Redcorn Ltd Reviews 

1,008
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the quick and efficient vehicle collection process, highlighting that drivers are extremely polite, helpful, and provide timely updates before arriving at the location. Many people find the paperwork and general procedures simple to navigate, making the entire service experience feel completely straightforward and hassle-free. However, some customers also noted frustrating experiences regarding missed appointments and a total lack of communication from the office staff. Reviewers frequently mentioned waiting around all day for scheduled collections only to discover that nobody would show up or answer urgent phone calls.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a sharp divide in customer experiences.... See more

Staff

People report ambiguous experiences with staff, as numerous reviewers enthusiastically praised polite and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the efficient and... See more

Customer service

Clients share negative opinions on customer service, highlighting widespread frustration over missed... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing frustration when calls go unanswered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From The moment I contacted Redcorn to obtain a quote for my old Jaguar x type to the moment payment hit my account was around 72 hours. IMO, the service from start to finish was excellent and they di... See more

Rated 5 out of 5 stars

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and pro... See more

Rated 5 out of 5 stars

Much loved mini My daughter had to get rid of her much loved Mini convertible as the cost of repair was high and it was 18 yrs old but only had 44000 miles on the clock so a good engine. We looked... See more

Rated 5 out of 5 stars

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything wa... See more



Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(1,008)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

REDCORN Ltd came to collect car

REDCORN Ltd came to pick up my car on 22/07/25. Driver turned up right on time, was very friendly and helpful guy. Didn’t take long to fill in the paperwork which he sorted for me , loaded the car on the vechile and was away in less than twenty minutes, very happy with the start of the sale to the end, customer service was very helpful and friendly , payment received very quickly would definitely recommend this company .

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick and reliabl

Quick and reliable from completing on line form to follow up phone call. Date and time arranged was spot on. Happy and polite driver Andy took vehicle with no problems. Also happy with price offered for scrapping. Would highly recommend

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is dreadful

The car was collected on the arranged date, the driver was very polite and helpful. The customer service is appalling, requested a COD at the time of booking took me 3 weeks, several phone calls, 2 promises of call backs which did not happen and emails. Would not recommend.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

The transaction from start to finish went well

The transaction from start to finish went very well. The person I spoke to arranged a date that was suitable for my car to be collected and confirmed a rough time frame as I hope work commitments.
On the day of collection Pete called me in advance to inform me of a rough time he would arrive, which he kept to. When Pete arrived he was very polite, helpful and removed the car without fuss,

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Didn't show up TWICE

I booked collection few weeks ago for scrap my car and they didn't show up, no message, no call just ignored me. I re-book that collection for today and they didn't show up again. I called the office during the day and they said someone is definitely coming to collect this car but nobody did. I've waisted two days just to wait for nothing. Totally useless.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Best Salvage Company in the UK,

Best Salvage Company in the UK,
Got quotes from several salvage dealers but Redcorn came up with 30% more cash for my scrap car than the others. They collected the car quickly and as the said that payment would be made the following day...and payment was made. Initial contact and they explained clearly the process from start to finish. Redcorn you were very good!!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Aaron was very efficient


Aaron was very efficient.
He easily jumped-started the car, although it had been stationary for many years. He also relieved us of paperwork. Very helpful and friendly.
We recommend Redcorn Ltd unreservedly.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Dean F

Dean F, was great from the get go, communication was swift and though it seemed abit difficult used his intuitive to make a way to get it out. He was kind as well to speak with, alittle nice laughs also. Was amazing, thanks Dean!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Five stars!! LOL

Five stars!!! Is that serious, are they genuine reviews? I have been looking for a heater hose for my 2015 Insignia 1.4l petrol. Vauxhall want £90 for a brand new part and the cheapest on Ebay is £54 for a brand new part. This is the email quote from Redcorn for a SECOND HAND part:

Hello There,

Many Thanks for getting in Contact with us regarding a vehicle part you needed.

We are able to get this part for you which will take 3 to 5 working days.
The Reason for the time span and the procedure of this is all explained below.

Vehicle: VAUXHALL INSIGNIA 2015 1.4 P
Vehicle Part: WATER HOSE
Deposit Reference: D2092
Price: £45.00

Procedure:

- This Part is Currently on a Vehicle in either Address 1 or 2, this will go into the que system for us to get the part out for you
- Come to the branch & pay 50% of the price above (CASH ONLY) as a deposit and then wait 3 to 5 working day's for the part to be ready.
- You can come to either Address 1 or 2 just go to the most local branch for you.

Notes:

- We cannot take payment over the phone
- Without a deposit the vehicle part will remain in the compound and will not have been taken off.
- We are unable to deliver these vehicle parts it is collection only at the branch.

My reply:
So, I have to drive 100 miles to give you a CASH deposit, costing me £20 in petrol, then drive back to pick the part up another 100 miles costing me another £20. Total comes to £95!! All this for a second hand part? This sounds like a scam and I think most intelligent people would prefer to buy the part from Ebay for £54.

To sum up:
Number one in the UK? LOL
Cash only!
Go twice to get the part!
Cant even spell queue or punctuate properly.

The whole thing stinks and if it's genuine, I suggest they seriously sharpen up their act. My advice: Take payments over the phone or by bank transfer, do a bit of research on the price of second hand parts, don't just pluck a figure out of the air, that's what scammers do, don't make people drive hundreds of miles, thus harming the environment with unnecessary emissions and learn how to spell. If you apply these measures, you just may be able to live up to the claim that you are professionals and number one supplier in the UK!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service - painless transfer of old banger

Excellent service. Best offer compared to other scrap merchants. The customer service on the phone was wonderful - they made the whole process very easy. Was offered next day service but opted for 48h later. Text messages confirmed collection and was called by Jeff 30 minutes before arrival. Jeff was very professional and made the car collection very smooth - as an extra bonus he even completed the paperwork for the DVLA on line for me. Highly recommend Redcorn Ltd.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Proffessional, Quick & Easy

I was dubious about the number of 5* reviews Redcorn gets - but Im adding my own.
They quoted me the highest valuation of my local scrap dealers and were able to do next day collection. Great email communications prior to collection and a call 30 minutes before the driver arrived.
I live in a terraced house with very narrow roads around, god knows how the driver navigated these so well.
He was professional, friendly and super efficient at collection. Paperwork all completed quickly and cash paid on time the next day as promised.
The whole thing was effortless. I wish every company was like this.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Collection effective

Had Damario come to pick up my old car.
Top lad. Very quick and organised.
Let me know an hour ahead he was coming and took the car in under 10 mins. Also gave me a walkthrough of what to do next.
Top bloke. Great company

26 June 2025
Unprompted review

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