I had trouble downloading BitDefender & being nagged with pop-up. I contacted ReImage and Robert L assessed my computer and said ity needed work. He hooked me up with Cindy P. and her magic wand and a... See more
Company replied
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See what reviewers are saying
SCAMMERS WORST, FAKE, SCAMMERS I just opened an account and they are withdrawing $9.99 every week, there is no one you can contact, everyone who seems to work for them is fake, we are astonished how... See more
my printer was down .. i could not conduct bussiness . i called reimage and they ran several tet , the process was very involved and while watching there approach it was something id never be able to... See more
Company replied
Computer died, new (old) CPU installed but reimage not carried across. one phone call and re-image had reinstalled the programme and run it to ensure all Ok. My operator Rex was efficient and very q... See more
Company replied
Company details
Written by the company
Reimage® Limited is a world leader of internet-based system repair solutions. Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS. The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.
Contact info
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great after sales service !!
Great after sales service !!! so fast !!!
22 August 2022
Unprompted review
Reply from Reimage
Hi Cryilish,
We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.
We really appreciate you being a customer and helping to share the word about us.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Alexa has taken away a fear of me not…
Alexa has taken away a fear of me not being able to use my computer today as I thought I was the victim of adware. Alexa fixed the problem . Reimage was the only ones I trusted so i phoned them and Alexa calmed my fear. I am grateful
20 August 2022
Unprompted review
Reply from Reimage
Hi W.R Willis,
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
perfictthanks
20 August 2022
Unprompted review
Reply from Reimage
Hello Charles,
We love hearing from our customers and we’re always looking for ways to improve our product and service.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
very good service and also fast
19 August 2022
Unprompted review
Reply from Reimage
Hi Franciso
We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Corrected all of my problems.
19 August 2022
Unprompted review
Reply from Reimage
Hi Merry
We are happy to hear that problems have been resolved. We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Great job
Great job. Done in about 45 minutes. Thanks for another job well done.
18 August 2022
Unprompted review
Reply from Reimage
Hi David
It is our utmost pleasure to be of service. Your review means a lot to us and lets us know we’re on the right track!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I am very pleased with the work preformed on my compuiter
I am very pleased with the work preformed on my comp.
18 August 2022
Unprompted review
Reply from Reimage
Hello Jerry
It warms our hearts to hear such amazing feedback! We are proud to serve you 24/7 with the best service experience around.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Quick response from support in chat
Quick response from support in chat. Joseph V solved problem with my license keys. Also advised on how to prevent my anti-virus from blocking re-image.
18 August 2022
Unprompted review
Reply from Reimage
Hello Stuart,
Thank you so much for your kind words! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
COMPUTER CRASH
Computer died, new (old) CPU installed but reimage not carried across. one phone call and re-image had reinstalled the programme and run it to ensure all Ok. My operator Rex was efficient and very quick. Polite and friendly could not fault the service I received. 5 stars
16 August 2022
Unprompted review
Reply from Reimage
Hi Jim,
Thank you so much for this 5-star review. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
pop-ups-gone.
14 August 2022
Unprompted review
Reply from Reimage
Hi Gerald,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
THIIS WAS A FAST REPAIR AND CARRIEAD…
THIIS WAS A FAST REPAIR AND CARRIEAD OUT POLITLY AND PATIANTLY AND ALL PROBLEMS REMADYD FAST
13 August 2022
Unprompted review
Reply from Reimage
Hello William,
It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
The technician successfully deleted…
The technician successfully deleted connection a hacker set up on my laptop. I feel much better about using it now!!
Thank you Leizel!!
13 August 2022
Unprompted review
Reply from Reimage
Hi Denice,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Great service
Great service. Everything was explained to me and any questions I had were answered. Very nice and friendly people helped me. Rhoe was the tech that helped me and he was exceptional
13 August 2022
Unprompted review
Reply from Reimage
Hello Dan,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Reimage! We were blown away by your positive words.
Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Jaime G did again a wonderful job
Jaime G did again a wonderful job that I could not figure out!
13 August 2022
Unprompted review
Reply from Reimage
Hi CK!
We’re pleased that our team was able to resolve your issue quickly and answer all of your questions.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I was helped withan email access…
I was helped withan email access prroblem, quickly sorted and then had a thororogh general check of my computer leaving it noticibly faster, a good job done.
10 August 2022
Unprompted review
Reply from Reimage
Hi Ray
It is our utmost pleasure to be of service. Your review means a lot to us and lets us know we’re on the right track!
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
First Class
Your IT personnel are without a doubt some of the best in the business. I worked for major contractors the DOD and rarely had better support. You have a first-class Team there.
10 August 2022
Unprompted review
Reply from Reimage
Hi Ron,
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Don't get ripped off by these conmen!
Because reimage could not repair my windows 10 after several weeks of promises they sent me to this reimage plus. This is total rubbish as you have to pay them and then get sent to another company whose sole interest is get you to make them a monthly payment and doubtless it will be a waste of money like Remage.com. Don't waste your time totally hopeless people
9 August 2022
Unprompted review
Reply from Reimage
Hello Fos
We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us.
If you’re open to discussing this further, please call us on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Rest assured that we will learn from this event and make sure such does not happen to our future customers.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Post Install review
fantastic knowledge, very professional, Fun to talk with!!!!
4 August 2022
Unprompted review
Reply from Reimage
Hi Thomas
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051 / 1-888-546-8005
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
I contacted reimage to renew our…
I contacted reimage to renew our license and get our computer cleaned up to stop it from running so slowly. You were very helpful and solved the problems within a couple of hours. I really appreciate the help and promptness of the company.
4 August 2022
Unprompted review
Reply from Reimage
Hi Yvonne,
Thank you so much for this 5-star review. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience.
Let us know if you still have other concerns.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
the representative helped by solving…
the representative helped by solving the issue
3 August 2022
Unprompted review
Reply from Reimage
Hi Souad,
We work hard to make sure every customer receives personal attention, quick responses, and, of course only the utmost convenience.
We really appreciate you being a customer and helping to share the word about us.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-408-877-0051
Email: support@reimageplus.com / forwardtosupport@reimageplus.com
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