at the last minute to book something else, since Alamo had run out of cars.
To top it off, rent.it has not refunded my credit card!
Stay far away from these scammers.
26 March 2021
Unprompted review
These people suck,cancel reservation…
These people suck,cancel reservation two days before because they can get more money,they buy a certain amount of rentals and cancel yours if prices go up 😉
19 March 2021
Unprompted review
DO NOT DO BUSINESS WITH THEM
DO NOT DO BUSINESS WITH THEM. My original contract with them was for an Alamo rental for $210.00 confirmed Feb 19, with a deposit of $37.80. March 4th I get this email.
"Dear customer,
I regret to inform you that, for inexplicable reasons, Alamo/National has cancelled your reservations with them.
We believe the change is due to a tariff change unilaterally decided by Alamo. In fact, by making a new booking with them, we are now returned to higher rates. It appears that they prefer to cancel reservation without informing their partners and customers instead of honoring them.
We rebooked a car with them at the rate they are currently supplying.
Kind regards"
The problem is the new booking is $658.00, to which they took the liberty of charging another deposit of $98.00. I would NEVER had agreed to this. They should have e-mailed me before charging my card. Now they wont answer my email, and being in the US is nearly impossible to contact them by phone to get both deposits back because I cancelled. Beware.
9 March 2021
Unprompted review
Reply from Rent.it
Dear Mr. Desmond,
thank you for contacting us. We think there has been a misunderstanding in what happened with your reservation. First of all, please be informed that no other charge has been done to your credit card. As you will be able to see in the statement of account of your credit card, the only charge we made was the first one of $37.80.
Please note that we would have had no reason to rebook your original reservation at an higher price if Alamo hadn't cancelled it. If they would have warned us we would probably had done things differently. In this case, considering the short time before the beginning of your trip, we tried to find a solution in order to not leave you without a vehicle. In retrospective, we realize this has not been the best choice.
The delay in our replies is unfortunately due to the current health emergency. We have now cancelled the new reservation and refunded the original payment.
Please accept our apologies for the inconvenience this has caused.
Kind regards,
Rent.it
Great value
Great value!
With a very well known rental car company!!! Will use rent.it again for sure!
24 February 2021
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