Red Stag Materials Reviews 

90
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and speed of their interactions. Many people were impressed with the quick delivery times, often receiving their orders much sooner than anticipated, sometimes even the next day. The products themselves are frequently described as high quality and good value, meeting customer expectations. However, some customers experienced issues with delivery, such as drivers being unable to access their road or slight delays. A few other people also felt that some products, like seal and marking tapes, were fragile and prone to breaking if not handled extremely carefully.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Product

Users describe positive interactions with the product, often highlighting the good choice and quality of... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow!!! I’m so impressed with this company. Customer service was very responsive and resolved a minor issue quickly and without hassle. The pricing was very competitive. Delivery was much quicker than... See more

Company replied

Rated 5 out of 5 stars

Excellent product. Good price.i was buying for garden diy project The delivery was well handled and I got good useful advice from the sales team.

Company replied

Rated 5 out of 5 stars

The service was outstanding, with delivery arriving the very next day. Truly, nothing more could be desired—great job!

Company replied

Rated 5 out of 5 stars

The granite chippings look excellent and the speed of delivery was very good too and quite a lot cheaper than the same product on Amazon! Thanks!

Company replied


Company details

  1. Asphalt Mixing Plant
  2. Aggregate Supplier
  3. Building Materials Store
  4. Building Materials Supplier
  5. Construction Equipment Supplier
  6. Industrial Equipment Supplier

Written by the company

Red Stag Materials supply a wide range of products to the Highway maintenance and utilities sectors across the UK. Red Stag Materials are the exclusive UK & Republic Of Ireland manufacturers of EZ Street Asphalt, a cold mix, performance proven pothole and surface repair product.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
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1-star

Asks customers to review

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4.7

All reviews

(90)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Redstag found the item I wanted was not…

Redstag found the item I wanted was not in stock, they informed me immediately and refunded the payment promptly. Good service

28 May 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your feedback Robert, If there is anything we can assist with in future, don't hesitate to reach out!

Rated 1 out of 5 stars

Really disappointed in the service.

Really disappointed in the service.
Advertised as national free delivery over a certain purchase price.
Paid in full online only to be told when I contacted them at a future point that they wouldn’t deliver as they felt the postage costs were too much.
The postage was to Oxfordshire not the USA!
If you don’t adhere to what you advertise then don’t advertise it!

14 May 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Hello Alan,
Thank you for your feedback. Due to a system error, delivery was incorrectly shown as free. Bulk orders require palletised delivery, which isn’t free, and the delivery cost was substantially higher than the value of the product. We made sure your refund was processed in full on the same day as the cancellation. We apologise for the inconvenience and appreciate your understanding.

Rated 5 out of 5 stars

Great products

Fast efficient excellent supplier
Great products and good communication
Have now used tarmac product to repair potholes in my 500 metre long driveway and very happy with the result
As long as instructions are followed and well compacted using a whacker plate or pummel any amateur could use this product

13 May 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Hello Adrian, Thank you for your feedback, we're delighted to hear the EZ Street Asphalt has sorted your pothole problem!

Rated 4 out of 5 stars

price was competitive

price was competitive
quality of product was better than what was expected

1 April 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your feedback Darren, We're pleased you were happy with the quality of our product.

Rated 5 out of 5 stars

VERY HELPFUL

VERY HELPFUL, GOOD STOCK OF PRODUCTS AND VERY PROMPT DELIVERY.

10 April 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for taking the time to review us John, we're pleased you are happy with our service.

Rated 5 out of 5 stars

Excellent communication from when…

Excellent communication from when ordered to the delivery driver contacting myself just before delivery was about to arrived

2 April 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for leaving us a review Paul! We look forward to assisting you again in future.

Rated 5 out of 5 stars

Very happy with my purchase...

Very happy with my purchase from Red Stag.
Ordered x3 bulk bags of Scottish pebbles on Tuesday morning and they were delivered to me in London on Thursday morning! Delivery guy was super and went above and beyond to ensure drivers could pass by where he parked. Pebbles are great quality and look amazing in my new courtyard garden.

3 April 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for taking the time to leave us a review, we're delighted to hear that you are pleased with your Scottish pebbles order!

Rated 5 out of 5 stars

Good customer service

Good customer service. Well packaged. Arrived as described.

11 March 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your review Liz!

Rated 4 out of 5 stars

Great product, and fast service

Great product
Rapid delivery, just needed to make me aware the delivery was coming. Luckily someone was home to take it.

14 March 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for the feedback Paul, We will pass this on to the team.

Rated 5 out of 5 stars

Excellent service and great prices

Excellent service and great prices.
Palletline delivery was great, very helpful delivery guys.

4 March 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your review and feedback about our delivery partners!

Rated 5 out of 5 stars

Good price

Good price, Great service, fast delivery, would 100%
use again.

6 March 2025
Unprompted review
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for your review Daniel! We look forward to assisting you in future.

Rated 5 out of 5 stars

Good products

Good products, timely delivery. Thanks

26 February 2025
Red Stag Materials logo

Reply from Red Stag Materials

Thank you for leaving us a review, we look forward to assisting you again in future!

Rated 1 out of 5 stars

The disc cutter that I got was perfect

The disc cutter that I got was perfect, but the delivery company that you used is an absolute shambles, for that reason I wouldn’t get anything else from you

25 February 2025
Red Stag Materials logo

Reply from Red Stag Materials

Hello Christopher, We’re delighted to hear that you are pleased with the disc cutter we provided. Thank you for sharing your feedback regarding our delivery partner, FedEx.

Upon reviewing the delivery details, we can see that FedEx attempted to deliver on two separate occasions but was unfortunately unable to complete the delivery as no one was available to accept the order. However, we’re pleased that the delivery was successfully completed on Friday, the 28th, just four days after your order was placed. Our customer service team is on hand and always happy to advise in the case of delivery issues should you have wished to contact us prior to you receiving the order.

We truly value your business and hope to serve you again in the future. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Best wishes,
The Red Stag Team

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