We received excellent help in planning our holiday. We were grateful that we were able toffy from Manchester. Lovely spacious room at the hotel and an excellent choice for breakfast. We had a brillian... See more
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Reviews shaping this summary
We booked the Havila Fjords trip with Peter and it was the best holiday we had. From the beginning Peter was able to provide with exactly what we wanted- knowledgeable, patient, accommodating- prefect... See more
In just six full days we managed to see a lot of Turkmenistan. Guli our guide was brilliant and steered us around Ashgabat and Merv. The programme was expertly arranged by Carl with emphasis on the th... See more
Every thing very well planned and hotels first class especially Kviknes. In terms of the schedule we could perhaps have had an extra day in Oslo, but the trip up to Balestrand and then on to Bergen wa... See more
Company replied
Company details
Written by the company
Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.
Regent Holidays
Written by the company
- Over 45 years experience
- Knowledgeable & experienced Travel Specialists
- Tailor-made holidays & small group tours
- British Travel Awards Winner 2017
Contact info
6th Floor, Colston Tower, Colston Street, BS1 4XE, Bristol, United Kingdom
- 020 7666 1244
- regent@regentholidays.co.uk
- www.regent-holidays.co.uk
4.8
Excellent
695 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Moldova - off the beaten track
Just back from a week in Moldova. I met very few other tourists so the experience felt really authentic. Recommend touring the vineyards and staying eco villages. The birdwatching is fabulous. A day in Transnistria is extremely interesting.
7 July 2026
Unprompted review
Reply from Regent Holidays
Dear Victoria,
Thank you for your fantastic review and for your kind words about our service. It's always rewarding to hear when we've helped create a memorable holiday. We appreciate your recommendation and look forward to helping you again.
Best wishes,
Gemma – Customer Resolutions
Great Slovenian fly-drive
Great, very different locations to give us a flavour of the country, Slovenian. Accommodations were equally very different and of a high standard, including one small apartment. The hotels all made us feel particularly welcome. Being met at the airport and taken into Ljubljana and handover to the pedestrian precinct “Kavalier” cart worked exceptionally well. At all times we felt looked after
8 July 2026
Unprompted review
Reply from Regent Holidays
Dear Nigel,
Thank you for sharing your experience with us. We're delighted that everything went smoothly and that you enjoyed your holiday. We'll be sure to pass your lovely comments on to your travel consultant. We hope to welcome you back very soon.
Best wishes,
Gemma – Customer Resolutions
Carl Meadows was extremely helpful regarding Uzbekistan
Carl Meadows was extremely helpful in providing information about Uzbekistan. I had a lot of questions as to whether the tour would be suitable for me. As a mature traveller there are always concerns about mobility and so forth, so that you are not going to spoil your, and fellow travellers, experience by not being able to keep up. Regent is arguably the only travel company who has this refreshingly honest way of informing you. There was no pressure to book. I can now process all the information and make a much more informed decision.
13 July 2026
Unprompted review
Reply from Regent Holidays
Dear Susan,
Thank you for your five-star review. We really appreciate your support and are so pleased to know you had such a positive experience. We hope you'll think of us again when it's time to plan your next holiday.
Best wishes,
Gemma – Customer Resolutions
Good experience
27 June 2026
Unprompted review
Reply from Regent Holidays
Thank you for your lovely comments.
Thoroughly enjoyed the holiday in…
Thoroughly enjoyed the holiday in Norway Everything was taken care of and made travelling around the country straightforward for us. They very helpfully added extras that we requested.
25 June 2026
Unprompted review
Reply from Regent Holidays
Dear Lesley
Thank you for your wonderful review. It was a pleasure assisting you with your travel plans, and we're delighted you enjoyed every aspect of your holiday. We truly appreciate your feedback and look forward to helping you again.
Best wishes,
Gemma – Customer Resolutions
Really amazing holiday to Iceland
Really amazing holiday, perfectly arranged by Regent. We made them work hard to come up with a tailor-made holiday for us, we had a lot of exacting demands, but they rose to the challenge and we got the holiday of our dreams. This is our second holiday with them, and it won't be the last
25 June 2026
Unprompted review
Reply from Regent Holidays
Dear Richard,
Thank you for your lovely comments. Customer satisfaction is incredibly important to us, so it's wonderful to hear that you had such a positive experience. We'll ensure your travel consultant receives your feedback. We hope to welcome you back again soon.
Best wishes,
Gemma – Customer Resolutions
Fantastic service creating the perfect holiday.
Peter packaged together exactly what we asked for. Emails and phone calls answered promptly, very knowledgeable, had trust in him. All arrangements made went very smoothly which added to a fantastic trip.
23 June 2026
Unprompted review
Reply from Regent Holidays
Dear Amanda,
Thank you for your fantastic feedback. Reviews like yours really make our day. We're delighted everything went so well and appreciate you taking the time to share your experience. We look forward to assisting with your future travel plans.
Best wishes,
Gemma – Customer Resolutions
Greenland Trip
After a fantastic holiday in Greenland our journey home was disrupted by bad weather meaning flights home were cancelled twice, first for 2 days and then for a further day. Regent stepped up and organised alternative accommodation for us and alternative flights that were outside the remit of the airline who cancelled the original flights. Excellent service in a difficult situation
12 June 2026
Unprompted review
Reply from Regent Holidays
Dear Lynn,
Thank you for leaving us such a lovely review. We're pleased to hear you enjoyed your holiday to Greenland and that our team provided the service you expected. We hope to have the pleasure of helping you again very soon.
Best wishes,
Gemma – Customer Resolutions
Brilliant Balkan experience
Professional, dependable, knowledgable, sensitive to individual needs and enriching
12 June 2026
Unprompted review
Reply from Regent Holidays
Thank you so much for your kind words and your five-star review.
Extraordinary adventure in glacial Greenland
Everything about our Greenlandic adventure was utterly extraordinary and we loved every second spent in this glacial landscape. Kayaking around enormous icebergs, watching humpback whales within a few meters of the boat and navigating through sea ice to reach calving glaciers. We equally valued meeting the kind, resilient and enormously welcoming Greenlandic guides and learning about their history, culture and current lives. Many thanks to Robert Longstaff for sharing his knowledge and love of this remarkable country and putting together such an excellent itinerary, which included the superb Arctic Hotel & restaurant overlooking the Disko Bay in Ilulissat.
7 June 2026
Unprompted review
Reply from Regent Holidays
Dear Teresa,
Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear you had such a positive experience and that everything met your expectations. I'll be sure to pass your kind comments on to Robert, he'll be thrilled to receive your feedback. We hope to help you plan another memorable holiday in the future.
Best wishes,
Gemma – Customer Resolutions
Regent Travel Norway Rail &Sail
The representative we dealt with was friendly, helpful and knowledgeable.
The itinerary was very good and covered a lot of Norway by rail and an overnight cruise. We chose to extend the trip by a couple of days and this was no problem.
11 June 2026
Unprompted review
Reply from Regent Holidays
Thank you for your fantastic review. We're so pleased to hear you enjoyed your holiday and that our team helped make the booking process smooth and enjoyable. Your lovely comments mean a great deal to us, and we look forward to welcoming you back again soon.
Best wishes,
Gemma – Customer Resolutions
Albania is such a beautiful and…
Albania is such a beautiful and interesting country. Regent Holidays arranged an excellent tour of different cities, sites, churches and castles that we felt we had experienced a great deal, as well as seeing beautiful countryside. Everything worked perfectly, and both guide and driver were outstanding.
9 June 2026
Unprompted review
Reply from Regent Holidays
Dear Gail,
We're delighted to receive your five-star review. Thank you for choosing us to arrange your holiday and for sharing your experience. Your feedback will certainly be passed on to your travel consultant, who will be very pleased to read your comments. We hope to assist you again in the near future.
Best wishes,
Gemma – Customer Resolutions
A wonderful Japanese experience
Delighted with our trip to Japan organised by Steph at Regent who put together an ideal itinerary based on our discussions. We visited 8 different areas mostly travelling by bullet train with all but one hotel really special.
We received a very detailed travel plan with all the train and other tickets logically presented which made the many journeys so easy.
Reasonable pricing and highly recommended.
20 May 2026
Unprompted review
Reply from Regent Holidays
Dear Philip,
Thank you for your lovely feedback. It's wonderful to know you had such a positive experience from start to finish. We truly appreciate you taking the time to share your thoughts and hope we can help plan your next adventure.
Best wishes,
Gemma – Customer Resolutions
Go to Moldova, a fascinating country
We feel we saw Moldova from the inside, as travellers rather than tourists. First time with Regent Holidays, would have preferred the option to fly to Warsaw from Manchester rather than Heathrow, which put several hundred pounds in hotel fees on top of the cost of the holiday.
12 June 2026
Unprompted review
Reply from Regent Holidays
Thank you for your kind review. We're so pleased to hear everything went well and that you enjoyed your holiday. We really appreciate your recommendation and look forward to helping you create many more fantastic travel memories.
Best wishes,
Gemma – Customer Resolutions
Well organised
Well organised, in depth knowledge from the tour guides. The included visits were well chosen and hotel accommodation excellent especially the old manor houses in country locations.
1 June 2026
Unprompted review
Reply from Regent Holidays
Dear Keith,
Thank you for taking the time to leave such positive feedback. We're delighted that you were happy with both our service and your holiday. Your comments are greatly appreciated and will be shared with the team. We look forward to assisting you again in the future.
Best wishes,
Gemma – Customer Resolutions
Pride in a nation
Well constructed tour led by an excellent tour leader,the best I have ever travelled with, Natalya is proud of her country and has a pride in her job of teaching visitors to Moldova all about her country
7 June 2026
Unprompted review
Reply from Regent Holidays
We're so grateful for your five-star review. Knowing that you had a great experience is exactly what we strive for. Thank you for your kind words, and we hope to help you discover another amazing destination very soon.
Best wishes,
Gemma – Customer Resolutions
We have just booked with Regent…
We have just booked with Regent Holidays to go to the Azores on a fly drive holiday. Emma Brown was most helpful and patient.
11 June 2026
Unprompted review
Reply from Regent Holidays
Thank you for your lovely review. It was our pleasure to help arrange your holiday. Your travel consultant will be especially pleased to hear your comments. We hope to welcome you back again soon.
Best wishes,
Gemma – Customer Resolutions
Maria and Giorgi were so kind and…
Maria and Giorgi were so kind and helpful, from the moment we met them i knew we were in good hands, i am disabled but with there help i didn’t miss anything, if you ho to Georgia and get them as your guides you have won the jackpot.
2 June 2026
Unprompted review
Reply from Regent Holidays
Dear Martin,
Thank you for your wonderful feedback. We really appreciate you choosing us for your holiday and are delighted to know we met your expectations. We look forward to helping you plan your next getaway.
Best wishes,
Gemma – Customer Resolutions
Great Service in Country
Very good guide and driver which helped make our holiday a success.
Schedule was about right with two nights in each location.
Kazbegi was stunning. A must to visit for others
12 June 2026
Unprompted review
Reply from Regent Holidays
Dear Bruce,
Thank you for your kind review. Hearing that you had such an enjoyable experience makes all our hard work worthwhile. Your feedback has been shared with the team, and we hope to have the opportunity to assist you again in the future.
Best wishes,
Gemma – Customer Resolutions
FAULTLESS ARRANGEMENTS
Tailored to our requirements, travel, transfer & outing arrangements worked perfectly and well chosen hotels.
9 June 2026
Unprompted review
Reply from Regent Holidays
We're thrilled to hear you had such a positive experience. Thank you for taking the time to leave us a review and for your lovely comments. Your support means a great deal to everyone here, and we can't wait to help with your next holiday.
Best wishes,
Gemma – Customer Resolutions
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